All reviews

Rating Breakdown

  • 5
    90% (1,168 ratings)
  • 4
    3% (44 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    5% (61 ratings)
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5 / 5 Share

Sept. 14, 2024

The assistant is amazing the team is always there to help with any problems

Store

GLOEULA

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

Raju Sah was amazing and I was very appreciative how quick he was to jump on a call with me to help get this resolved!!!

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

The customer service from Aanya Srivastava was fantastic. I accomplished what I needed to and I am set to move forward successfully.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

So far my experience has been well! Thank you, Vishal, for all your help!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

I would like to share the support team at CED Commerce is excellent always responsive, knowledgeable, and incredibly helpful. They go above and beyond to resolve issues quickly, providing clear guidance and personalized assistance. Their dedication ensures smooth operations and makes the entire experience seamless and stress-free. thanks a lot for assisting at the beginning level!

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Great service by CED Commerce Team.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Great service, very helpful

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Great customer support! Fast and efficient

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

The support I get from the people @CedCommerce is simply amazing! Always takes the extra time to make sure everything is working. In-app chat is also super convenient! Would give more stars if I could

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

I would like to give special thanks and appreciation to Mannu who is the best support over Ced team. He's a genuine specialist that really understands the app operation and is able to resolve the issues quickly. He has saved his whole team with his outstanding customer service.

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 10, 2024

Mannu is a great tech person, he is helping me understand the ced app and has taken the time to show me step by step how to upload on Amazon

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

CedCommerce is a very useful tool that helps me link Amazon with Shopify. I had some issues with the set up initially but the customer services was very helpful and helped me sort it out very quickly and kindly. really appreciated their help. Thank you Mansi!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

I am so happy that I was able to get a live person to walk me through the process, he was very helpful!!!!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

CEDCommerce team was extremely helpful and patient. I am looking forward to dealing with him again

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Great experience, we've been using the CedCommerce Amazon Channel for a few months now, and compared to how difficult Amazon makes integrations this is a breath of fresh air, there's been a few small issues here and there but support always comes through fairly quickly to help resolve those, it's always a pleasure to talk to folks like Ankit which has been an great resource tackling any issues or questions.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

SAV au top et très disponible. Application compliqué à utiliser et non traduite

Using app

11 days

Total reviews

8

Average rating

4.1

5 / 5 Share

Sept. 9, 2024

Aanya, your support has been exceptional. You thoroughly addressed all of my concerns and ensured everything was resolved smoothly. I'm genuinely impressed by the high level of service you provided.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Great app and excellent technical and customer service. Very quick responses and they are very efficient! I highly recommend it.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

3 / 5 Share

Sept. 30, 2024

Is working good overall. Some bugs and delays sometimes. Support answers quick. Technical tickets issues takeabout 24hours. -1 Star: The support team is overly enthusiastic and repeatedly follows up with requests for sales or feedback/reviews and asks for screenshot of review. -1 Star: Orders that have already been used will be deducted from plan upgrades

Store

Gamango

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 12, 2024

Amazing Support. I was trying a competitor's app and they offered no screen sharing support and they tried doing everything through a chat box. I wasted months of subscription with them and once I switched over to CedCommerce they solved all my problems and made everything so much cleared in just 20 mins. Amazing. I am kicking myself for taking so long to switch. Their backend platform is so much more cleared and easier to navigate as well. Highly recommended!!! Also you should have your entire team managed by Mannu Singh. He's your most knowledgeable and best agent. I have spoken with some of them and they aren't all as good. But he's really really clear on how to solve issues. Please have him train your entire team!

Using app

2 months

Total reviews

2

Average rating

3.0