All reviews

Rating Breakdown

  • 5
    92% (99 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 100% (108)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2023

Fantastic app, works seamlessly for past several years we have been using it. Any issues it may experience has been dealt by a extremely competent and transparent support team. Which is rare among Shopify App developers. Highly recommended.

Store

Keoji

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Awesome app, we find it very easy to use and it saves so much time! We have just installed it for our second store and couldn't be happier. They have amazing customer service and help you at every step. If you use both eParcel and Mypost business accounts you can use them both within the app. Thank you and keep up the good work!

Using app

Over 1 year

Total reviews

9

Average rating

4.4

5 / 5 Share

Feb. 23, 2023

I've been using this app for over a year now with with our ecommerce shop and never had any issues, this app makes shipping simple easy and fast. I did just recently have a glitch with it and contacted customer support. I received a response within 10 mins and I can honestly say that the agent, Laura, was extremely helpful and did everything to assist me and we managed to resolve the issue quickly. Would highly recommend ! :)

Store

Sundaze

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

A very straight forward well balanced, easy to use application, and must for anyone that plans to link their store with Australia Post. Every time I reached out for assistance from their customer service team, I was given very fast and incredibly helpful replies, the team member in question whom I spoke with was very friendly and understanding, and willing to help me solve any issue I have come across thus far. I absolutely recommend this app :)

Store

SUNTONE

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

The support team are SO helpful, they email back to me really fast, and implements improvements / tweaks ASAP. For $10/month this is a REALLY good app!! Every app always has room for improvements and feature suggestions, but they're happy to work on it!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 8, 2022

Super practical and hassle free App to manage shipping rates and import orders and customers' details to print out easily all the shipping labels needed. We have been using Addition app for the last 2 years and it has always been working smoothly. Outstanding Technical support and responsive and fast customer service. They can make a real difference if you need a specific customisation. I can only say positive words about these guys. 100% recommended.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2022

Work very well, support is there when I've needed it, the integration to my shop has allowed for fast accurate freight pricing live on my store front which means I am not loosing money from outdated estimates.

Using app

6 months

Total reviews

22

Average rating

4.9

5 / 5 Share

March 28, 2022

This app is really good. Thank you Addition, now we have time to watch Jeopardy at 4pm SBS channel, its re-runs but still ok. Although, I wish Takeshi's castle would come back. Ah... miss watching people get slammed by rubber balls. Thank you Addition app.

Using app

Over 1 year

Total reviews

10

Average rating

4.1

5 / 5 Share

March 16, 2022

App works great and integrates all our shipping rates directly from Australia post. Great customer support too!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

This is the best app. The support is amazing and I cannot recommend it enough. I finished with eparcel as sick of the over charging each month this is so much better

Store

SNAXX

Using app

About 2 months

Total reviews

8

Average rating

4.0

5 / 5 Share

Oct. 29, 2021

Addition has been a life saver in streamlining the customer checkout, and order fulfillment process. Many apps out there have super overwhelming interfaces, and many areas to click through, whereas this app takes all the parts you really need, and puts it into one super easy to navigate workflow. The customer service provided here is also second to none... quick and responsive, and able to overcome problems with ease! They helped me with the setup process and I can't give enough credit to how helpful they were the whole way through. There are still some features yet to come which will certainly help with organising things from the users side such as profiles and import/exporting tables, as for now it's pretty straightforward (which isn't necessarily a bad thing) so that will be very appreciated and basically make this a no-brainer app for anyone wanting to implement shopify and Australia Post. Keep up the great work guys.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Addition is the best app available! We can process 100 orders in less than 15 minutes, customer service is beyond fantastic and you don't get price gouged on this essential extension. Would give more stars if I could.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Addition has saved me sooooo much time processing orders. It's easy to connect it to my Shopify store . Once I was up and running I was amazed at the time it is saved me everyday processing orders. It's given me more time to do extra things in my day. The few times I did need help , Addition support jumped right in and helped me. Their customer support was great and nothing was a problem. Addition is easy to use and has all of the essentials you need.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

The app has massively saved us time, money, and general frustration with Australia Post. Their customer service is the best I've experienced, with helpful responses within a couple hours, and any app feature requests I've made have been implemented to a quality degree. Highly helpful staff and an effective app makes for an enjoyable experience.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

THIS APP ROCKS!!!! Very helpful programmers and support staff easy to use... saves me hours and hours of time!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

FANTASTIC customer support (the dev normally responds within a few hours). It sounds like Aus Post make it hard to play ball if you're not an eParcel user, but for small businesses like us, this is a lifesaver for speeding up our fulfilment. THANK YOU!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

This is the best Aus Post app on offer right now. For the price, it's packed with features and just makes our fulfillment process SO much easier. You can tell that Addition really take on board their customer's feedback and is committed to making the app as useful as possible. Nice to see that it's priced so affordably, considering some offer similar apps for 10x the price tag. Just be aware, there are so many advantages to this app, more than what's in the app desciption so don't hesitate to give it a go.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

We are delighted with the capabilities and the flexibility of this app. It compliments our business model perfectly. Even when we got a little confused their support was exceptional. Not only did they respond within minutes, they helped us slipstream the process even further. An incredibly sharp operation!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

This app was by far the best solution for our business. We wanted to display accurate rates at checkout by integrating with the StarTrack API and this app did just that. We had a slightly more unique use-case and the Addition Support team was unbelievable! We even had a Zoom session discussing how we could make this app work for us. Highly recommend!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

This App is amazing! The support is even better. Seamless creation of shipments, labels and manifests. The automation feature which automatically creates shipments is a gamechanger and has saved me so much time. Any time I need support help I receive instant responses (even on Sundays!) and no request is too hard to solve. Highly recommend!

Using app

7 months

Total reviews

10

Average rating

5.0