AMP Australia Post Shipping

Amazing cutsomer service. Simple to use and very intuitive app. Would highly recommend to anyone looking to simplify and save time on the shipping process. Thank you so much!

Great app, easy to set up and use. I needed something added, it was done under 5 minutes. Best support ever!

Very useful app! looking forward to having the option to remove express post at the product level as we can't ship everything by air due to the nature of the product, but helpful in every other way and support is spectacular, always a very quick response (within minutes)

I'm super happy with this app and the support received from Addition. We had a few complicated requirements and the team was able to quickly and effortless implement them all. I would recommend this app to anyone looking to integrate their Australia Post eParcel rates into Shopify. A++

This app has saved me so much time and hassle and best of all the service from Addition Support team has been so incredibly amazing!!! They walked me through every step and made sure I understood exactly how to use it. Could not recommend this app more!!

Download this app right now!! Live rates straight from your Eparcel account and label printing all in one, this app has already saved so much time and money plus the Addition Support team have been absolutely incredible throughout the whole set up process. Could not be happier with this app, do yourself and your Shopify store a favour and add this app!

This is a fabulous app! It is easy to install and use. The customer support is always prompt and effective at delivering a solution.

I launched yesterday and fulfilled 12 orders with the app, it was so easy, straightforward, and user friendly. And the support from addition team is excellent. No matter what time or day, instant support, exactly what I needed on launch day!!

I've just recently started using this App. Overall it was set out well, and the video tutorials for set out were extremely helpful. But what's impressed me most was the support and speed in which a response and solution was offered by Addition support once i emailed with an issue. I had a small issue with Shipping cost conversions from US dollars to Australian. Emailed support line thinking it might take 24 hours to get a response, but within 5 mins I had an answer and the problem solved... As a small business owner i am grateful for that! Zann thank you!

Addition support provides instant and amazing support. Great app and definitely worth the price. Highly recommend it.

If I could rate this app a 6 out of 5 I would! Addition support provides the best support and setting up assistance we have had so far with any app installed on Shopify. Highly recommend this app to anyone.

Great customer service, I had few questions about setting and the team walked me through step-by-step

As of 17th March 2026, their support is non-existent. I have tried to contact them over the last 3 weeks and received one automated reply. Revised review to 3 stars. Surely you have better Customer Service than this??!! UPDATE March 2026 Support has dropped off considerably since handing over to new owners. Two of latest tickets have remained unanswered and their "Live Chat" is never live. Still waiting for a reply 10 days after I found an issue with the overseas regions that is preventing customers from purchasing. UPDATE - 1 week later Still no reply from support. It appears that they don't reply to any support tickets now. Review revised to 4 stars. If left another week without a reply, I'll revise the review down again. UPDATE - 2 May. More issues. I have received an email from Sam assuring me that everything is being resolved and was apologetic. That was 2nd & 4th April. No contact since then even though I have followed up multiple time. Really bad back end support. Also note that Shopify has flagged the APP as needing an update by the developer and may not work properly. ORIGINAL REVIEW: The support I have received even before I've started using the app has been nothing short of amazing. Support has been very accessible and provided a run through of the in's and out's of the app to ensure everything was running smoothly. Additional support for when I had an international shipping issue that was of my doing. I highly recommend.

Fantastic app, as a new business owner, this is one less thing I have to worry about. Brilliant customer support from Addition support, he goes above and beyond every time!

The customer service that I receive from this app is out of this world, i cant even belive it. Every problem i had i got walked thru, in my case over the phone. Did my first bulk order and went perfectly. if there were more stars on this rating i would give more highly recomend

Bloody good app. If you're using Aus Post to ship domestic or international then this is the perfect solution. It will save you a lot of time and pain. If anything doesnt work, use the support function to send a message. I raised two support tickets as I got stuck and received a response back within minutes. Great app 10/10

BEST. APP. EVER. Does exactly what I need quickly and easily. It was super easy to setup and now creating labels and fulfilling orders takes a quarter of the time it used to. Don't think I could live without it now!

Very fast and responsive customer support - THANK YOU - I am often nervous when taking on a new app. The shortfalls about identifying road only items would be a great feature that we are still looking at, and thank you for taking on board that suggestion. Otherwise, does as it should, and I am very happy with it.

Great customer support. It's cut down my order prep time considerably, and made it much easier/ quicker. As someone who is very busy, and does not enjoy fiddly details, at the best of times, this app has been a godsend. I currently have a very small but growing online shop. And as someone who is "doing everything" in a growing business, this app has been a great investment in the conserving of my time - helps cut out some of the workload. I highly recommend.

Great App, does what I need it to and their customer service is awesome! They actually helped me out with something unrelated to their app because I contacted them thinking it was their area. It wasn't but they still helped me out. Awesome!