Rating

4.9

feedback

466

Reviews

chart

#683

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    28%
  • Less than a year
    52%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the quick response times, helpful guidance, and willingness of the team to go above and beyond to assist with any issues. The app is praised for being user-friendly, easy to set up, and offering essential features for managing memberships and subscriptions on Shopify stores. Customers also value the continuous improvements made to the product and the extensive knowledge base available. However, there was one negative review that mentioned issues with tag management, perk access, discount limitations, and customer service experience, leading to a lower rating.

Highlights

Exceptional customer service and quick response times
User-friendly and easy to set up
Continuous improvements and extensive knowledge base
Issues with tag management, perk access, and discount limitations
One negative review impacting overall rating

Rating Breakdown

  • 5
    95% (441 ratings)
  • 4
    3% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2024

The support team was amazing! They answered me quickly through the chat, made the changes for me and gave me help for future needs. It was an easy and quick fix, made things great for me.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

it has what we need! uri is a really good support to solve problems/questions we have.

Using app

--

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Nov. 20, 2024

Appstle serves its purpose what the application was designed for. Although it is difficult to work within the limitations of Shopify and still do as we need, the team at Appstle helps us in the ways that they can. Great application.

Store

Mayfin

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Nov. 20, 2024

Thank you! I got support fast and they helped a lot.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 18, 2024

So far it's been great - only a few days in - but the service has been incredible. Uri and the team seem to always be available no matter the time of day (or night!) Getting it setup the right way takes a few hours - mostly to understand as memberships are new for us, but so far all the features we would want are available and easy to configure.

Store

COUP

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

All reviews

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