All reviews

Rating Breakdown

  • 5
    90% (1,172 ratings)
  • 4
    3% (44 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    5% (62 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2023

I wanted to thank the CedcommerceAmazon team. I had trouble integrating my first product, and they helped me until we were able to integrate it. A great team that listens and is very professional. many thanks

Store

NUCAZEN

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 28, 2023

I ran into some issues which was due to my ignorance and not only did they fix my issues, they offered to get with me in a video meeting and they literally gave me a one-on-one tutorial and explained everything directly! No other tech services that I know of would ever do that! They really take of you! Great customer service!

Store

TXTL

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Super helpful support! They jumped on a Google Hangout to resolve the issue ASAP.

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 26, 2023

I would recommend this app to people who have a lot of products that they would like to sell on different platforms. I have learnt a lot by using this app and the support is phenomenal. Thanks to those who have great skills and answer all my questions.

Using app

11 months

Total reviews

17

Average rating

4.9

5 / 5 Share

Oct. 25, 2023

I was so confused on how to upload products with the cedcommerce Amazon channel integration app until i spoke to a representative and they guided me through all the steps. I am so grateful for them. Thank you guys!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Onboarding process made easy with one on one support!

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Excellent and responsive customer service who quickly fixed my issue.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Nupur Sah was very helpful in explaining and linking up with Anupriya Sahu for a business proposal. She was very helpful in explaining how to apply for UPC exemption via my Seller central Brand Registry account. She was Patient and very helpful and I definitely recommend her services to anyone. Thank you Nupur.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 19, 2023

Seit 5 Monaten bekommt es der Anbieter nicht hin uns als Anwender zu unterstützen ein einziges Produkt auf Amazon zu listen. Wir wollten unsere Absatzwege auf diesen Kanal ausweiten und lediglich 10 Bestseller dort verkaufen. Es entstehen immer wieder neue Fehler, bei denen wir keine Unterstützung unterhalten. Mit jeglichen Anbietern bin ich immer sehr zufrieden, aber der Support dieses Anbieters ist katastrophal! Absolut nicht empfehlenswert!

Store

MAHINA

Using app

11 months

Total reviews

5

Average rating

4.2

1 / 5 Share

Oct. 14, 2023

I'm currently seeking assistance, but it seems I'm encountering some challenges. Despite diligently following all the required steps, my listings have yet to be published. This situation is becoming increasingly frustrating. I'm perplexed by the positive reviews this company has received for its support, as the individuals who have aided me so far have not proven to be very helpful. My primary goal is to get my listings online, and I'm puzzled as to why this process has proven to be more challenging than expected. This is a cry for help, please help me get my listing up!

Using app

6 months

Total reviews

6

Average rating

3.3

Developer Reply

Hello Electra Mirrors, We are sorry to hear about the challenges you've encountered with our app. We genuinely value your feedback and understand the frustration you've experienced. Our goal is to provide a seamless experience for all users, and it's disappointing to learn that we fell short of your expectations. As Amazon is a large marketplace, it has lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. Please reach out to our support team again, and we'll do our best to address your concerns promptly. Thank you! Team CedCommerce

5 / 5 Share

Oct. 12, 2023

I spent a fair bit of time when I first installed this app confused..until I was connected with Mannu from their support team. He was incredible. Every question I had he had an answer for, and was able to directly help me with my integration. Incredible customer support.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

The app, for my personal experience is quite complicated to understand at first, but the good thing about CEDCommerce, is that the help provided is quick, professional and does teach you how to utilize the app. Recommended!

Store

ipipapa

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

I am thrilled to take a moment to share my exceptional experience with your integration app. From the moment I started using it, I've been nothing short of impressed by the incredible value it has added to my business operations. Here are a few highlights of why I'm so pleased with your integration app: Effortless Integration: The setup and integration process was incredibly straightforward. Within a short time, I had my Amazon and Shopify stores seamlessly connected, saving me a lot of time and effort. Seamless Order Management: The automatic order syncing feature has been a game-changer for my business. I no longer worry about manual data entry, and I can focus on growing my business. Reliability: The app has been consistently reliable. I haven't encountered any downtime or glitches that disrupt my operations. User-Friendly Interface: The user interface is intuitive and easy to navigate. I can quickly access the information I need and make adjustments with ease. Outstanding Customer Support: Whenever I had questions or needed assistance, your customer support team was responsive and incredibly helpful. Their support has been invaluable. I want to extend my gratitude to your team for creating such a fantastic tool that has made a significant positive impact on my business. Your dedication to excellence is evident in the quality of your product and the level of service you provide. I'm excited to continue using your integration app and look forward to any future updates or enhancements you may introduce. Keep up the great work, and thank you for making my e-commerce operations smoother and more efficient.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

What a great app, it useful and easy, Customer Service is excellent. They helped me with everything I had difficulty with. This company's ETSY and AMAZON Integrations are beyond amazing. Thank you for everything.

Using app

5 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 5, 2023

If i could leave 0 stars i would. Awful app full of errors. Support is so bad it is actually laughable. We had a fairly simple issue that needed resolving, and after 2 weeks of back and forth with multiple attempts from support to 'fix' the problem we gave it a go ourselves and managed to solve the problem. A warning, support seem to genuinely only be interested in gaining your Whatsapp details, and instead of offering support try to sell you their 'we can list your products for a fee' sales pitch. It's almost like they have set this app up with so many errors and problems you have to speak with them so they can try and sell you a fix. Anyway, after almost 3 weeks of trying to get products to list correctly without it crashing or bringing up random errors we have decided to look elsewhere. Shocking app and service.

Using app

29 days

Total reviews

4

Average rating

4.0

Developer Reply

Hello Ink North We apologise for your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible. For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations. As Amazon is a large marketplace, it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. We do not restrict sellers to list their items on Amazon. marketplace. We show the details in our panel of what we get from the Amazon marketplace. If you get back to us, we will surely help you in the same way as we do with our all sellers. Will look forward to serving you again !! Team CedCommerce

5 / 5 Share

Oct. 4, 2023

The onboarding process can be challenging, specially if you manage a large catalog with tons of variants, as you will have to create detailed profiles to push the products, identify the preexisting ones to link them, it's not an easy task. But they provide support and are available to help when needed. That really makes the difference. When you set it right, it works like magic. Would always recommend, they are very professional and committed.

Store

Siluets

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Great support! They helped resolve the issue through a video chat with patience.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

they were very awesome, they helped me through every step on how to upload my products! they have perfect communication, and understanding of my needs and requests. lastly i appreciated the patience they had with me!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

By far the best selling app for Amazon marketplace. It is strongly recommended if you want to expand your store beyond your website.

Store

Tidverk

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Functionality is great but the customer service will knock your socks off! I tried a few things but I am not going anywhere else now. Looking into their other products as well.

Using app

3 months

Total reviews

2

Average rating

5.0