All reviews

Rating Breakdown

  • 5
    90% (1,176 ratings)
  • 4
    3% (44 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    5% (62 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 10, 2023

Thank you so much, Nupur Sah, you were very helpful, and explained to me what I had to do to rectify the problem of the Amazon product not uploading and linking. It was easy to follow your directions.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2023

Great service on uploading products from Shopify to Amazon via the help tool on the app. very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

Great support. I was able to solve my problem with no problems. I have learned the template method which is very helpful on the uploading of the products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

July 7, 2023

I don't always write review but this app , made me do it . I somehow think they set the app in sucha a way that no matter how hard you try to upload a product , you end up with errors then you are foced to contact them which give them the opportunity to tell you how they offer paid services to list products for you , so basically their support is meant to inform you that there is paid service which you should consider. Also their support takes way too long to get back to you if you contact them more than 3 times about errors they stop restgponding. No idea where they are getting all these good reviews from to be honest.

Store

Spacx

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry to hear about the challenges you've encountered with our app. We genuinely value your feedback and understand the frustration you've experienced. Our goal is to provide a seamless experience for all users, and it's disappointing to learn that we fell short of your expectations. We want to clarify that our intention is to offer both free and paid services to accommodate the different needs of our users. While our paid service is available for those who prefer assistance with listing products, we're committed to improving the user interface and uploading process to make it as user-friendly as possible for everyone. If you're willing, we'd love the opportunity to discuss your experience in more detail and work towards finding a resolution that leaves you satisfied. Please reach out to our support team again, and we'll do our best to address your concerns promptly. Thank you! Team CedCommerce

5 / 5 Share

July 7, 2023

Great App and tutorial assitence! It's works great!! It's easy to sync, Its easy to upload products, syncking was perfectly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

they prertty good to start with and i had a speedy respond to my enquiry sorted by a professional B2B agent, Just THANK YOU :D

Using app

22 days

Total reviews

4

Average rating

3.0

5 / 5 Share

July 6, 2023

I reached out for help on the CedCommerce chat and I received the most amazing help from Mannu! What an amazing person, he genuinely cares about the service and me as a person. He stayed with me from the morning to afternoon. He made sure I understood and implemented my connections correctly. He took me from the 1st step to launch on Amazon. He is a great teacher, customer service person, and amazingly patient especially with a beginner like myself. Thank you again Mannu - you are amazing !!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

My experience with CedCommerce has been nothing short of exceptional. As a Shopify store owner looking to expand my business onto Amazon, I was in dire need of a robust, easy-to-use integration system, and CedCommerce delivered just that. From the outset, the platform stood out with its user-friendly interface, making the otherwise daunting task of product integration a breeze. Every feature seemed tailored for convenience, from bulk upload functionality to real-time sync - it was evident that CedCommerce has given a great deal of thought into the needs of their users. The highlight, however, was their stellar customer service. The support team was always ready to go the extra mile, providing swift responses and comprehensive solutions to every question I had. Their technical expertise, paired with their evident commitment to customer satisfaction, made the entire process incredibly smooth. CedCommerce not only helped me broaden my sales horizon but also provided me with the tools to manage and optimize my listings efficiently. Their detailed analytics gave me key insights into my business, aiding in the successful navigation of the Amazon marketplace.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Great app for instantly linking amazon and shopify. The service is unbeatable with experts available on live chat instantly and always ready to jump on a video call to solve any issues. Prashant has been a hero over the last 24 hours!

Store

Laylo

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Really great customer support and program! Customer support walked me through the whole process and even got on a call to help me out!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2023

This app is so great, the support team helped us upload the products in minutes. perfect! defiantly recommended

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2023

We have had a very good experience with CedCommerce app in regards to our eBay sales channel. When we were searching for an app last year for eBay CedCommerce clearly had a great system and a dedicated support team for us inside Skype. We liked this a lot better than the other apps like Codisto, Koongo, etc. After our experience with CedCommerce on the eBay sales channel they were the natural choice for Amazon integration.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2023

Launching an Amazon store is not easy but I do think CedCommerce made it as easy as possible. Whenever I ran into issues - which was somewhat frequent - their customer support was extremely responsive and generally able to solve the problem promptly. I've probably had 8 different customer support reps help me and the vast majority have been knowledgeable and helpful. And importantly, the app is working as intended. I'm getting sales and they're being automatically uploaded into my Shopify store for fulfillment. It's early days but I'm seeing a nice revenue bump from Amazon. Thanks!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2023

The app is complex, but so is Amazon. The support has been top-notch, and we are well on our way to being an Amazon store with dozens of our products already live! I can't stress enough to reach out to support for help; their team has been fantastic!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2023

Hi was not too sure how to get everything set up so I connected with Mannu who helped me through it. He was very patient with me and I could not have done it without his help.

Store

SFIXX

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

I am very pleased with the assistance I received to help add products onto Amazon. The template feature with categorizing these items.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Amazing help. My first time selling on Amazon and the team made everything perfectly clear for me, very easy to talk to.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

June 28, 2023

was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 28, 2023

Very nice app. With good functionality that connects to Shopify from Amazon. This makes the buying and selling experience a lot faster.

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 28, 2023

Customer service was very quick and helpful with Prashant and helped me upload items to Amazon quickly.

Store

Fangyal

Using app

About 7 hours

Total reviews

3

Average rating

5.0