Auction Today
Run Auctions on Shopify with Auction Today – Boost Sales!
Rating
4.8
feedback
226
chart
#1,759
All reviews
Rating Breakdown
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March 24, 2025
Auction Today is an amazing platform! Their customer support is top-notch—quick, helpful, and super friendly. The site itself is packed with great features that make buying and selling smooth and easy. Highly recommend! Sam, Kets and Mack were all helpful
March 13, 2025
The documentation is limited but the chat support has been able to fill in the gaps.
March 5, 2025
The set up for each item is strightforward. My issues was not understanding how to sync everything. Sam was extremly helpful and solved my issues within mins.
Feb. 23, 2025
I am still in the early stages of using the app but when I ran into a technical issue. Sam from live chat walked me through it and helped immensely. I have a lot of faith in using this app going forward!
Feb. 20, 2025
I did a live chat with Tansy and she helped me figure out how to use the app to best suit our needs. She was very responsive and knowledgable. Thank you Tansy!
Feb. 16, 2025
Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.
Thank you for your review. We appreciate you reaching out to our support team for assistance with customizing your auction, which you needed to start within 30 minutes. Despite the tight timeline, our support and tech teams did their best to accommodate your request. We're truly sorry to hear that your experience did not meet expectations. We take your feedback seriously and will thoroughly review the situation to ensure we improve our support moving forward. Your satisfaction is important to us, and we appreciate the opportunity to learn and enhance our service.
Feb. 3, 2025
Does what is has to do, some issues with the widget showing up, but support was quick to help and fix it.
Jan. 30, 2025
Looks like this is going to be a great app. Makes running auctions on my website so much easier than what I had been doing. I had some issues setting up the first auction but Tansy did a super job helping me get things right!
Jan. 21, 2025
This app was easy to install. I had several questions for the developer and Sam respond immediately. Customer service has been wonderful. I would definitely recommend this app! Very happy.
Jan. 16, 2025
Absolutely an excellent app! We receive quick responses to all our questions, and custom developments tailored to our needs are implemented rapidly. Most importantly, it features an easy-to-use interface with a simple design and great potential for further improvement. Keep up the great work!
Jan. 14, 2025
Sam was a great help, I had some trouble using the app and he sorted it out for me in a very quick manner!
Dec. 23, 2024
Sam did an incredible job helping me fixing my issue. Not only that, he even fixed problems i havent had on my list yet (for example remove the sticky add to cart for the product auction page Product). Amazing job!