All reviews

Rating Breakdown

  • 5
    95% (163 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

Aug. 25, 2021

This is the best Aus Post app on offer right now. For the price, it's packed with features and just makes our fulfillment process SO much easier. You can tell that Addition really take on board their customer's feedback and is committed to making the app as useful as possible. Nice to see that it's priced so affordably, considering some offer similar apps for 10x the price tag. Just be aware, there are so many advantages to this app, more than what's in the app desciption so don't hesitate to give it a go.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

The recent updates are amazing! I had some trouble integrating it for my new website as there was a step I missed that wasn't previously there. I filled out a form to be contacted and I was contacted within 5 mins! The issue was fixed straight away and the owner was super helpful and genuinely a nice person with some humour!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 16, 2021

We are delighted with the capabilities and the flexibility of this app. It compliments our business model perfectly. Even when we got a little confused their support was exceptional. Not only did they respond within minutes, they helped us slipstream the process even further. An incredibly sharp operation!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

This app was by far the best solution for our business. We wanted to display accurate rates at checkout by integrating with the StarTrack API and this app did just that. We had a slightly more unique use-case and the Addition Support team was unbelievable! We even had a Zoom session discussing how we could make this app work for us. Highly recommend!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

This App is amazing! The support is even better. Seamless creation of shipments, labels and manifests. The automation feature which automatically creates shipments is a gamechanger and has saved me so much time. Any time I need support help I receive instant responses (even on Sundays!) and no request is too hard to solve. Highly recommend!

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Thank you to the Addition support team! Not only is Addition the best Australia Post app to integrate with Shopify, but the customer support is outstanding. I lodged an inquiry and within a few minutes received a call. And then the Addition guys talked me though the entire set up process, including setting up weights and packages, how to print labels and fulfil orders. I couldn’t have gotten my Shopify store up and running without the Addition Team. The Addition app and the Addition support team deserve more than five stars - and they should be gold ones too :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

The costumer service was beyond exceptional. Addition support took the time to guide me through some issues in a video call :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2021

This app has been a miracle sorting out our rather complicated shipping setup. Many rules that we have to have in place due to laws around sending plants within Australia we causing problems within Shopify's default shipping setup. Addition support has helped me every step of the way, has gotten back to me within a very timely manner, and helped to explain things in an easy-to-understand way. Can not recommend this app more if you are looking for help with your shipping and fulfillment problems!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

OK - this app has just changed my world..! It is literally saving our business hours in fulfilment, and removing the room for error that was there with a lot of our previously manual processes. Onboarding and support very customised and super helpful. 100% recommend

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2021

Brilliant App, makes your business move at speed and scale. The team at addition were fantastic at on-boarding and their ability to understand how to simplify was first class! Highly recommend

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

SAVE TIME AND MONEY! I had tried to install 5 apps to my online store. This one by far is the easiest to install (5min exactly), activate and integrate. It is a complete package as it also includes real time shipping rates. Thank you for developing a logical, practical and user friendly app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

Where do we even begin? Let's just start with we won't be able to have a successful launch without the help of the Addition team. We're running a Hobby Store, which means we're dealing with various packages of different dimensions and weights. The Addition team's been helping us through the entire process - from setting up the weights, to making sure the packages are all fine. Very very fast support with a great sense of humor - if they can put up with us being technologically cursed, I'm sure they can help solve your problems too. Let the stars and other reviews speak for themselves - highly recommend this app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2021

Brilliant App for Shopify - Auspost Business. Simple to use. Cuts down time entering information to Auspost even with an import App. Highly Recommend!!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2021

I had a problem due to information not being entered correctly by me. After contacting Addition, The support team emailed me back and was straight into fixing the problem. This has saved me so much time and taken the guess work out. Highly recommend this app. Customer service is exceptional. Thank you so much

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2021

Just started using this app for my store and its perfect for what I need. Customer service from the Addition Support was amazing! I would highly suggest! Thanks Team Addition Regards Team Elevate Power

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Highly recommend!!!!!!!! Wow what can i say this app support is amazing, from start to end, it has been joyful to work with support, we hit a few issues and sorted them pretty quickly wow. This app is great anyone who is moving from woocommerce you should try this. finally our site is up and running. thank you and many blessings

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2021

I really struggled with my shipping due to some things needing to be posted as letters. Shopify really doesn't allow for that. The support I got from Addition support was second to none in switching over to letter postage and adding up postage for multiple items. They responded to my support query very quickly and even rang me on a Saturday to make sure they completely understood my requirements. Brilliant and highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

I was absolutely mind boggled with shipping, after reading reviews and trying it myself, I couldn't be happier with the result, and even the ongoing support with labelling etc is very prompt, thank you Addition.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

The Addition team was super helpful in setting up my Australia Post rates. I have quite a complicated shipping profile and the Addition team was always there to help. Very quick to answer and to fix any glitches, if any. Nothing too hard! Very professional ! Great Aussie team ! I would highly recommend their app to anyone wanting to have calculated Australia Post rates on their shopify store !

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

This is a great app to use - I'm so glad I came across it after months of using many different apps that cost a lot more and were not as efficient as this app! It was easy to set up my account preferences, integration with Australia Post and package sizes by following the installation/user guides. It took me about 20 minutes to set up. It's very user-friendly and what's even better is the flat-rate cost per month (no additional charges per label!). Addition Support were super quick to respond when I asked for help. I definitely recommend this app!

Using app

12 months

Total reviews

2

Average rating

3.0