CedCommerce Amazon Channel
Selling on Amazon becomes Easy with the Amazon Sales Channel
Rating
4.6
feedback
1,065
chart
#341
All reviews
Review RSS Feed
Oct. 2, 2022
I have just started using this app. So far so good! I have had a bit of trouble understanding the settings but the team have been so helpful. Best customer service I’ve have had with an app so far. Thanks!
"Hello Seek & Ramble, We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you. We also appreciate that you explored yourself with the app properly. Hope you have liked the wonderful features of the app such as bulk uploads, inventory management, profiling, templates, etc. Stay connected with us. Team CedCommerce"
Sept. 28, 2022
Fabulous support, quick, easy to reach. They helped me with listing my products. Guided me through the whole process.
"Hi AchievePrime, We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you. Team CedCommerce!!"
Sept. 26, 2022
Einfache Handhabung, selbsterklärend. Schneller und guter Service bei Fragen oder Problemstellungen.
Hallo FUXTEC GmbH, Wir sind unglaublich dankbar, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen. Unser Team freut sich, Ihre Bewertungen zu lesen. Bitte bleiben Sie uns auf diesem Wege verbunden. Wir sind immer hier, um Ihnen unendlich zu helfen. Danke & Grüße. Team CedCommerce!!
Sept. 24, 2022
You aren't just getting an excellent sales channel when you install this - you are getting CedCommerce's expert tech team who will help you get your products into Amazon, optimize them for best SEO practices, and enable your Amazon ads to start running. They are AMAZING. This is the best customer service I've ever had. Definitely install and use this channel.
"Thanks for your kind words Princess Awesome & Boy Wonder, You are much appreciated! It's worth considering your program's experience as we always focus on reducing manual efforts to provide our clients' best experience. We have recently launched our marketing services and we are glad that you liked it. We invest heavily in giving extraordinary support to each client. Our team is consistently reachable to serve you in every conceivable manner. Continuously don't hesitate to connect with us. Thanks & Regards. Team CedCommerce!!"
Sept. 21, 2022
This is an excellent, cost effective solution. The customer support is fantastic. I was struggling to do what I wanted to do and the person I spoke to got me to share my screen with them and walked me through everything to make sure it works. An easy 5 stars to give!
"Thanks for your kind words Bucket List Prints, You are much appreciated! It's worth considering your program's experience as we always focus on reducing manual efforts to provide our clients' best experience. We invest heavily in giving extraordinary support to each client. Our team is consistently reachable to serve you in every conceivable manner. Continuously don't hesitate to connect with us. Thanks & Regards. Team CedCommerce!!"
Sept. 20, 2022
The assistance that I rec was very helpful and will definitely use this app in the future for uploading my products to amazon
"Much obliged to you, JASHOE. We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. Stay Connected... Team CedCommerce"
Jan. 11, 2023
This app helps me sync my Shopfiy store inventory with Amazon and is very customizable. Chat support is fast too! 6 months later I am still getting prompt support from these guys. Very happy with their assistance.
"Hye Costello Coastal Knobs, Thanks for taking the time to share your prestigious opinion with other community members. We're thrilled to receive your compliments and appreciation. We are looking forward to serving other services. Team CedCommerce!!"
Sept. 18, 2022
CS Team was very helpful in teaching me how to use the app effectively/ Cedcommerce customer service is very fast
"Thank you Diamond Designs, for leaving us such a heart-whelming review. We are glad that you loved our services, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please stay connected with us in this way. We are always here to help you, infinitely. Thanks, Team CedCommerce!!"
Sept. 18, 2022
One of the customer service replies to another shop's 2 star feedback goes like this... "Also, assign a personal account manager who is always available to assist with 24*7 availability on email, calls, Skype, WhatsApp, Online Live chat system." First of all, a personal account manager is not available to assist 24*7 unless they're an android. Furthermore, I go to chat this morning and there actually is a person sitting in the chat box but they are there to tell you the customer service is closed because it's the weekend and they only want to take your details. That is not 24*7 service. I mainly pointed out the language error above because when you do get customer service, there is a language barrier when it comes to getting help with the more complex parts of the app. Unnecessarily complex parts. It all seems good on the surface but that's always the case with all of these apps. When it comes to the nitty gritty after 10 hours of hard work, you find out all the pitfalls... and then you can't get help. Another gripe is the templates. We can clone them and make changes but many some sections of the cloned template goes blank and has to be redone anyway. It's all very non-intuitive. At least in it's defence, every other etsy and amazon app has major issues that just seem batty. Another thing is that I wish the customer service would just say they don't know something instead of making up long sentences and throwing in some strong accent to try to confuse us. My reply is "so you don't know" and then response is silence and shock that I figured it out. I contributed some rephrasing to some of the helper sentences in the app and I suggest you fix them up so people can get through the setup in under 10 hours or whatever. Cheers
Sept. 15, 2022
Very helpful and knowledgeable customer service. Software does exactly what you need to get your products on Amazon. I would recommend this app to everyone!
Sept. 15, 2022
I've only been using this app for a week and so far so good. Any problems I have, the support team on the chat has been ready to help!
Sept. 15, 2022
The level of aftercare is great, they are always there to support you whenever you need by messenger or video chat
Sept. 15, 2022
So far so good, any problems they are always there on chat to help and problem gets sorted straight away, app working great
Sept. 11, 2022
Customer service helped me fix my issues quickly and guided me through the process of importing my products. Thank you!
Sept. 9, 2022
Great service, these guys are very professional, highly recommend! They answered all of my questions and guided me throughout the process!
Sept. 8, 2022
I used the chat service since I had some error messages when uploading products and I was connected via Google Meet and was guided step by step on how to correctly input the information to correct the issues.
Sept. 8, 2022
When I was having trouble getting products to upload, a tech person set up a Google Meet with me and showed me how to fix things during a screen share. VERY helpful!
Using app
About 20 hours
Total reviews
1
Average rating
5.0
Sept. 8, 2022
The guys are super helpful - had a few issues with the setups but the support responds quickly to queries, I'm not there yet but hopefully will have things sorted soon.
Sept. 7, 2022
Their support help is brilliant. Anytime I'm having issues, they jump on a video call to help resolve them