CedCommerce Amazon Channel

Great customer service and quick responses

The interface is colourful and well‑crafted, and it’s obvious significant effort went into building it. It simply isn’t suitable for our site’s needs. Still, their fast replies and attentive support made the interaction feel personal and human. Amazon mapping is indeed a complicated process and I believe this is an easy step.

We are very happy with the app!

I'm new to using this app and Vishal has been extremely helpful in navigating the process of integrating our products from Shopify to Amazon.

This is the second time I am giving this app review. I posted 1 Star before, but their support team reached out to me on WhatsApp and requested that I remove the review. I removed the 1 Star review out of courtesy. But the app made me do this again. Reason: I am being charged even when I'm not using the app. I am being charged for the past 2 months, even without my permission and without the app.

I'm really enjoying this app. I've been using it to sync amazon orders with my shopify store for a couple years now. The support is always top-notch as well.

Amazing Support, they resolved my issues in not time

Mann Singh was the representative who assisted me today, and I truly appreciate his patience and understanding.

This is the second app I use from CedCommerce and they are simply amazing. The app saves us LOTS of time, is reliable with inventory and the customer service is always top notch. They are available for any issues and that makes the difference. We totally love CedCommerce Team!

Great app and helpful support team!

Sehr toller Kundenservice. Danke für die Hilfe :-)

I appreciate the support, very practical and able to answer my questions with ease. I highly recommend it.

Customer service is professional and fast. Mannu Singh was helpful and cordial. Thank you

Raju has been incredibly helpful throughout the process. He was always available, patient, and genuinely happy to assist with anything I needed. What initially felt very confusing became so much easier with his support, and the whole experience has been great so far. Thank you, Raju—I truly appreciate your help. I’m looking forward to completing the setup and having everything run smoothly, and I’ll be happy to share another update once everything is fully up and running.

Great so far. Vishal has been very easy to work with and can't wait to see how this helps our brand grow!

Update: I eventually went for the professional seller account and upgraded my CED membership in order to be able to add multiple stores. I'm still equally unhappy about the large monthly costs, but I experienced problems with the app that fortunately got solved very quickly by the CED support team. The moment I entered the chat, they tried to help, but had to escalate it to the dev team, which solved the issue within the hour. Kudo's for that. I added an extra star for the good customer support. I hope that this is something that is done for everyone, and not just for people who initially left a bad rating ;) My future experiences with Amazon CED will determine whether more stars will be added!

Really fast and convenient support, even on the weekend. I had been getting nowhere with a competitor inventory App and gave up in frustration after 3 days. My problem was fixed in 5 minutes to sync my inventory thanks.

Online assistance was very helpful and provided options for help including a guide to be able to do things yourself.

Tech support was very professional and insightful on how to sync my products. I appreciate his time and thorough breakdown of how it works.