All reviews

Rating Breakdown

  • 5
    93% (180 ratings)
  • 4
    3% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 11, 2024

We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 6, 2024

I've set up my first auction and all going well so far. Shakil was very helpful with installing it into my theme.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

great experience fast support agent

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Guided me perfectly on the issue I was solving

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2024

Super fast and easy setup with a very clean interface. I had one question before making our first auction live. Shakil got us setup and going in minutes, great experience so far!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

Our store recently moved over to a 2.0 Theme and we needed a new auction app for a once-a-year event. We are using the Advanced plan ($15/month). This app was perfect for our needs, easy to set up in an afternoon and customizable with our brand colors. I had a quick question with set-up and the person I talked to in the customer service chat was fast, thorough, and super friendly. I would definitely recommend this app.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

super helpful, always responds to questions, very direct, easy to use

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

I am extremely satisfied with the Shopify Auctions App. The support, in particular, is outstanding. They respond very quickly and are highly competent. They have been able to assist me promptly and efficiently with every question and issue I've had. I highly recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 30, 2024

Was all good an well with great customer service, until the auction ended! The auction countdown starts to count UP once it reaches zero unless you refresh the page. You cannot send a single invoice to customers who have wo multiple items, and half of the billing emails didn't work and I had to resend them manually. I had one customer win 14 items, only to discover that he then had to pay for EACH one INDIVIDUALLY. The auto time re-offer/cancellation on items not paid failed also. Overall I wont be using this app again I had nothing but complaints from customers which has now but them off our future auctions and subsequently cost us sales.

Store

Gaita

Using app

10 days

Total reviews

6

Average rating

1.0

Developer Reply

We apologies for the experience your customers had to face when they won multiple items. We have taken your feedback onboard and are actively working to improve this functionality where our app will allow you to send a single invoice with multiple winning items to your customers. We sincerely hope, you will give us an opportunity to serve you again.

5 / 5 Share

May 16, 2024

Prompt support.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2024

Amazing App Use it everyday Customer support is also amazing

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

good service good support app

Store

Windgoo

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Atendimento rápido, eficiencia

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2024

Encountered a challenge while setting up the app on the website (Our Issue not apps). The support team swiftly resolved the issue within 15 minutes of our request. Grateful for the diligent efforts of the support team in ensuring smooth functionality of their app. Definitely planning to recommend Auctions Today to others.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

fantastic customer support thanks so much

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Shakil provided me with exceptional support. I haven't had better support in any system. Fast and perfect. Excellent application. Recommendation.

Store

My Store

Using app

4 days

5 / 5 Share

April 16, 2024

Customer service made the installation a piece of cake! I recommend! looking forward to use this app : )

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

The app is great and the customer support is outstanding. So helpful - thanks!!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

super fast, amazing support

Using app

5 months

Total reviews

1

Average rating

5.0