All reviews

Rating Breakdown

  • 5
    95% (161 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

March 16, 2022

App works great and integrates all our shipping rates directly from Australia post. Great customer support too!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

The "must have" app for any Australian ecommerce business seeking to integrate with AusPost. There simply is no rival. Get it, learn how to use it, and enjoy.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

This is the best app. The support is amazing and I cannot recommend it enough. I finished with eparcel as sick of the over charging each month this is so much better

Store

SNAXX

Using app

12 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 29, 2021

Addition has been a life saver in streamlining the customer checkout, and order fulfillment process. Many apps out there have super overwhelming interfaces, and many areas to click through, whereas this app takes all the parts you really need, and puts it into one super easy to navigate workflow. The customer service provided here is also second to none... quick and responsive, and able to overcome problems with ease! They helped me with the setup process and I can't give enough credit to how helpful they were the whole way through. There are still some features yet to come which will certainly help with organising things from the users side such as profiles and import/exporting tables, as for now it's pretty straightforward (which isn't necessarily a bad thing) so that will be very appreciated and basically make this a no-brainer app for anyone wanting to implement shopify and Australia Post. Keep up the great work guys.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Addition is the best app available! We can process 100 orders in less than 15 minutes, customer service is beyond fantastic and you don't get price gouged on this essential extension. Would give more stars if I could.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

Fantastic app to simplify shipping! Compared to other shipping apps, this one is easy to navigate and use. I have used for well over a year now (and sent 1000's of parcels using it) and have never had any issues or troubles using it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Addition Support are super nice, easy to deal with, this app is brilliant, does the hard work for you, you wont regret it!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Addition has saved me sooooo much time processing orders. It's easy to connect it to my Shopify store . Once I was up and running I was amazed at the time it is saved me everyday processing orders. It's given me more time to do extra things in my day. The few times I did need help , Addition support jumped right in and helped me. Their customer support was great and nothing was a problem. Addition is easy to use and has all of the essentials you need.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

The app has massively saved us time, money, and general frustration with Australia Post. Their customer service is the best I've experienced, with helpful responses within a couple hours, and any app feature requests I've made have been implemented to a quality degree. Highly helpful staff and an effective app makes for an enjoyable experience.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

THIS APP ROCKS!!!! Very helpful programmers and support staff easy to use... saves me hours and hours of time!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

FANTASTIC customer support (the dev normally responds within a few hours). It sounds like Aus Post make it hard to play ball if you're not an eParcel user, but for small businesses like us, this is a lifesaver for speeding up our fulfilment. THANK YOU!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

I really love this app. I had some difficulty setting it up just because I'm not that great with computers but the help staff was incredibly helpful and replied right away. The app is easy to use once you read the instructions and super useful for my business selling prints of my paintings. Thanks for the help and the great app! Totally worth the monthly fee.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

This is the best Aus Post app on offer right now. For the price, it's packed with features and just makes our fulfillment process SO much easier. You can tell that Addition really take on board their customer's feedback and is committed to making the app as useful as possible. Nice to see that it's priced so affordably, considering some offer similar apps for 10x the price tag. Just be aware, there are so many advantages to this app, more than what's in the app desciption so don't hesitate to give it a go.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

The recent updates are amazing! I had some trouble integrating it for my new website as there was a step I missed that wasn't previously there. I filled out a form to be contacted and I was contacted within 5 mins! The issue was fixed straight away and the owner was super helpful and genuinely a nice person with some humour!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 16, 2021

We are delighted with the capabilities and the flexibility of this app. It compliments our business model perfectly. Even when we got a little confused their support was exceptional. Not only did they respond within minutes, they helped us slipstream the process even further. An incredibly sharp operation!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

This app was by far the best solution for our business. We wanted to display accurate rates at checkout by integrating with the StarTrack API and this app did just that. We had a slightly more unique use-case and the Addition Support team was unbelievable! We even had a Zoom session discussing how we could make this app work for us. Highly recommend!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

This App is amazing! The support is even better. Seamless creation of shipments, labels and manifests. The automation feature which automatically creates shipments is a gamechanger and has saved me so much time. Any time I need support help I receive instant responses (even on Sundays!) and no request is too hard to solve. Highly recommend!

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Thank you to the Addition support team! Not only is Addition the best Australia Post app to integrate with Shopify, but the customer support is outstanding. I lodged an inquiry and within a few minutes received a call. And then the Addition guys talked me though the entire set up process, including setting up weights and packages, how to print labels and fulfil orders. I couldn’t have gotten my Shopify store up and running without the Addition Team. The Addition app and the Addition support team deserve more than five stars - and they should be gold ones too :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

The costumer service was beyond exceptional. Addition support took the time to guide me through some issues in a video call :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2021

This app has been a miracle sorting out our rather complicated shipping setup. Many rules that we have to have in place due to laws around sending plants within Australia we causing problems within Shopify's default shipping setup. Addition support has helped me every step of the way, has gotten back to me within a very timely manner, and helped to explain things in an easy-to-understand way. Can not recommend this app more if you are looking for help with your shipping and fulfillment problems!

Using app

10 days

Total reviews

1

Average rating

5.0