All reviews

Rating Breakdown

  • 5
    90% (1,176 ratings)
  • 4
    3% (44 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    5% (62 ratings)
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5 / 5 Share

Aug. 5, 2023

Easily the best customer service I've ever encountered for any Shopify app. They are very quick to respond, provide effective solutions and are very patient with sorting all kinds of issues. 100% recommended!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

5 Star customer service. Very helpful in getting set up to get our products listed on the Amazon marketplace.

Store

Gemelle

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Cedcommerce Amazon Channel.. I loved the functionality of this. It helps me to upload the products over amazon within a single day. I tried Amazon By Codisto and Shopify Marketplace Connect App and it did not help me to list a single product and is not as seamless as it was advertised whereas the functionality of Cedcommerce is very fluent. Response from the Support team is up to mark. I would rate 10/10 to CedCommerce.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Great support! Easy to integrate and set up and when I had a few errors with my product uploads, the support team was quick to respond and solved my problem within a few minutes! Saved me hours of additional troubleshooting. I haven't used other Amazon integration apps, but the support team here will definitely keep me from looking at other options!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

This is a great app the customer service was amazing. Mannu helped me with uploading products and much more thank you so much Mannu for all the help great app

Using app

4 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 1, 2023

the best app i found on shopify , and the support really help me a lot in that , as this app is really easy to use and better than the other app also , thank you so much cedcommerce

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 1, 2023

Great Customer Service, approchable and assisted promptly with my problem. Thank you! keep up the good work!

Using app

About 15 hours

Total reviews

2

Average rating

4.0

3 / 5 Share

July 31, 2023

Initially the app is great and does what you would expect it to do. The issues come later when the syncs are not consistent and do not update all your product and product listings. The suggested solution for me today was to manually sync inventory for products that have not synced in 5+ days. Why should one have to manually sync inventory on an app that is supposed to do this as an automated process? Support is there, but sometimes slow to respond and not super helpful even with detailed questions. For now, the app is still working for us, but there may be a search for a better alternative down the line.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

July 31, 2023

Great support! Very speedy response and helpful to solve problems on my own in the future

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 29, 2023

it ok . The support staff are very enthusiastic. I will continue to experience this app. The support staff are very enthusiastic. I will continue to experience this app

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 28, 2023

Working with the new technologies can sometimes be frustrating. Just when you need support, you can quickly get in touch with the support team. They respond quickly and the team members are patient and friendly. The app itself is more convenient than Amazon Seller Central itself. The app and the service is efficient and therefore recommendable.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 28, 2023

I tried several apps but this is the best app found. , helps me a lot , even the customer support is the best. , they provide me the best assistance. thank you cedcommerce

Using app

20 days

Total reviews

7

Average rating

4.4

5 / 5 Share

July 27, 2023

Installed and worked with it, I had a question and they were really quick to answer. So far it is exactly what I was looking for. We shall see if I get the results I was looking for, but that would be on me and not the app which is great.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

i have used two API apps Codisto (Multichannel Connect) and CedCommerce so i found Cedcommerce best app over Multi connect app (Codisto). It allows me to sync my inventory, track sales, and manage orders all in one place. The customer support provided by CedCommerce is top-notch. Whenever I have encountered any issues or had questions, their team has been quick to respond and provide helpful solutions. Their dedication to customer satisfaction is truly commendable. Thank You soo much for support and i want to say that their support member help you via Live video this action helped me a lot thanks one thing i want to say that

Store

Dista

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

Thank you very much for helping me upload my products to amazon. With the help that you have provided me i feel confident that i will be able to finish, uploading the rest of my items whenever need be. You made my job super easy, Thank you very much once again.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 26, 2023

If I could give this app a 0 I would. After reaching out to 6 reps within the span of 4 days I was told either to update the template or I can pay them to fix it. I just felt it was a SCAM. This app doesn't have an FAQ nor does the reps honestly tell you the issue but that they "fixed it" and I would need to literally ask them a ton of times "what was wrong with it?" until they tell me the answer. I wanted to try this out for at least a week regardless of the issues I kept running into. For four days after continuously reaching out to Support my products were NEVER synced and published to Amazon. The most difficult issue was the Parent-Child Sku due to the variants I had. There's no option in this app to fix this. Unless you pay them to go in to your template and manually add it to you. And this is for a T-shirt.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello A Typical Nobody team, We are sorry to hear about your experience with the CedCommerce Amazon Channel app. We take customer feedback seriously, and I'd like to address your concerns. Firstly, we apologize for the inconvenience you've faced with our app. We strive to provide a seamless experience for our users, and it seems that we fell short in your case. We are committed to making necessary improvements to enhance the functionality and support you receive from the CedCommerce Amazon Channel app. If you get back to us, we will surely help you. Look forward to serving you again !! Team CedCommerce

5 / 5 Share

July 25, 2023

Easy to use and the support is quick and effective. Was using another solution before but this one is really the one I would recommend, especially that you can freely connect to many different amazon stores from the same app

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

We have been utilizing the CEDCommerce Amazon Channel app for over a year now, and it has proven to be an invaluable tool for streamlining our operations. Acting as a seamless bridge between Amazon Seller Central, Shopify, and our ERP system, the app has greatly simplified our inventory and pricing management on Amazon while efficiently processing orders through Shopify and our ERP. As our business grew, we faced the challenge of listing an additional 22,000 products on Amazon. Thanks to the CEDCommerce app, this daunting task became a breeze, saving us an incredible amount of time that is impossible to overstate. Now, we can confidently say that our product listings on Amazon are up-to-date and accurate. While using the app, I encountered a few aspects that were not immediately obvious or intuitive to me. However, the outstanding support from the CEDCommerce team more than made up for it. Whenever I reached out to them via Skype, they responded with lightning speed and addressed any issues with utmost professionalism. In particular, Kaushik stood out as a true champion of customer support, elevating the overall value of the app for our business. In light of our positive experience, I wholeheartedly recommend the CEDCommerce Amazon Channel app to any Shopify store owner looking to optimize their Amazon integration. It has been a game-changer for our business, and I am confident it will be the same for others too. Thank you, CEDCommerce, for providing such a reliable and effective solution!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

This is an amazing sales channel with great support I would 100% recommend you to use this sales channel for yourself.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

do not use this app. this app is a scam they will get Amazon seller account deactivated the listings cause they don't know how to use Amazon

Using app

2 months

Total reviews

1

Average rating

5.0