CedCommerce Amazon Channel
Selling on Amazon becomes Easy with the Amazon Sales Channel
Rating
4.6
feedback
1,076
chart
#259
All reviews
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Jan. 3, 2026
The app is not working, my products are not being synchronized with Amazon, support is of no help and only tries to sell consulting services
Dec. 31, 2025
I have been using this app for over a year and I have nothing but great things to say about their customer service. From using their chat/ticket system/google meet meetings they have been very patient and have worked hard on making sure that all of my integrations have been connected. Excited to use their Etsy and Tik tok App to list all of our products!
Dec. 29, 2025
We paid this company’s staff to help upload our products. Never do this. They take your money and then tell you that your case is “special.” They keep saying they are trying, but that there are many obstacles on Amazon’s side. In reality, nothing gets uploaded. They only send messages saying they are working, but there are no results. They also refuse to refund money for work that was never completed. Do not ask them for help unless you want to lose both your money and your time.
Dec. 23, 2025
Its a great app but has some major flaws. What it does well: 1. easily create and push listings from Shopify to eBay. 2. Syncs inventory per sale. 3. Imports orders as it should. The bad 1. Templates are a bit of a pain to setup especially if you are working with say apparel with lots of variants. 2. When you set up the templates you have to keep going back and adding more details as you will get errors trying to list to Amazon. 3. Its a bunch of back and forth but once you get it right, it just works perfect The horrible Not sure how i feel about the billing practices. They advertise the ability to add more then one shopify store to Amazon but what they do not telly you is you get billed for ANY AND ALL orders that are FBM on Amazon. This is huge if you have a Amazon market place store that will not be syncing all inventory / orders to your shopify store. On the $19 plan you get 100 total orders then billed like 0.25 for each additional. So if you already have a successful Amazon store that gets 500 orders a month then you are going to be billed more money for those "failed" orders. Its capped at $30 additional on top of the current $19 but seems odd to bill for orders that they software are not linking to the shopify store. Over all, great app if you can get beyond the one major flaw.
Jan. 6, 2026
CedCommerce has been a great app for us. It’s easy to use, works reliably, and helps streamline product management and syncing without a lot of extra hassle. Support has also been responsive when we’ve needed help.
Dec. 22, 2025
We’ve been using CedCommerce for over a year, and their app has been outstanding for our Amazon integration needs. The functionalities work seamlessly, making the connection between Amazon and Shopify smooth and efficient. What truly stands out is their superb customer support. The team provides prompt, clear, and step-by-step guidance whenever we encounter issues—from connecting the store to accommodating ad hoc requests. Their responsiveness and professionalism have made the entire experience stress-free. I highly recommend CedCommerce to anyone looking for a reliable platform to connect Amazon with Shopify. The app automatically syncs inventory, orders, and shipments, saving you significant time and effort.
Dec. 19, 2025
I tried several integration apps for Amazon and was completely confused on how to get everything working. Upon installing this app, I requested the assistance from them and it was excellent as they helped me fully integrate my products. I would definitely recommend if you were having any problems doing this to request the assistance from them and it will truly make your life easier.
Feb. 12, 2026
Went from 1-star to 5-star now as their team became more responsive and professional. Thank you! **** Earlier 1-star review: Very weak support. No U.S. hours support. App is riddled with bugs and their team reluctant to jump right in to investigate when you clearly show them the bugs. They constantly try to find temp workarounds even if you insist to "lets catch the bug, document and get it patched". One thing they're always very focused on its their festivals.
Dec. 18, 2025
I am thoroughly impressed with the level of service provided by the team. Their communication has been exceptional, with prompt responses to all inquiries. Each question I posed was met with clear and comprehensive explanations, which greatly enhanced my understanding of the process. The professionalism and dedication exhibited by the team have significantly contributed to a positive experience. I highly recommend their services.
Dec. 17, 2025
Yogesh was very helpful with an unsaved product issue and helped me synch my products to Amazon in less than 30 minutes.
Dec. 15, 2025
Yogesh was an amazing help! my issue was not only resolved but taken the time to explain the cause so we can better manage the problem in the future
Dec. 6, 2025
Not user friendly. No one responds to queries. Cannot create variants. I would give it 0 stars if it were possible.
Dec. 4, 2025
Vishal was amazing. Amazon is tricky and there are a lot of details. He answered all of my question like a real expert. I really appreciate the help in getting launched on Amazon. I signed up for their service to take care of all of the listing. It's well worth the price.
Dec. 3, 2025
Great customer support. Had us up and running quickly. Also use their eBay app.
Nov. 30, 2025
The CedCommerce app has been a great experience so far. What stands out the most is the excellent support — fast, friendly, and genuinely helpful. Questions are answered quickly, and any issues are resolved with real attention and technical know-how. This made setup and integration smooth and hassle-free. Overall, I can confidently recommend CedCommerce for its reliable and professional support.
Nov. 30, 2025
Support is quick to respond, but then takes hours to “check.” I don't know what they do during that time, but basically they just rephrase and repeat what I asked. I get the impression that this is intentional, so that in combination with the overly complicated user interface, you end up paying their people to take care of everything.