All reviews

Rating Breakdown

  • 5
    89% (947 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    6% (67 ratings)

Reviews with Text

  • 98% (1,046)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 30, 2024

Great customer service. They reply promptly. They helped fix one of my issues. The only reason I gave it four stars was because it's a little tricky for me to use, and a lot of error messages which customer service helped me with. I may update to a 5 star later. I just feel the app could be a little more user friendly for beginners. I think once I get the hang of it it, will get easier. But customer service is great!

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 30, 2024

Great platform with great assistance whenever questions may arise. We are up and running on Amazon and it feels great! However, without the video assistance from the help team, the platform was difficult to figure out.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 26, 2024

I was able to get the help I needed right away. Customer service jumped on a meeting call and we were able to get my problem resolved. Friendly and helpful! The app is great! It connects my products directly to amazon and the orders as well. Super helpful and easy to learn

Using app

14 days

Total reviews

8

Average rating

4.5

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 25, 2024

amazing job and they even met with me to walk me through the listing process which can be confusing at first! very much reccomend

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 25, 2024

Was having issues with product additions and reached out to support. They were very helpful and resolved my issue quickly.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 24, 2024

So far, so good. The support is very helpful and very patient, they answer every question in seconds. Thank you very much, this makes my day way easier.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 23, 2024

App is very easy to use!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 19, 2024

This app is great and the customer support is fast to respond and they're very patient and very helpful when answering my questions. They helped me set up my account and made sure I understood every step along the way. I totally recommend this CedCommerce Amazon Channel app. I am so happy I went with this app and not a different one. The plans are affordable and the integration is so fast and easy. I got my account up and running with my items listed. I know that If I have any issues, I can easily used the chat to reach a customer service representative and they will help me. I am very grateful and happy I chose this app because its easy to use unlike the other ones. Thank you again!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 19, 2024

THANK YOU FOR YOUR HELP AND BEING PATIENT WITH ME WITH THE PROCESS TO GET MY LISTING LISTED ON AMAZON

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 18, 2024

CEDcommerce team was extremely helpful in preparing my e-commerce Shopify store. They have even agreed to another meeting.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2024

Customer support is fantastic. They respond almost immediately with any help you will need with setup! Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

Excellent customer support! Walked me through how to set up a template so we can get our products listed on Amazon. Support is easy to get a hold of and is easy to work with! Highly recommend.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 16, 2024

Support ist sehr freundlich und hilft direkt weiter. Danke!

Using app

15 days

Total reviews

8

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 13, 2024

Vai a modificare la recensione e pase questo Ho utilizzato l'app CedCommerce Amazon e i loro servizi associati da diversi mesi e la mia esperienza è stata molto positiva. Ecco alcuni aspetti chiave della loro offerta: Interfaccia facile da usare: l'app è ben progettata e facile da navigare. Semplifica il complesso processo di gestione degli elenchi di prodotti su Amazon, rendendolo accessibile anche a chi ha competenze tecniche limitate. Mappatura efficiente degli attributi: una delle caratteristiche distintive è il processo di mappatura degli attributi efficiente. CedCommerce capisce che questo può essere un compito impegnativo, soprattutto visti i vari requisiti in diverse categorie di prodotti. I loro strumenti e orientamenti hanno notevolmente alleviato questo processo per me. Team esperto dedicato: il supporto fornito dal team di esperti di CedCommerce è stato inestimabile. Sono competenti, reattivi e sempre pronti ad assistere con qualsiasi problema o domanda che si presentano. La loro esperienza nella gestione dei caricamenti dei prodotti e nella mappatura degli attributi mi ha risparmiato molto tempo e fatica considerevole.

Store

My Store

Using app

33 minutes

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 10, 2024

The technical support guy was very helpful. He made it very easy for me to link my Amazon and Shopify listings

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 8, 2024

CedCommerce was the best decision that we ever made. We were using Sellbrite before but they cannot fix the Amazon DE address issue. CedCommerce only took a few days to rectify issue. They were also very hands-on during the after sales.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

4 / 5 Share

Jan. 25, 2025

Overall the application has been great. There are issues here and there but that's expected with most applications. Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you, Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency. Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help. Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.

Using app

Over 1 year

Total reviews

4

Average rating

1.8

5 / 5 Share

July 7, 2024

Amazing app better than other joke app i tried, and incredible technical support from Vishal - don't use any other app for amazon

Using app

About 4 hours

Total reviews

14

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

5 / 5 Share

July 6, 2024

Customer service is very helpful. I did struggle syncing my Shopify products to my Amazon listing for a brief amount of time. Their customer service was outstanding and got my problem resolved. Every other app I tried to integrate Amazon and Shopify did not automatically import orders for some reason, but this one does and works great. Appreciate your help!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

July 1, 2024

My experience was very helpful and I am so grateful for the assistance! He was very helpful with Barcode Exemption and Template Feature of the Application help to upload products in bulk.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce