All reviews

Rating Breakdown

  • 5
    89% (885 ratings)
  • 4
    3% (32 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (58 ratings)

Reviews with Text

  • 99% (980)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2024

Super Support, sehr freundlich, hilfsbereit und Lösungsorientiert im Interesse der Kunden. Hatten einen Bug mit der App und das internationale Entwickler Team hat sich sofort an die Arbeit gemacht um den Fehler zu beheben.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon app. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best Regards, CedCommerce

5 / 5 Share

Oct. 19, 2024

I have been CedCommerce customer for several years and have used their opencart Amazon and ebay Integration Apps. After migrating to Shopify , i had few issues with synching and creating templates but the help provided by the team is exceptional. 5/5 We've been using the CedCommerce Amazon Channel for a few months now, and compared to how difficult Amazon makes integrations and listing this App has been a breath of fresh air sorting out uploading and listing products. Obviously there has been a few issues here and there but support always comes through fairly quickly to help resolve those. In my view this App is probably the best App i have come across for integrating Amazon to Shopify. I must mention name of Shadab Khan who has helped me so much in learning How App works and sorting out the issues i was facing in listing products. He has been an great resource tackling any issues or questions. People like Shadab is a credit to Cedcommerce with the knowledge he carries and help he has provided us.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

April 12, 2024

Easy to use app and if you're confuse with the process or have questions, the support team is not automated and can surely help you with anything, I'm happy with their service

Using app

About 18 hours

Total reviews

3

Average rating

5.0

2 / 5 Share

April 11, 2024

I wanted to give this app another chance after last year. we have over 100 emails and they never got us up and running. Today I had a video call scheduled and they no showed

Using app

About 1 year

Total reviews

4

Average rating

2.5

4 / 5 Share

April 10, 2024

I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2024

The app is a bit difficult to use, due to Amazon rules and API. But fortunately the assistance is here to help anytime. Good interface as well, it helps!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

We use CedCommerce to sync our Amazon orders and some listing information because it is the most solid Shopify app of the several we tried. In our several years of using CedCommerce, we have always had support available via live chat to see what is going wonky with Amazon.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

5 / 5 Share

April 2, 2024

CedCommerce's Amazon Channel app has been a fantastic addition to our Shopify store. Their chat support is impressively quick and super helpful, always ready to assist with any concerns. I even had a call meeting with them, where they meticulously worked through all my issues, ensuring our products got approved and listed on Amazon smoothly. We do recommend this app to anyone looking to expand their online presence and sales through Amazon. It's user-friendly, efficient, and the team behind it is incredibly supportive!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our application. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

March 27, 2024

We were in a search of an app that can intergrate Amazon and Ebay orders so those will be automatically sent to our software-platform for stock and order management. We concluded that this app is the best option given. We are working on this, the last two months and i couldnt thank enough Ankit Singh and his team. This app stands on its people and we frankly think that Ankit and his team are excellent professionals and they do know well their object and this app. A+ given! Highly recommended. Thank you guys!

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 25, 2024

We tried the Marketing Plan, however there was no useful support at all and none of the features listed in the plan were ever fulfilled. Chatting with CEDcommerce support in Shopify was just talking in circles with no solutions. We had one audio-only meeting where they told us we'd get an audit by a certain date and after that, they would need Amazon Partner access. The audit never came, and then they said it was because they needed access to complete it. We sent the link but they weren't able to use it and sent instructions on how to do exactly what we already had done to send it. After 3 weeks we gave up and cancelled.

Using app

23 days

Total reviews

3

Average rating

3.7

1 / 5 Share

March 24, 2024

What a nightmare. I installed the app. Out of the products that were already being sold on Amazon, some were shown without an ASIN and some with an ASIN. I asked support why, what the nightmare continued... An hour of messaging, at first they say they're not on Amazon, I say how come here's the screenshot, they say oh yes they are, I checked myself. "Refresh the page," they say. I refresh, same thing, I send him the screenshot again, they say the products are not on Amazon. I say how can they not be, you just checked and said they were. Such uselessness.

Using app

About 3 hours

Total reviews

20

Average rating

3.2

1 / 5 Share

March 22, 2024

This is an absolute scam. Please do not use this app, it does not help to sync any of your listings from Shopify to Amazon. I've contacted support and even re-uploaded the listings 10 times, and still had results stating "Error". This app is a complete scam, please do not purchase the monthly membership either.

Using app

8 days

Total reviews

1

Average rating

1.0

4 / 5 Share

March 17, 2024

和訳されていないため理解できない部分が多いが、チャットサポートが丁寧に教えてくれる。

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 12, 2024

This 5-star review is especially for Mannu and not the whole team. Mannu was the only one able to help and resolve my issues thoroughly. He walked me through every step and was very patient listening to my concerns. I wished I got more stars to rate his attitude and customer service. For other associates, to be honest, they're hopeless and not proactive and are incapable at all.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2024

Great support. Easy to work with. Easy to Chat.

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 4, 2024

CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I told you I tried Codisto and it was not worth it, But CedCommerce is really wonderful. Customer support was very helpful. I was having difficulty with some of the technical aspects of the app and they walked me through it. Very happy. Super solid app with great support. Reliable and gets the job done. Support helped us install and ensured that all settings were done correctly. Highly recommend it.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Got served as I was supposed to :)

Store

Bravery

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2024

CedCommerce's online assistance with syncing Shopify and Amazon was exceptional! Their team's expertise and dedication ensured a seamless integration. Their responsive communication and tailored solution to my issue exceeded my expectations! Thanks to CedCommerce!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

I definitely recommend this app to other sellers who need a bit more help getting their shopify hooked up to their amazon sellers account. Mannu helped me get everything working for my amazon handmade account and helped me get my products uploaded after multiple errors on my end. Top notch customer service.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Nupur Sah's responses were exceptionally prompt and very helpful. 100% positive feedback.

Using app

5 months

Total reviews

1

Average rating

5.0