All reviews

Rating Breakdown

  • 5
    90% (1,171 ratings)
  • 4
    3% (44 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    5% (62 ratings)
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5 / 5 Share

Nov. 14, 2023

thanks so much he helped so much i love it now

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Thank you for this valuable help, this patience and this sympathy. It was a real pleasure to speak with my colleague who was very pleasant and efficient.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

We were stuck on a product listing and mapping issue. Nupur helped us out right away! Response was super quick and they were super patient with me.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Amazing customer service. Thank you for helping me get my products uploaded!!

Store

SOYL

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

This app is very well organized, stays up to date, and when there is an issue encountered, the support agents and devs are ready to help however they can. I really appreciate their support flexibility- being able to video chat and share your screen makes troubleshooting sooooo much easier and more efficient. Big shout out to Utkarsh, he is super helpful, patient, and an excellent communicator.

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 13, 2023

The app is well laid out and works perfectly well with Shopify and Amazon. The highlight of the service for me has been the customer service has been spectacular. Any issue i've face they've been patient to understand the issue and get to the bottom of it. Never had this exceptional help from customer agents, such as Juhl at CedCommerce, on other platforms. A solid 5/5 rating!!

Store

My Store

Using app

2 days

5 / 5 Share

Nov. 12, 2023

Nupur and everyone on the team that has helped me has been incredible. I highlyI must say that Nupur along with the CedCommerce team has been amazing in providing assistance to me. I highly recommend their services to anyone looking for help.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Very quick and detailed instructions from the help team Easy to manage the orders, inventory, pricing,etc Definitely recommend for all Amazon Sellers

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Utkarsh was amazing, and helped me get my store going when I felt helpless!! He was amazing top-notch! If you ever need help they are quick to respond and very friendly! Highly recommend! Ced Commerce has done the best thing by hiring Utkarsh!!!!!!! He was the BESTTT

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

This app everything you need to connect products to amazon. Customer service is available for any questions and even walk throughs. Utkarsh in particular was very well verse and knowable about the application as well. CedCommerce has made a great selection in this representee. Great to have overall!!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Super app pour vendre sur amazon! Et le service client est très réactif! Je recommande :)

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

This app is our 4th CED app and as usual, the support was very timely and helpful. Our onboarding issues were resolved. The agent was articulate and friendly.

Using app

1 day

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 5, 2023

I was experiencing some difficulties to upload my products to my Amazon store as I am new to CedCommerce Amazon channel App. I reached to their customer ‘s service, the staff was so friendly, He replied to me and offered me support in a timeless manner. He was so helpful, and I am so pleased with the support I received. Great customer support service and good communication. Would recommend this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

I would highly recommend this app 101%. I did install this and encountered an error in uploading my items to Amazon then I jump to their chat support and just few seconds someone replied to me asking what help I need.. so without any delay He send me a link to share my screen to investigate and walk me step by step on the process on the details that need to be change and booom magic error solved. I've tried other integration app like AUTODS but support is horrible and waste of time and even charges me even I haven't uploaded a single item to my Amazon store for some error that their agents and developer can't solve. And lastly I would say my big thanks to my account manager Praveen that go beyond what's needed to provide support to a customer like me. Bravo..

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 1, 2023

Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it. For anyone considering paying them to list online , save your money cuz i lost mine. pathetic and selfish. terrible customer service AND THEY REFUSE TO REFUND ME.

Using app

About 1 year

Total reviews

6

Average rating

3.0

5 / 5 Share

Nov. 1, 2023

This app, along with their app associated with Etsy, has been extremely helpful. I have been most impressed with their customer service. As most of you know, Amazon is not very user friendly when uploading products. Ced Commerce helped me with several issues in a very timely manner.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 24, 2024

Was finally able to get our products uploaded to Amazon after getting some help from customer service. Thank you Mannu!

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 31, 2023

I just had the absolute best experience in customer service that I have had in a long time. They were so patient and easy to work with and I cant express enough how much I am appreciative of the spectaculer service. thank you so so much

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 8, 2023

Very dissapointed to see the App stopped working 8 days ago and is not fixed yet. Uninstalling the App...

Store

mypingu

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

I wanted to thank the CedcommerceAmazon team. I had trouble integrating my first product, and they helped me until we were able to integrate it. A great team that listens and is very professional. many thanks

Store

NUCAZEN

Using app

About 2 months

Total reviews

4

Average rating

4.8