All reviews

Rating Breakdown

  • 5
    95% (1,180 ratings)
  • 4
    1% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (1,143)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2026

The best app for bundles and upsell! Susan and the rest of the AOV.ai support team is always very helpful with customizations and issues, and the respond time of requests are insanely fast. Big recommendation from us.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2026

I can say that I was very satisfied with the support systems; I especially would like to thank Ms. Susan for her quick response and solution-oriented approach.

Store

LEVAMOR

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2026

Super Support, sowas erlebt man selten. Thea aus dem Support Team war eine super Hilfe und konnte mir schnell weiterhelfen. TOP TOP TOP

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2026

Great app, great supporter!

Store

Orienia

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Love how easy this app is to use... just started using it and already having upsell conversions! And their customer service is ON-POINT! I needed help and Dana not only helped me, but went 2 steps further and gave me advice on other areas to help us out. SHE'S WONDERFUL! Thank you!

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

March 16, 2026

Works perfectly and their support is amazing!

Store

VYTE

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Great App - the best and super fast support for any kind of wishes! Totally recommend!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 16, 2026

很多功能,样式调整也都不错,是我挑选了很多款应用后 最终确认的一个插件,并且技术人员也非常友好热情的帮我解决一些问题!很棒

Store

WITZMAN

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2026

AOV.ai Bundles Upsell is a rock-solid app with zero downtime and seamless Shopify integration. The bundle features work flawlessly to boost our AOV, and Susan’s customer service is top-tier—she’s always quick to help and goes the extra mile to solve our needs. We’re so satisfied that we’ll be using this app for years to come. Highly recommended!

Using app

About 8 hours

Total reviews

8

Average rating

4.5

5 / 5 Share

March 16, 2026

Such amazing support! Highly recommend this app. Super easy to use!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Superservice app is easy

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2026

Very Helpful

Store

Basiou

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2026

Great app and great customer service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2026

Macy was wonderful. She helped me quickly complete all the tasks I needed to do and showed me features in the app that I didn’t even know were possible. I’m super grateful for her help.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2026

I contacted the support team to get help with setting up my bundle, Cindy & Annie were very helpful providing quick responses & they helped get the issue resolved.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2026

AOV.ai is a very useful app for Shopify stores and has been a great help for our store. It is excellent for creating bundle offers and improving both sales and conversions. Some of the best features of this app are Bundle Builder, Frequently Bought Together, Volume Discount, Mix & Match Bundle, and Product Fixed Bundle. These features give store owners flexible ways to create attractive offers for customers and increase average order value. The app is easy to use, effective, and very helpful for anyone who wants to grow their Shopify store with better bundle strategies. What impressed me the most was their support team. They are very caring, professional, and always quick to reply. I worked on my store for almost 11 hours continuously, and not once did their team leave me without a response. A very special thanks to Annie for her outstanding support. She is extremely kind, friendly, professional, and very fast in replying. The way she deals with customers is excellent, and she made my whole experience smooth and stress-free. Honestly, Annie was one of the best parts of my experience with this app. I highly recommend AOV.ai to every Shopify store owner who wants more sales, better conversions, and a reliable bundle app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2026

The perfect app for creating bundle offers and it's FREE! The support team are incredible and the help is instant. What more could you ask for! Thank you.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2026

Great

Store

Cezar

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

This app did not quite work for my boutique as I needed up sell only. The app developer went out of their way to customize it to fit my needs but the fit still wasn't quite right. I do recommend this app as it is a great app and their customer service is excellent.

Using app

7 days

Total reviews

18

Average rating

4.2

Developer Reply

Hi, Thank you very much for taking the time to share your feedback about our app. First and foremost, please accept our sincere apologies for any inconvenience caused by the missing feature you mentioned. As discussed in our previous conversation, the Frequently Bought Together, Trigger Product feature currently cannot detect the variant selected directly from the product page. We completely understand how important this functionality is for your use case. Our team truly values your feedback, and we are already planning to improve this feature based on your request. We have also reached out to you directly to discuss a suitable solution and provide further support. Your feedback helps us improve the app for all merchants, and we genuinely appreciate you bringing this to our attention. We hope you can grant us a second chance to assist you further on the problem. Once again, we sincerely apologize for the inconvenience and thank you for your feedback. Best regards, Lydia Customer Success Lead

5 / 5 Share

March 14, 2026

Very Good App. Susan & TS is very helpful

Using app

9 days

Total reviews

4

Average rating

5.0