All reviews

Rating Breakdown

  • 5
    93% (179 ratings)
  • 4
    3% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2024

I just uploaded my first auction and it has been pretty easy to use so far! The customer service was extremely helpful in helping me understand the way it all works! My auction is to go live tomorrow!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

a little tough to get setup but sam from support has been very helpful on getting it straight for me

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 16, 2024

Took the time to adjust all settings and setup an auction and it just never added the auction to the listing despite activating the app on the theme. Chat was unresponsive. Waste of time.

Using app

About 2 hours

Total reviews

2

Average rating

1.0

Developer Reply

Hello, our sincere apologies for the experience you had. We pride ourselves in the customer service we provide to our merchants. Unfortunately the time when you reached out to support team, our team member where not able to reply back promptly; and by the time we replied back you had uninstalled the app. Kindly give us one more opportunity to help you. We promise to do our best for you.

4 / 5 Share

Nov. 12, 2024

CS is helpful

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 12, 2024

Amazing app, great service. Does everything it's supposed to and more.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Auction Today is working great! strong recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

This app was very easy to install and setup and the Customer Service far exceeds anything we have experienced on the App Store. Sam in particular was super helpful in getting some very tricky code to implement.

Store

Enkay

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Very helpful and knowledgeable and took the time to explain everything to me

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Very Patient Customer Service ... I am not tech savvy .. I was trying out a few different auction apps and somehow got myself in a mess .. was ready to give up and tried to delete only to make a bigger mess .. Then the Help Arrived. I was frustrated and rude and did not deserve the Awesome Help they Provide! Figured out what I did wrong and showed me how to do it correctly .. 100% Recommend !! Now I Can Easily Create Auctions !! Just What I Needed !! Thank You !!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

very friendly and helpful service, definitely recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Quick response time and clear instruction

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Very easy to use. Im looking forward to buliding this up and see what happens. Sam was very helpful in getting me started! Thank you!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

I was pretty intimidated by setting up an auction but their support team and chat is AWESOME! Highly recommend.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I switched over from a different auction app and I am glad I made the switch. Extremely helpful

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Fantastic app with a lot of features to customize your auction. Great customer support, very friendly and speedy!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

The app offers the best auction functionality out there from what I have seen so far. Evenly important, the customer service support is great. They are unbelievably fast with their response. They are flexible and open to discuss and adapt to solutions that suite your business case within what is technically reasonable. Great app, great support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Auction Today is a very good app to use with my Shopify store and tech support responded fast and solved the problem when I ran into problems. Shakil was my tech support agent and helped me out big time. I definitely recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

the service and support is great! fast and professional! this app is nice! we recommend it to you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

The team at Auction Today have gone up and beyond to help us go live with our new shop. With an almost 24/7 support they have been very patient with all our questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 27, 2024

We were excited to use this app because of the reviews. Customer support is non-existent. Seems not to work with Shopify 2.0. Looking at other apps.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. Our support team helped you promptly, so that the auction widget is shown on your product with Shopify theme 2.0. We will be happy to help you further with any queries you might have to customise the Auction widget further. Please allow us an opportunity to help you again.