CedCommerce Amazon Channel
CedCommerce Amazon Channel- Sell On Amazon Effortlessly
Rating
4.7
feedback
1,301
chart
#382
All reviews
Rating Breakdown
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July 24, 2023
Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.
Hello Pierogi Gifts, As Amazon is a large marketplace, it has many settings, terms & conditions so that the seller can benefit from selling on Amazon. We apologize that you get the errors while uploading the items. It only happens when any required attribute or information is missing in products. Apart from this, we apologize that you get an unsatisfactory response from the team. We have more than 20k active sellers on the integration app. Continuously & daily, we serve all the sellers in the best way. We look forward to the opportunity to assist you effectively. Regards Team CedCommerce
July 23, 2023
I am so new to this i'm embarrassed to admit to how much i don't understand or how to do. i messaged/chat the help and he was so awesome! He explained my issues and why. He did one of my problems with me and actually explained the why. I know like 10% of anything coding/computer and this help was so easy to understand. thank you for NOT making me feel like the town idiot even though i actually might be!
July 21, 2023
No way of downgrading plan - watch out. I've tried to downgrade my plan to the free as our store is quite and I got in touch to tell me that it's their policy that I can't downgrade out of a free plan. Stay away.
Hello, Halvo Coffee Roasters, We're sorry to hear about your difficulty while attempting to downgrade your plan. We understand your concern and would like to provide some clarification. Our policy does indeed state that downgrading from a paid plan to a free plan may not be possible due to certain limitations and features associated with each plan. However, we always strive to accommodate our users' needs to the best of our ability. We apologize if this caused any frustration, and we would like to explore alternative options that may better suit your current needs. Please get in touch with our support team, and we will work together to find a solution that works for you. Best Regards Team CedCommerce
July 20, 2023
Good service provided my professional and all my doubts has been clarified in a professional manner.
July 20, 2023
Great services they help me so much with my issue to upload my products to amazon If you want real-time sync of your inventory and orders between Shopify and Amazon I would recommend this is the app you will need
July 19, 2023
They were really helpful with helping me setup Amazon with Shopify. Everything is working smoothly and has made my Amazon experience much smoother.
July 19, 2023
Customer support was extremely helpful. Nurpur was available to assist right away and give me step-by-step guidance. I am new to selling on Amazon, but she helped with every question I had asked.
July 18, 2023
CedCommerce team gave me a wonderful service and took the initiative on many occasions to help me. I would highly recommend them
July 18, 2023
Its working amazing for me and I'm very happy. It sends all my orders over to shopify as I needed it to. I did have an issue with new inventory not updating but I reached out and got a call right away with Mannu and he helped fix it asap. 10/10 would recommend! :)
July 15, 2023
App was pretty easy to install! I was having a bit of trouble uploading products so I contacted support and they were so patient and helpful. I am very new to Shopify so I had alot of questions. My rep was very informative and made sure to go through each step with me. They were able to make me feel more confident about using this app! Thank you!
July 14, 2023
I have nothing but the BEST experience with the support team. They have been able to answer my questions and providing needed education during the process. I would highly recommend individuals to contact their support team. Fabulous!
July 14, 2023
This is a great app, with even better support. They helped us connect our Shopify to Amazon easily. Highly recommended.
July 13, 2023
Their Support is great, Mannu made it really easy for us to get this going. We tried historically to get onto Amazon but the old platforms werer very archaic and complex. This makes synching your inventory easy. Thank you.
July 13, 2023
Ok so let me tell you... I get quickly frustrated with tech and it's all super overwhelming. I started with the free plan until I learn how to figure things out but we had over 200 products to upload. After a quick chat with Mannu and him explaining why I'm running into some of issues, I went ahead and upgraded and we hopped on a google meet call with screen sharing where he personally helped me set everything up in a matter of 15 minutes. And I should add, the free plan has been intergrading smoothly and quickly for several months now with Shopify and Shipping profile... they just stop syncing after the 50 orders lol so I'm happy to finally not worry about that. Highly recommend this!!!
July 12, 2023
The customer service told me only works on FIREFOX !!! I tried to use on Chrome and Safari without success, returns the error: "{"success":false,"code":"access_forbidden","message":"Access Forbidden"}"
Hello DaRoAn, We sincerely apologize for the inconvenience you've experienced. It appears there was a misunderstanding regarding browser compatibility. While our app is optimized for Firefox, we understand that you may prefer to use other browsers like Chrome and Safari. The error message you received, "Access Forbidden," is indeed unexpected. Our team investigated this issue to ensure cross-browser functionality and resolved the error you encountered. Will look forward to serving you again !! Team CedCommerce
July 11, 2023
The customer service and set up have been awesome. Highly recommend. They helped me map the products to Amazon and set up templates to streamline the process!
July 11, 2023
Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!
July 11, 2023
This app is excellent! a huge time and effort saver, gives you alot of control as well, not to mention the exquisite technical support you get if you face an issue, and the free plan includes plenty and plenty! Highly recommended! Keep it up guys!!
July 10, 2023
It is really good, for a start, probably I will detect more of it's quality once we start using it extensively - this first phase was setting the basic parameters, which was done fast and easy with the good assistance from the CedCommerce support
Store
HOLY HOME LIVING
Using app
About 5 hours