Ali Reviews: AI Product Review
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the code doesn't fit well with my theme, but finally, I get help from them and solve it. thank you.
Hi Bonnie, I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you for spending time sharing your review. First of all, I'm happy to see that my colleague, Andy, helped you fix your issue. For your information, we showed some articles to instruct our user how to install the code for their theme, in case the code is not auto added due to the difference in each theme. Moreover, we are also willing to help you for this installation. Would you mind letting me know if there's anything else that does not meet your expectation? Cause you gave us a 4-star review, it would be helpful for us if you can share more feedback, we will have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. I am looking forward to hearing from you. Regards, Kate Ali Reviews - Product Reviews Support Team
Special praise, very good comment plug-in, the effect is very good, the speed is also very fast, this is the most important. The customer service was very enthusiastic and patient, and offered to help me. When I didn't know how to install it, customer service Petey patiently helped me solve the problem. Thank you very much for Petey's help
Hi there, Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lynn Ali Reviews - Product Reviews Support Team
Andy provided excellent assistance fixing an issue we were having. Reliable and quick to troubleshoot.
Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team
Still need to use the app fully, but Petey and Lisa have been very helpful in setting up the app so it shows the star rating on all pages - product, home, listing. Great communication, and a lot of help. Thank you
Hi there, My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Ali Reviews - Product Reviews Support Team
I used this app to import reviews. I faced some issues but one of their developers called Andy helped me out.
Hi there, Here`s Seri from FireApps Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Kind regards, Seri Ali Reviews - Product Reviews Support Team
i use this app for my new shopify store, had to do the integration manually . Andy did a fast and professional job! Super recommended . great support and response time
Hi there, Here`s Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog Please, don't hesitate to reach us for any queries or concerns via 24/7 live chat or email us at [email protected] Regards, Seri Ali Reviews - Product Reviews Support Team
Amazing app!! This works great!! and 100% customer service satisfaction. Thank you so much (@Petey) Great Job!!!
Hi there, This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Ali Reviews - Product Reviews Support Team
Lisa was super fast and extremely helpful. The reviews showed immediately. Thank you Lisa for your help
Hi there, Here's Lisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your kind words and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lisa Ali Reviews - Product Reviews Support Team
I used this app gain customer review, with the help of Seri, I finally use full function of this app.
Hi there, This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Ali Reviews - Product Reviews Support Team
NO COMMENT. YOUR APP IS PERFECT. Thank you so much. I WILL RECOMMEND YOUR APP TO MY FRIENDS. Anna, thank you so much.
Hi there, Here's Raymond from Ali Reviews - Photo Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews. Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other apps from FireApps as well as more e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Raymond Ali Reviews - Photo Reviews Support Team
This app help to earn customer trust, and it is " Seri", the guy who help me to use this app correctly, without Seri's help, my website still goes with bugs which show "liquid error". Thanks Seri
Hi there, I'm Jennifer from Ali Reviews - AliExpress Reviews Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, please consider to spend time checking our blog https://fireapps.io/blog which includes many great posts regarding not only Ali Reviews, but also other apps from FireApps and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jennifer Ali Reviews - AliExpress Reviews Support Team
the service expert Lynn show me a lot of help and its very very useful.its very convient tool for shopify seller.will try to learn more and introduce to more friends.thank you very much.
Hi there, Here's Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your precious feedback. Your awesome comment would be a huge motivation for us to improve our service. Besides that, I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Johnson Ali Reviews - Product Reviews Support Team
(we wish we could give 0 star) This app is asking us to upgrade like every 2 weeks. We JUST started paying more with them (double actually...) and they're now doubling their bill AGAIN. This is unacceptable and we will look into other review solutions, there are many out there. ALSO, and what's most concerning, their JS is mesding up with the load speed of our site A LOT. Sorry for all these ALL CAPS but these developers don't know much what they're doing.
Hi Raphael, I'm Raymond from FireApps Customer Support Team, and I am so sorry for the inconvenience that caused to you. Related to your concern, I guarantee 100% to you that we have never charged any customers more than once in the same billing cycle. Therefore, it should have some misunderstanding here, and I do need your billing screenshots for further investigation. Besides, regarding loading speed, I am sending a Collaborator request to you to check this one deeper with my Development team, so please do not worry. We will do our best to assist you. Since we are having an active conversation, please feel free to get back to me there at any time. Regards, Raymond
Great customer service! The app is easy to use and very intuitive. Shout out to the customer service team and tech support, they are amazing!
Hi there, I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Yung Ali Reviews - Product Reviews Support Team
Ali Reviews caused over 20% drop in sales in last two days which was from page speed loading time of almost 12 seconds from our previous 1-2 seconds. Shopify couldn't figure this out over the last two days but finally found it the issue in the code for AliExpress. I'm sure many other customers were affected. Please fix.
Hello Chris, I'm Kate from FireApps Customer Support Team, and I am so sorry for the inconvenience that caused to you. Since you are having an active live chat with my colleague, Johnson, please help to continue working there. Also please note that there is a pending request from your side to provide us a Collaborator account for further checking. Regards, Kate
Best Apps, All in one. do not bother looking elsewhere just use this amazing apps. It saved me time.
Hi there, I'm Seri from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Seri Ali Reviews - Product Reviews Support Team
yes , very good, Very satisfied, the customer service staff inside are very patient, Thanks so much!
Hi there, This is Seri from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Seri Ali Reviews - Product Reviews Support Team
Love love love. A MUST HAVE APP. It has easily increased my sales by 10-20%. It's easy to use and there is a free option.
Hi there, Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Seri Ali Reviews - Product Reviews Support Team
Very good app, nice display of reviews and a very good costumer service that helps you with all your problems, even on Sundays! Alene, Harwin, Raymond, Kate and Jennifer did a great job helping me out with so many tasks, couldn't think of a better review app. The recent update improved a lot of things and introduced new helpful options. Seri was there to guide me trough the new features and quickly assisted me with integrating the new system into my custom theme. Thanks a lot!
Hi there, I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations! If you need more information about tips on doing E-commerce or want to get new updates about Ali Reviews as well as other apps from FireApps, please feel free to check out our blog https://fireapps.io/blog Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Best Regards Anna Ali Reviews - Product Reviews Support Team
I just started using this app today and needed help right away and customer service was excellent in helping me. Great app and excellent service!
Hi there, This is Johnson from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Johnson Ali Reviews - AliExpress Reviews Support Team
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