All reviews

Rating Breakdown

  • 5
    89% (884 ratings)
  • 4
    3% (32 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 99% (978)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2024

Wow Raju Sah was soooooo helpful. Literally took 45 minutes to walk me through setting up my app. Priceless assistance.

Store

Agent84

Using app

2 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 22, 2024

Great app! Customer support is helpful too. I had an issue I could not figure out. I contacted customer support via chat and got on a Google Meet call with Ankit Singh within 20 minutes! He was able to resolve my issue right away. I recommend you give it a try!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Ankit was so thorough and helpful! He very quickly jumped on a call walked me through step by step how to work through the problem, and while I had some issues on my end, he was able to solve some issues with linking on his end as well!--I have never had a customer service via chat that wants to jump on the phone immediately to walk you through something, also never made me feel like an idiot or continue to tell me what I was doing wrong, he got to see with his own eyes what was happening, so we solved the issues SO MUCH QUICKER!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

When first started with this app, I had a lot of errors mapping the Amazon attributes when syncing new products. The team were very responsive in helping me diagnose and resolve the issues over chat, and now the app is working great. Customer support have been fantastic. Excellent app. I would recommend this product.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

excellent support, knowledge about ced commerce integration for shopify webstore

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

AMAZING customer service. CED's team is always available to help, support and get your business going on Amazon. It's a tough cookie to get those listings in but they won't let you down!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

I’ve had an amazing experience with this app! Not only is it easy to use and full of great features, but the customer support is truly outstanding. Every time I’ve had a question or issue, the support team has been quick to respond, super helpful, and always goes above and beyond to resolve my concerns. It's rare to find such dedicated and attentive support. Highly recommend this app for anyone looking for a great product backed by exceptional service!

Store

My Store

Using app

13 days

5 / 5 Share

Oct. 19, 2024

Wonderful experience, he explained all what I was asking and was very well informed with template how to upload items, thank you again for your help!

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 19, 2024

I had a disappointing experience with this service. I hired them to upload my products to Amazon and was told there were synchronization issues between Shopify and Amazon, allegedly due to payment problems or vacation mode. After contacting Amazon directly, I confirmed that my Seller Central account is fully operational and ready to post products. Despite providing screenshots and proof of my $300 payment, the service provider has not resolved the issue and insists the problem lies on my end. On top of that, they don’t respond to emails, and their customer service has been terrible since I made the payment. It’s hard to trust the positive reviews they have, as they seem fake. I would advise others to be very cautious when dealing with this app

Using app

3 months

Total reviews

3

Average rating

3.7

4 / 5 Share

Oct. 19, 2024

We have been facing continuous errors while updating our products and felt completely stuck. However, Anya Srivastava was an incredible help throughout this process. Not only is she kind and supportive, but her skills are truly impressive. She went above and beyond by uploading our products on our behalf, which really touched us. Thank you so much, Anya! It was a wonderful experience working with you, and we truly appreciate your assistance!

Using app

14 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 18, 2024

Mannu, Thank you so much. Your customer support was fabulous. I got everything I needed from our conversation and got all issues fixed in one chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Very supportive and helpful. A timesaver!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Amazing support from Divyam Gupta, very nice and reactive ! I recommend

Store

Inga

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Raju Sah was able to help me out and basically walked me through posting an item. Thank you, Peter

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

They help us a lot in listing products. help us slowly learn how to create our listings. recommended

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Needed some help with some variant listings for amazon. This was quickly sorted for me. Very professional and extremely helpfull!

Store

BeerHub

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

I had an outstanding experience with the CedCommerce Amazon Channel, and the support I received from Mannu was exceptional! From the beginning, the CedCommerce platform made listing products on Amazon much more accessible, integrating seamlessly with our e-commerce site. The intuitive dashboard allows us to manage listings, sync inventory, and automate pricing adjustments effortlessly. Mannu went above and beyond to ensure everything was set up smoothly. He was responsive, knowledgeable, and ready to help us tackle questions or issues. His dedication made a real difference in our workflow and saved us time and effort. Thanks to Mannu and the CedCommerce team, we can now focus more on confidently scaling our business, knowing our Amazon listings are managed efficiently. We highly recommend it!

Store

Mr.Boho

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Ankit and Vishal have been a pleasure to work with. Our orders and products are now linked to Amazon. We are excited to continue our journey with you.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

I've had experiences with two support staff so far, Mohd Shadab Khan and Raju Sah. Both were very helpful, and Mohd even stayed in the chat to assist me with unrelated questions. Overall, the app has a bit of a learning curve to it, but so long as the level of support stays the same, I'd highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

had a fantastic experience with your account manager! It’s always great to work with someone who not only resolves issues but also provides valuable insights for improvement. Kudos to her for going above and beyond!

Using app

Over 2 years

Total reviews

5

Average rating

5.0