CedCommerce Amazon Channel

Dec. 15, 2023

Worst customer service. they don't know what they doing. No one answers, no one helps, they just keep saying hello, greeting, hello....... run!

Dec. 15, 2023

Very helpful and patient

Dec. 12, 2023

The app works with a lot of effort. After install, I was approached by CedCommerce about helping to upload and optimize the amazon listings before BFCM. I paid this company to optimize my listings and they ghosted me for months without doing the work.

Dec. 12, 2023

i was having ALOT of issues with uploading my products on amazon and the chat assistant juhi was great help. the assistant took the time and patience and went ABOVE AND BEYOND !! to help and make sure the problem was resolved and i was able to upload products and learn how to do so along the way they are the reason i will be recommending and continuing to use cedcommerce amazon in the future.

Dec. 8, 2023

DO not use these guys to help you with listings on Amazon or any marketing support. They are a fraud. I started with them Oct 24th and sent payment. Its Dec 8th now and i've lost most of the holiday shopping sales, They dont take direction very well and very messy and don't have critical thinking skills. for example, some products don't have all colors. U have to check there work with fine tooth combed, because they lack ability to think. Please do not use them for any time of help, You will be sorry

Dec. 6, 2023

We have been trying to integrate our Shopify store with Amazon unsuccessfully! We are not fully there yet but the customer service and tech support is amazing! Mohd and Mannu in particular have been working hard to take our store to the next level!

Dec. 6, 2023

Takes a little to get your head around the setup, but the support team are fantastic and responsive.

Dec. 6, 2023

The app provides fast support and clear information, which has been incredibly helpful to me. I appreciate the friendly and polite demeanor of your support staff. They have been patient with me, even when I had multiple questions or needed further clarification. It's refreshing to interact with a support team that genuinely cares .Thank you for creating such a helpful and user-friendly app

Dec. 6, 2023

thank you so much for your help and support I appreciate your work, Juhi. you are so kind.

Dec. 2, 2023

Very quick and helpful customer service.

Dec. 1, 2023

Juhi, was very helpful in helping this newbie upload products. This was quick and helped me maneuver through the process.

Dec. 4, 2023

We have run into a critical error with Shopify and CedCommerce that is preventing all syncing. They acknowledged the coding error and are working on it, but it's been days. I will update this review when I can.

Nov. 29, 2023

I recently had the pleasure of working with CedCommerce's Amazon channel, and I must say, the experience was nothing short of outstanding. The level of service and product knowledge displayed by Utkarsh, the agent assigned to assist me, was truly exceptional. Utkarsh's expertise and experience were immediately evident, and it became clear that he is a true professional in the field of ecommerce. His guidance and insights were invaluable, and he navigated through challenges with the finesse of a of a seasoned expert. What truly sets Utkarsh apart is his comprehensive product knowledge. It's as if he's the Bear Grylls of ecommerce, fearlessly tackling any obstacle and demonstrating an unparalleled understanding of the ecommerce landscape. His ability to not only address my concerns but also to provide proactive solutions showcased a level of proficiency that exceeded my expectations. I can't help but feel that other CedCommerce managers could greatly benefit from learning from Utkarsh's wealth of knowledge. His dedication to ensuring a seamless experience for clients is commendable, and I believe his approach sets a standard for excellence within the company. In conclusion, my experience with CedCommerce, particularly with Utkarsh at the helm, has been nothing short of stellar. If you're seeking top-notch service and a guide through the complexities of ecommerce, look no further. Utkarsh is the epitome of excellence, and I wholeheartedly recommend CedCommerce for their remarkable team and exceptional service. Five stars without a doubt!

Nov. 28, 2023

Die amazon integration schläft permanent fehl. Es wirft error ohne Ende und der Support ist alles andere als eine Hilfe. Leider haben sie es nicht in drei Wochen geschafft das fehlende Attribut zu implementieren. Irgendwann hat der Support angefangen mich und meine Anfragen zu ignorieren. Sehr schade!

Nov. 23, 2023

One of the standout features is the real-time syncing capability. It ensures that my product listings, inventory, and order updates are always up-to-date on both platforms. This has significantly reduced the chances of overselling or errors, providing a seamless experience for both myself and my customers. The app's interface is intuitive, making it a breeze to navigate and manage my Amazon listings directly from my preferred e-commerce platform. It has saved me a considerable amount of time and effort, allowing me to focus more on growing my business. The automation features are another highlight. Setting up rules for pricing, promotions, and inventory management has been a game-changer. I can trust that the app is working in the background, optimizing my listings without constant manual intervention. Customer support has been exceptional as well, Any questions or concerns I've had were addressed promptly by Mannu & Kaushik, demonstrating a commitment to customer satisfaction. In conclusion, this Amazon integration app has exceeded my expectations. It's a reliable, efficient, and user-friendly solution that has streamlined my e-commerce operations. If you're looking for a tool to enhance your Amazon integration experience, look no further – this app is a game-changer! I love these guys. Thank you all for everything

Nov. 23, 2023

The customer support for CedCommerce has been the best part. Particularly Juhi Aishwary was so helpful and patient. She walked me through the whole process. She was patient and pleasant. I highly recommend CedCommerce for your Shopify/Amazon integration.

Nov. 21, 2023

They will continue to charge you after you uninstall the app. You have to jump through extra hoops when you disconnect and uninstall this app. They also have a strange way of billing overages and if you go 1 order over, they don't bill you the overage, they stop fulfilling orders.

Nov. 19, 2023

Just getting started with this app, but it seems like it has all the right functionality with a lot of potential. Customer support chat was very responsive and quick to help fix a small onboarding issue! thx

Nov. 16, 2023

This app was not seamless. It would not integrate amazon seller account it was focused on amazon pay. The support was horrible no one responded to my request for help

Nov. 15, 2023

Easy to follow along and very nice and understanding. Very helpful also