Rating

4.9

feedback

545

Reviews

chart

#615

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    16%
  • Less than a month
    38%
  • Less than a year
    34%
  • More than a year
    9%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the quick response times, patience, and willingness of the support staff to go above and beyond to resolve issues. The app itself was described as user-friendly, easy to navigate, and effective in handling memberships and subscriptions. Some users mentioned that the app had helped them fix technical issues and integrate features seamlessly. However, a few users noted that there were some hiccups in the app's functionality and that certain settings could be clearer.

Highlights

Exceptional customer support and quick response times
User-friendly and effective app for memberships and subscriptions
Helpful in fixing technical issues and seamless integration
Some hiccups in functionality and settings clarity

Rating Breakdown

  • 5
    94% (515 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (514)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 1, 2025

Amazing App! Very neat and easy to navigate. Thank you for providing a helpful support chat as well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 1, 2025

Amazing stuff, help organized memberships for our store :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Dec. 1, 2025

Very clear and patient help and I found all the created help videos very helpful :)

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 30, 2025

The customer service from appstle is unparalled. Adam went above and beyond to resolve my issue swiftly, and even offered suggestions to improve the user experience for my customers. if i could give more stars i would.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Nov. 30, 2025

Excellent customer service! I needed help on a Sunday night and they were there! Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

All reviews

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