Rating

4.9

feedback

549

Reviews

chart

#623

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    16%
  • Less than a month
    38%
  • Less than a year
    35%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the quick response times, patience, and willingness of the support staff to go above and beyond to resolve issues. The app itself was described as user-friendly, easy to navigate, and effective in handling memberships and subscriptions. Some users mentioned that the app had helped them fix technical issues and integrate features seamlessly. However, a few users noted that there were some hiccups in the app's functionality and that certain settings could be clearer.

Highlights

Exceptional customer support and quick response times
User-friendly and effective app for memberships and subscriptions
Helpful in fixing technical issues and seamless integration
Some hiccups in functionality and settings clarity

Rating Breakdown

  • 5
    95% (521 ratings)
  • 4
    3% (19 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 94% (518)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2025

Great customer service delivering a great product. Simple and easy to use. And if you're unable to figure out, they'll streamline it for you, by fixing it themselves. Highly recommended!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 15, 2025

Good extension and excellent support.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Dec. 15, 2025

The app is simple enough to set up quickly and the support is quick and thorough. I'm still in my trial period and launched our memberships already. Going great so far! Thanks to Derek for his quick and thorough guidance.

Using app

13 days

Total reviews

3

Average rating

4.7

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 15, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

Dec. 12, 2025

very good app and great service team

Store

SOOS®

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

All reviews

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