Rating

4.9

feedback

566

Reviews

chart

#796

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    31%
  • Less than a year
    50%
  • More than a year
    7%

Reviews Summary

The Appstle Memberships app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its excellent customer service, quick and responsive support team, ease of setup, and helpful video tutorials. Many reviewers highlight the 24/7 availability of the support team and their willingness to go above and beyond to assist with any issues or customization needs. The app is commended for its functionality, seamless integration with Shopify, and the ability to cater to various membership requirements. Users also appreciate the app's pricing model based on the number of subscribers, allowing for scalability as the business grows. However, a few users mentioned that the app can be confusing at times but acknowledge the helpfulness and patience of the support staff in guiding them through the setup process.

Highlights

Excellent customer service and support
Ease of setup and integration
Scalable pricing model
Helpful video tutorials
Confusion at times but supportive staff

Rating Breakdown

  • 5
    94% (531 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 31, 2025

We have had major outages THREE times within a single week while scaling, causing severe damage to our business. Each time, members couldn’t access their perks, new sign-ups weren’t processed, and our core subscription functionality was broken for HOURS. We had to pause marketing campaigns, and customer complaints flooded in—all because Appstle simply did not work. The worst part? It was the SAME BUG every time. After the first incident, support assured us it was “fixed permanently.” A few days later, it happened again. Exact same issue. Another promise that it was fixed for good. Guess what? It happened AGAIN today. Support is fast to respond, but it's an endless loop of frustration. Each time, I have to explain the same problem from scratch, wasting precious time while they ask irrelevant questions instead of just checking their own logs. They claim they “escalate to developers,” but there’s zero transparency, no clear root cause analysis, and no real preventative action. Just empty phrases and broken promises. This app is NOT reliable for serious businesses. If you rely on memberships or subscriptions, expect outages, lost revenue, and a support team that makes you run in circles. Absolutely unacceptable!

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

March 29, 2025

Was trying to find a custom solution for my membership store and I couldn't .. until Appstle came around. Exactly what I need and with the flexibility necessary.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth

5 / 5 Share

March 27, 2025

I have been so impressed with this app! It was easy to set up. Very clear instructions. Support is fantastic and respond quickly! 10/10 recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 26, 2025

I have now worked with the Appstle team on two different e-commerce websites I started, and the experience is nothing short of outstanding. Their apps are easy to use, and their customer support is outstanding. I highly recommend them, and would use them for alley needs.

Using app

1 day

Total reviews

9

Average rating

3.9

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth

5 / 5 Share

March 25, 2025

Amazing customer service and customization to match my store

Using app

10 days

Total reviews

28

Average rating

4.9

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

All reviews

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