Crisp ‑ Live Chat & AI Chatbot
Shopify app: Chatbot and live chat for online store -...
Rating
3.5
feedback
28
chart
#4,016
All reviews
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March 16, 2023
J'utilise Crisp avec Juliette depuis plus d'un an. Tu peux y aller les yeux fermés, le top selon moi. J'avais une autre solution dans ma start-up précédente & tout est plus simple & efficace ici. (en bonus, l'équipe est réactive et nous a accompagné pour rendre le support + performant)
Hey there, Happy to make it easy for online merchants in France to improve the way they are doing customer service 🙏🏼 We strive to make customer service human so your feedback means a lot to us, thank you 🥹 Regards,
March 15, 2023
Super application et super team ! Crisp nous a permis de structurer et d'automatiser notre SAV an gardant la même qualité d'accompagnement et sans perdre la proximité avec nos clients !
Hey there, Thank you very much for your kind review, we strive to make customer service human so being close to our customers means a lot to us 🙏🏼
March 15, 2023
Works like a charm. Easy to install and set up (barely 2 minutes), I'm still discovering all the capabilities but damn it goes well! You can customize the chatbox in few tweaks to match it with your store theme. The best feature to me is that I can apply tags to my customers to offer them the most dedicated and customised selling experience, matching their needs and anticipating their behaviour. I will ensure to connect all my social accounts and create a help center to get a seamless messaging experience. Definitely a go-to app if you want to step up the CX of your store
Hey there, Thank you very much for your nice words, we're glad to see you're happy with the product we are building. Also, we'd love to get your feedback after you use our product intensively. Feel free to get in touch with our support team at any time 🙏🏼
Feb. 22, 2023
Great app! Fast customer service. Might need some fine tuning in making it more easier to understand the overview of the interface / user-journey. Otherwise great app. Would recommend
Hey, Antoine, CMO at Crisp here. Super happy you reverted back your review, I'm still happy to offer a free onboarding call to get you ready to create a best-in-class customer experience for your company. Ping me at support(@)crisp.chat Regards,
Feb. 18, 2023
too high of a cost for a monthly fee, the free version is too limited, interface looked clean and fast but still not sure its worth it
Hey, by getting a paid plan (which starts at 25$/mo), you also get the ability to connect emails, Messenger and benefit from triggers. You can also add 4 people to your inbox to create a collaborative inbox and get rid of your traditional outlook (automated chat messages: https://help.crisp.chat/en/article/how-to-use-triggers-pq0znd/). In fact, Crisp is much more than a basic live chat for Shopify :) Would love to show you around and see how we can build a better partnership. Willing to get started? Ask for Antoine on Crisp support. Regards, Antoine, CMO at Crisp
Jan. 17, 2023
I have only had this app for 30 min and can already tell it is going to be my go-to chat application for my website. Everything I have been looking for is here.. Thank you!!
Hey there! Happy to see you feel the simple and clean user experience we're trying to create in the CX platform industry. If you have any feedback or improvements to share with the team, feel free to contacts us 🙏🏼
Jan. 12, 2023
De loin la meilleure application de Live Chat. Nous étions sur Tidio auparavant et avons changé pour Crisp ! L'application est très ergonomique et l'automatisation du Chat est très facile à faire. L'équipe support est réactive. Je recommande Crisp pour tous ceux qui souhaitent avoir une réelle application de Live Chat !
Thank you very much Ô-Maté, we're super happy to see that you switched from Tidio and happy with it. Feel free to get back to us at any time if you have a question ☺️ Antoine from Crisp
Dec. 21, 2022
Application au top, clairement ce qu'il se fait de mieux en outil de livechat et une multitude de fonctionnalités bien utiles pour automatiser les échanges ! Bravo pour les évolutions sur la partie helpdesk c'est génial
Thank you very much for the review and long live Beem Energy!