Ali Reviews: Kudosi Reviews
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App
Rating
4.9
feedback
14,712
chart
#519
All reviews
Rating Breakdown
Review RSS Feed
Dec. 14, 2019
I compared other Transfer Review Apps and saw this was the app for me because there advertisement said at first, unlimited review transfers and some other things for 9.99 a month...then after using it for about a week they changed it and now it says ONLY 500 REVIEW TRANSFER. This really sadden me!! Im just starting my store in shopify and on a shoe string budget! Don't get me wrong This is a good App. But the point of it all was the false Advertisement. Rule of thumb, take care of your customers and they'll always be loyal to you!!
Hi Marlene, Here's Lynn from FireApps Customer Support team, and we really appreciate your feedback to our app. First of all, we are truly sorry for this inconvenience. Actually, our Marketing team sent a message a month ago to all users in order to inform about this policy change officially. However, in that message, it is sadly to say that our Marketing team did not clarify clearly about this big change, reducing from Unlimited to limited reviews, which made you highly confused and disappointed. Besides, since you removed our app already, we would like to offer 10% discount, and 100 more new products reviews if you re-install our app in the coming 1-2 weeks, and we will do our best to make it not happen again in the future. Thank you for your understanding. Should you have any other concern later, please feel free to contact us via our live chat, or email at [email protected]. Regards, Lynn
Dec. 6, 2019
It's good enough social proof for now, but definitely has flaws. First, for certain products the app only imports a couple of reviews, while for others it imports all of the AliEpxress reviews. Next, the large number of unusual names the app auto-generates makes some of the reviews look fake (luckily, you can edit the names within the app). Last, I submitted a test review through my store and left the email field blank. When I went into the app to see what would happen, it had auto-generated a fake email address for my review. I don't know what the point of that is but it's pretty misleading.
Hi Julia, This is Lynn from FireApps Customer Support team, and I really appreciate your feedback to our app. For your feedback, would you mind to let us support you more on it please? 1.For certain products, the app only imports a couple of reviews, while for others it imports all of the AliExpress (AE) reviews > With our latest release 5.0 last week, our app now allows to set random quantity per import, OR fixed quantity per import. Therefore, if you want the number of reviews the same for all your product, you can set them fixed. Please be noticed that the number of reviews imported also depends on the available number of reviews from AE too. 2. The large number of unusual names the app auto-generates makes some of the reviews look fake > Basically, our app just imports the name from AE, and will use a third party tool to generate name in case it is NOT available in AE. Also you can do customize this setting to match countries you like. Meanwhile, we will check with third-party team to see if they can improve it in the future. 3. I submitted a test review through my store, and left the email field blank. When I went into the app to see what would happen, it had auto-generated a fake email address for my review. Are you mentioning this email right? Please note that our app does not auto generate any fake email, and we just get the email you wrote from your store. I also sent you a separate email to follow up better, thus please help me check, and reply back to me at the earliest. I will be more than happy to assist you. Should you have any concern later, please feel free to contact us via our live chat, or email at [email protected]. Regards, Lynn
Nov. 23, 2019
good was helpful in getting the review quick, would be better if it had an all in key though. But good overall.
Hi Aarsh, This is Lynn from FireApps Customer Support team, and thanks for your feedback. About your opinion, "would be better if it had an all in key though", would you mind to explain it clearer, so we can assist you more on it? In case you want to get reviews for ALL products at once, I would like to inform you that we have that function, and please refer to the following article for more details: https://help.fireapps.io/en/articles/2001345-how-can-i-get-reviews-for-all-products-at-once Look forward to hearing from you, and if you have any other concern, please feel free to contact us via our live chat, or email at [email protected] Regards, Lynn
Sept. 23, 2019
I need no review count code. Because of When no review then I don't no show star rating. Please help me.
Hi Michael, This is Anna from the FireApps Customer Support Team, and thanks for your using our app. Firstly, we are sorry for any inconvenience may have caused to you. It seems that you have not contacted our support team before, so I am following with you directly via email channel. Next time should you have any other concern, feel free to let us know via our live chat channel, or our email at [email protected]. Best Regards, Anna
July 27, 2019
Hi I liked Ali reviews but find that other app can do a more for videos etc. Also after I unsintalled Ali Review, the codes are still in my theme code shop. How do I remove them?
