Australia Post Shipping by AMP

March 23, 2021

I'm a MyPost Business customer and trialled this app after using the MyPost Business Chrome plugin for the past year. I will be returning to the plugin. I think this app has a lot of great functionality but it wasn't right for me at this time. Although this app saved me time in some areas - e.g. auto payment and the ability to fulfil all orders with one button - other steps took more time - e.g. needing to create and name a shipment + manifest + lodgement, which are steps I don't have with the plugin. (If you're using eParcel or multiple postal carriers, you might already be familiar with this type of workflow so it wouldn't be a drama, but I only use Australia Post's MyPost Business at the moment and prefer to keep it simple.) There were some tasks that would probably take about the same time with either method but would have required additional setup time from me to get working properly, such as setting up my particular pricing rules and working out total packaging weights for non-standard boxes (it's easier to input total weight of a non-standard package with the plugin). I've already invested a heap of time in my current method (with an Airtable spreadsheet and formulas for MPB pricing), so this app is not worth the cost for me at this time, but I would recommend it to other shop owners who aren't willing or able to go down the spreadsheet DIY route and need to get shipping now. I'm giving it four stars here because it wasn't right for me but I think it's a good app and the customer service was exceptional - I got a personal phone call from the support team to talk me through a problem I was having. The trial is a good way to determine if it will work for you. If my order volume increases dramatically this year, I will consider re-installing the app.

March 18, 2021

So helpful, great communication re any questions in the set up of this App Also offered to talk me through the set up and all functions of shipping labels

March 17, 2021

Amazing cutsomer service. Simple to use and very intuitive app. Would highly recommend to anyone looking to simplify and save time on the shipping process. Thank you so much!

March 3, 2021

Great app, easy to set up and use. I needed something added, it was done under 5 minutes. Best support ever!

Feb. 25, 2021

Very useful app! looking forward to having the option to remove express post at the product level as we can't ship everything by air due to the nature of the product, but helpful in every other way and support is spectacular, always a very quick response (within minutes)

Feb. 18, 2021

I'm super happy with this app and the support received from Addition. We had a few complicated requirements and the team was able to quickly and effortless implement them all. I would recommend this app to anyone looking to integrate their Australia Post eParcel rates into Shopify. A++

Feb. 10, 2021

This app is amazing for setting up shipping, no more copying and pasting! The setup was so easy and the support from Zaan has been incredible. The best support I've seen for any app! Definitely give this app a try, you won't regret it :)

Feb. 4, 2021

This app has saved me so much time and hassle and best of all the service from Addition Support team has been so incredibly amazing!!! They walked me through every step and made sure I understood exactly how to use it. Could not recommend this app more!!

Jan. 25, 2022

Download this app right now!! Live rates straight from your Eparcel account and label printing all in one, this app has already saved so much time and money plus the Addition Support team have been absolutely incredible throughout the whole set up process. Could not be happier with this app, do yourself and your Shopify store a favour and add this app!

Nov. 10, 2020

This is a fabulous app! It is easy to install and use. The customer support is always prompt and effective at delivering a solution.

Oct. 17, 2020

I launched yesterday and fulfilled 12 orders with the app, it was so easy, straightforward, and user friendly. And the support from addition team is excellent. No matter what time or day, instant support, exactly what I needed on launch day!!

Aug. 17, 2020

I've just recently started using this App. Overall it was set out well, and the video tutorials for set out were extremely helpful. But what's impressed me most was the support and speed in which a response and solution was offered by Addition support once i emailed with an issue. I had a small issue with Shipping cost conversions from US dollars to Australian. Emailed support line thinking it might take 24 hours to get a response, but within 5 mins I had an answer and the problem solved... As a small business owner i am grateful for that! Zann thank you!

July 24, 2020

Adding different shippings to my shopify stores is super easy! I am happy to have installed this app.

July 15, 2020

Addition support provides instant and amazing support. Great app and definitely worth the price. Highly recommend it.

July 13, 2020

There were a few bumps to iron out due to lack of knowledge. Addition support is AMAZING, incredibly patient, super efficient with responding and very helpful. Thanks so much Addition support.

Jan. 25, 2022

I have had Addition help me twice now to add different shipping to my website. Both times he has been very helpful, patient and professional. I would definitely recommend him and give him 5 ***** as it is very difficult to find good service these days.

July 10, 2020

A great app! Addition support is the best, he's helped me so much getting my shipping working. Even gave me a phone call to help explain some things to me. Brilliant! Recommend this to anyone wanting their shipping to work more effectively in their shop.

July 3, 2020

If I could rate this app a 6 out of 5 I would! Addition support provides the best support and setting up assistance we have had so far with any app installed on Shopify. Highly recommend this app to anyone.

July 2, 2020

Best ever experience with an app I have ever had, Addition support jumped on a call with me using Google hangouts to show me the full app via screen share something no other app company has ever done! Was surprisingly a really fantastic app and was so simple to use you can't ask much more than that to be personally shown a live call walkthrough. Can't recommend this app highly enough would be the #1 app experience I have ever had on Shopify

July 1, 2020

Great customer service, I had few questions about setting and the team walked me through step-by-step