CedCommerce Amazon Channel
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CEDcommerce team was extremely helpful in preparing my e-commerce Shopify store. They have even agreed to another meeting.
Customer support is fantastic. They respond almost immediately with any help you will need with setup! Highly recommend!
Excellent customer support! Walked me through how to set up a template so we can get our products listed on Amazon. Support is easy to get a hold of and is easy to work with! Highly recommend.
Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
Support ist sehr freundlich und hilft direkt weiter. Danke!
Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
The technical support guy was very helpful. He made it very easy for me to link my Amazon and Shopify listings
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
CedCommerce was the best decision that we ever made. We were using Sellbrite before but they cannot fix the Amazon DE address issue. CedCommerce only took a few days to rectify issue. They were also very hands-on during the after sales.
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
Overall the application has been great. There are issues here and there but that's expected with most applications. Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you, Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency. Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help. Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.
Amazing app better than other joke app i tried, and incredible technical support from Vishal - don't use any other app for amazon
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
Customer service is very helpful. I did struggle syncing my Shopify products to my Amazon listing for a brief amount of time. Their customer service was outstanding and got my problem resolved. Every other app I tried to integrate Amazon and Shopify did not automatically import orders for some reason, but this one does and works great. Appreciate your help!
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
My experience was very helpful and I am so grateful for the assistance! He was very helpful with Barcode Exemption and Template Feature of the Application help to upload products in bulk.
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
The app is good. But their customer service is better. Mannu was so patient with me. He walked me through on how to create a template and upload my listings. Thanks for all your help man!!
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
Massive thanks to support staff Nupur Sah for assisting me in ironing out some problems I had with syncing products on to Amazon. Can confidently recommend this app to all stores on Shopify.
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
The CedeCommerce team was especially helpful in addressing our question as well as pointing out other areas for which they could assist us. It was a very productive call. PCG - Big Island Bees
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
DO NOT INSTALL THIS APP! THEY WILL NEVER LEAVE YOU ALONE! We installed this app for ONE DAY, LAST YEAR and they have been harrassing us ever since! I mean constant emails, IG DMs, texting our phone... If I could share screenshots on here I would. I mean there's spam and then there's stalking. Because of them, we've started sending account and data deletion requests to every app and platform we can find reference to in our emails because I seriously worry about our data privacy. How can they continue to email 18 months later? Shopify has gotta have some sort of policy in place to STOP THIS MADNESS!
Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
we are trying this app for the first time.impressed with their prompt service. their team has helped us link our first product to amazon
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
I recently contacted the support team and was thoroughly impressed. They were quick to respond, very knowledgeable, and extremely patient. They resolved my issue efficiently and with great professionalism. Their dedication to customer satisfaction is commendable. Highly recommend this app!
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
The team is all over the place. They keep promising results but never actually follow through. I have had to repeat myself several times, and they still do not complete the tasks. To put this into context, I first set up with CED in February 2024, and my products are still not synced to Amazon Seller Central. It is now June, and I have had to change account managers several times. I want a full refund for the optimization and the product listing services immediately. I am not happy at all.
Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
what great support. he was very knowledgable about the software and was able to help me navigate through specific tasks. i would definitely love it if he helped me with anything else i need again. Im not sure what his name was but he was great. Thank you
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
EXCELLENT SUPPORT FROM TEAM, Support staff WAS A GREAT HELP TO US! RECCOMEND THIS CHANNEL TO ALL STORES ON SHOPIFY.
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
Amazing app, the supper team has been amazing and help me to take my business to the next level, ty
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
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