Hi there, This is Ken from FireApps Customer Support team, and thanks for your feedback. I well understood your concern about the leftover code, for removing it, you can simply follow the following instruction: https://help.fireapps.io/en/articles/2412328-how-to-remove-the-leftover-code-if-you-have-uninstalled-our-app-already If it doesn't work, please create a staff account to email: [email protected] for us to log in, and remove leftover code for you. Please make sure to give us Products, Apps, and Theme access permission, then notice us on by a message. We'll check and help you ASAP. For more details on how to create a staff account, kindly read this article. https://help.fireapps.io/en/articles/2482236-how-to-create-a-staff-account Moreover, about the video, we will note it down, and hopefully it will be improved better on our next version update. Have a great day. Regards, Ken
July 26, 2019
Really easy to use app, I don't think that it's worth the subscription fee though. We get 10 free items on the Free plan, which is great, but I wish it was 10 free items per day, in that case I would have kept the app installed. Maybe if my shop does well and I can budget for the monthly cost I will consider paying for it. Perfect for a shop with a constant cash flow, not so good for a start up business.
Hi David, This is Ken from FireApps Customer Support team, and thanks for your feedback on Shopify. I well understood your situation, and so sorry for this inconvenience that may have caused to your store. In this situation, I suggest you to have a try with our Pro plan, and within the first 7 days, if you are not satisfied with the app, you can downgrade it into FREE, and get a refund (please note that this refund can only happen for once). Thank you for your understanding, and in case you have any queries later, please feel free to contact us via our live chat, or our email at [email protected] Regards, Ken
July 22, 2019
I really liked how to make anything fast and cool, its also very helpful for beginners and how to start a new business.
June 22, 2019
integration can also been in free plan, this is the only thing which make me sad because i cannot upgrade my plan. i don't have money
Dear Sir/ Madam, Here’s Anna from FireApps Customer Service team. Thank you for your feedback, and surely I will bring this to our Business Development team to have more options in the future. For now, I can see that you are in Pro plan, and in order to integrate with Oberlo, you will need to upgrade to Unlimited plan. In case you do not want to upgrade, I highly recommend you to give a try with our Ali Orders for FREE which will assist you to import products easily from AliExpress to your Shopify store, and fulfill orders automatically with just a few clicks: https://aliorders.fireapps.io/products Last but not least, please feel free to reach out to us if you need more support. We are willing to help you via our live chat,or our email at [email protected] Best Regards, Anna
June 7, 2019
great app. very convenient to use. a bit expensive though i mean gimme a break . also forcing me to write a 100 character review. also the english on the app isnt so good. oh my god stop making me write reviews
Hi Jesse, Thanks for your reviews and rating. My name is Petey from Fireapps - Customer Support team. Regarding to your comment "English on the app isn't so good", can you please let us know the exact point/section you think it's not good? We are much appreciate your opinion, and will consider to change it on next releases. I also sent you an email to keep following-up easier. Looking forward to hearing from you soon. Best Regards, Petey
May 29, 2019
App é até bom... Mas literalmente tudo que vai fazer solicita a assinatura do plano premium kkkk da pra entender essa versão gratuita não.
Feb. 23, 2019
It's a good app, but i'm kind of in troubles to import the reviews all at once. Since I didn't find this way to do this, i'm importing one by one review and this is not as easy as I would like it to be.
Feb. 15, 2019
the products arent showing up so i dont even know how to add any reviews to my store and its not showing up anywhere, it used to work but not anymore
Jan. 24, 2019
bien, pero no me deja editar mas de 9........................................ seria util poder poner reseñas en todos los productos
Jan. 12, 2019
ive uninstalled this app and i cant get rid of the starts on the top and the bottom part tried everything deleted the reviews everything
Jan. 7, 2019
is a good tool to grow your store, I recommend it totally, easy to use, perseverant and intuitive, really super nice!
Dec. 18, 2018
I cannot install the free reviews why? At least try 1 month at first time. I give 3 star because is a good app if really work
Nov. 27, 2018
helpful idea but as long you add powered by Ali review you give your customers your source ??!! Which is a NO GO ! Any chance to get this changed ?
Nov. 20, 2018
Looks like a great app but the reviews does not appear in my product page. Would be great if you could do something about that
Nov. 20, 2018
I used this app for my store. I really like how it shows me the reviews. It would be nice if the reviews showed up in my store all the time.