All reviews

Rating Breakdown

  • 5
    95% (225 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 96% (228)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2025

Sam was very prompt and helped me out immediately. Solved the issue so fast too. Very accommodating and patient. Super kind and always willing to help. This is actually the second time I was helped by Sam and the first time I was frustrated and annoyed but Sam kept composure and made sure to help me out despite my obvious irritation. Thank you for everything :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

The application is really feature rich and pretty intuitive. There are quite a few support articles to provide that extra little bit of help. Their support is highly responsive. I received a ton of help and fantastic service from one of their technicians Sam. Great app. Great support.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

I had a concern about my auction and needed a custom configuration. Tansy was able to help me quickly and professionally. Thank you so much.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

We needed to get an auction up right away. We picked this app in part because the reviews said the customer service was outstanding. We got stuck setting it up, and then we went to this customer support chat. Tansy helped us and saved the day. We were able to launch an auction in 10 minutes ahead of our YouTube live session. Very happy!

Using app

39 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

sam was very helpful in setting the auction up for me.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Great functionality. Truly responsive and adaptive team as well!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

great help!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Sam was of great help!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Awesome support!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 13, 2025

Amazing support. Sam sorted everything on my new install for me so quickly.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Incredible service - so fast and friendly. Sam understood the problem I had right away and was able to fix it very quickly. Then they went above and beyond and made my auction look very professional on my collection page. I'm ever so grateful - thanks again Sam!

Using app

About 7 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Thanks to the very attentive support, I was able to install it without any problems. The development team seems to be working on updates, so I'm looking forward to future improvements. This is a recommended auction app.

Store

IRMO.JP

Using app

2 days

5 / 5 Share

Nov. 3, 2025

Great shopify app for auction/bidding.

Store

openbox.ca

Using app

About 1 month

5 / 5 Share

Oct. 28, 2025

Always fantastic and fast customer service. Solid auction app, simple to use.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Incredible. Helped me diagnose my issues, used custom videos to explain and ensured I was up and running!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

The customer support was very quick and efficient when I faced an issue.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Awesome app. Very versatile and works great. Superb support

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

We just testing the app and something went wrong (on our side) so we contacted support and get reply just in minutes. Hope they do it all the time like today. We will test the app and update this review after we really see how it works (at the moment easy to use (pls. consider add info boxes to explain some things). At the moment looks cool. Nice dashboard, smoths loading (some other apps has this problem). Lets see! We really hope this app is good for us. Thanks, Sam!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Great help. Fixed my issue fast and conveniently. Thanks!

Using app

About 24 hours

Total reviews

1

Average rating

5.0