Auction Today
Turn your shop into Auction site
Rating
4.9
feedback
267
chart
#1,834
All reviews
Review RSS Feed
May 22, 2025
I faced several issues while setting up the app, but I reached out to the support team and Tancy did a great job assisting me. She even resolved some problems that required coding work. Her support was extremely helpful. Thank you, Tancy and team!
May 22, 2025
Big thanks to Tansy for her incredible support with the app customization! She’s not only amazing at what she does but also incredibly patient throughout the process. Her attention to detail and willingness to go the extra mile made everything smooth and stress-free. Truly appreciate her help!
May 12, 2025
Amazing App and Sam from Customer support is great, extremely fast attention
May 8, 2025
I am new to the app so this is actually to rate Sam for the amazing customer service he provided today helping me get it set up on our website. The chat was excellent and he was able to help with all my concerns within minutes.
May 8, 2025
App is running well. Customer support was easy to access and very prompt. Would recommend
May 6, 2025
So far it works as intended and was easy to set up. Support was very quick to respond and answered all my questions :)
April 29, 2025
Mack was super helpful, knowledgeable and courteous when I reached out for assistance with the app today. He resolved my issue in no time. Thanks
April 8, 2025
April 7, 2025
This app works great and the support is A+++!! For each problem they have a solution and they will fix it very fast. I'm very happy with this app! Thank you!
March 2, 2026
This app has completely transformed my business and the customer service is absolutely incredible. Five stars!
March 24, 2025
Auction Today is an amazing platform! Their customer support is top-notch—quick, helpful, and super friendly. The site itself is packed with great features that make buying and selling smooth and easy. Highly recommend! Sam, Kets and Mack were all helpful
March 13, 2025
The documentation is limited but the chat support has been able to fill in the gaps.
March 5, 2025
The set up for each item is strightforward. My issues was not understanding how to sync everything. Sam was extremly helpful and solved my issues within mins.
Feb. 20, 2025
I did a live chat with Tansy and she helped me figure out how to use the app to best suit our needs. She was very responsive and knowledgable. Thank you Tansy!
Feb. 16, 2025
Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.
Thank you for your review. We appreciate you reaching out to our support team for assistance with customizing your auction, which you needed to start within 30 minutes. Despite the tight timeline, our support and tech teams did their best to accommodate your request. We're truly sorry to hear that your experience did not meet expectations. We take your feedback seriously and will thoroughly review the situation to ensure we improve our support moving forward. Your satisfaction is important to us, and we appreciate the opportunity to learn and enhance our service.