AMP: Australia Post Shipping

July 2, 2020

Best ever experience with an app I have ever had, Addition support jumped on a call with me using Google hangouts to show me the full app via screen share something no other app company has ever done! Was surprisingly a really fantastic app and was so simple to use you can't ask much more than that to be personally shown a live call walkthrough. Can't recommend this app highly enough would be the #1 app experience I have ever had on Shopify

July 1, 2020

Great customer service, I had few questions about setting and the team walked me through step-by-step

June 25, 2020

Fantastic app, as a new business owner, this is one less thing I have to worry about. Brilliant customer support from Addition support, he goes above and beyond every time!

June 9, 2020

The customer service that I receive from this app is out of this world, i cant even belive it. Every problem i had i got walked thru, in my case over the phone. Did my first bulk order and went perfectly. if there were more stars on this rating i would give more highly recomend

May 23, 2020

Bloody good app. If you're using Aus Post to ship domestic or international then this is the perfect solution. It will save you a lot of time and pain. If anything doesnt work, use the support function to send a message. I raised two support tickets as I got stuck and received a response back within minutes. Great app 10/10

May 20, 2020

BEST. APP. EVER. Does exactly what I need quickly and easily. It was super easy to setup and now creating labels and fulfilling orders takes a quarter of the time it used to. Don't think I could live without it now!

April 1, 2020

Very fast and responsive customer support - THANK YOU - I am often nervous when taking on a new app. The shortfalls about identifying road only items would be a great feature that we are still looking at, and thank you for taking on board that suggestion. Otherwise, does as it should, and I am very happy with it.

March 30, 2020

Great customer support. It's cut down my order prep time considerably, and made it much easier/ quicker. As someone who is very busy, and does not enjoy fiddly details, at the best of times, this app has been a godsend. I currently have a very small but growing online shop. And as someone who is "doing everything" in a growing business, this app has been a great investment in the conserving of my time - helps cut out some of the workload. I highly recommend.

Jan. 28, 2020

Great App, does what I need it to and their customer service is awesome! They actually helped me out with something unrelated to their app because I contacted them thinking it was their area. It wasn't but they still helped me out. Awesome!

Nov. 29, 2019

These guys are great to work with. Super fast response to a rating glitch including a phone call within a few minutes of me logging an issue. Outstanding communication, issue resolved sameday. The promptness and communication these guys gave me was second to none, really wow:) Thank you so much to Australia Post and the Addition team.

Oct. 23, 2019

As a new small business I can't recommend this app enough. It covers everything I need. Calculated shipping, Dimensional weight & csv export into my post business. No need for any other app. Great value for money and the best support I have ever had from any of the apps I've used so far. Keep up the amazing work Zann.

Oct. 7, 2019

This app is amazing. The support from Addition support is fantastic, he is so easy to talk to and so efficient. I have never had an issue that he couldn't fix. This app does everything for my business, it calculates all the shipping prices for my customers and even applies my Aus Post Discount automatically. It's seamless, and so easy to operate. It's worth every cent. Thank you Addition support for being SO reliable and for helping me so much.

Aug. 22, 2019

Trying to set up shipping on Shopify was driving me crazy, so I decided to give Australia Post Shipping a try and installed the app on a 7 Day Free Trial. I had some queries regarding set up and so submitted a request on the Addition Help Centre. Within 10 minutes I'd received a phone call - the best customer service I've ever experience!

July 10, 2019

The team from Addition provided detailed and fast support for this Shopify App. I recall reading all the positive reviews on this App so we were looking forward to a positive experience as shipping in an ecommerce store can be a headache. Well we had just a few questions, or maybe a lot of questions and they were very patient and answered every one. All is working well and even after a few months, they continue to offer the same good support at no additional charge. This app is highly recommended.

April 14, 2020

Addition support (ap support) is very helpful and highly committed to sort out any problems a quickly as possible,

Jan. 25, 2022

Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.

May 15, 2019

This is a great add on to our store and the support offered by Addition is fantastic. Would definitely recommend.

April 29, 2019

This is the best app I've ever used. Addition support provides outstanding customer service & advice. If you need support and lodge a support request, you'll get a response and phone call within minutes. Thank you so much.

Feb. 6, 2022

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

April 4, 2019

I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential. Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.