CedCommerce Amazon Channel
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I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.
Thank you so much for the wonderful feedback! We're thrilled to hear how helpful our support team has been and that you're enjoying the app more as you explore it. We also appreciate your suggestion about the sync toggle—it's a valuable idea and we’ll pass it along to our team. Thanks again for the recommendation and for being a part of the CedCommerce community!
Great help from Vishal taking me through the entire process of Amazon app.
So far so good, support was able to guide me thru a complicated problem.
New to this service and so far so good. Looking forward to it.
AMAZING! YOGESH! HAS BEEN SUPER HELPFUL AND PATIENCE THANK YOU SO MUCH HIGH RECOMMEND!
We've been using CedCommerce to connect our store with Amazon, and the experience has been very good. The support team is responsive and helpful – they've assisted us with every issue we've come across, always with patience and clear guidance. As a small business, it's great to have a partner that takes the time to help when things get a bit complicated. We can definitely recommend CedCommerce to other small sellers looking for a reliable integration tool.
Thank you so much for your kind words and thoughtful feedback! 😊 We're thrilled to hear that you've had a positive experience using CedCommerce to connect your store with Amazon. Our support team is dedicated to providing timely and patient assistance, and it's great to know their efforts have made a difference for your business. As a small business, your success means a lot to us, and we're honored to be your integration partner. Thank you for recommending CedCommerce – we’re always here to support you as you grow!
Updated review: the first thing they do when you click "chat with customer support" is ask for a review. Obviously a lot of people give 5 stars because they want to be helped. After 2 weeks, all the same issues are still there. Today I asked for help again, there was one warning about a product variation. They "fixed" now there are 8 errors.
I'm saying this with regret, but this has been a huge disappointment. I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon. However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues. Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions. Among all the Shopify apps I've used, this one has by far the weakest customer service. As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.
Excellent support from Nupur Sah. He helped us resolve a product uploading issue with our Amazon store. As new users of this plugin, we’re impressed — it’s a great addition to Shopify!
"Free 50 orders/month; $0.2/order" This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.
Very good app. Top customer service from Yogesh.
Thus far the customer service has been great! I am still setting up the app... but I'm finding the interface to be self explanatory so far. Will leave another review when completed
Trying to get things setup and support is a great help so far.
Mohd Shadab was a great help. Very easy to fix the problems wee had and now have help through WhatsApp.
The process is very easy and great customer support. There are readily available to fix any issues. Nupur Shah is very helpful
Incredibly patient and helpful. Would recommend without reservation!
Incredible customer support, they were able to fix the SKU and variant issues. good quality service and friendly and professional team.
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