All reviews

Rating Breakdown

  • 5
    95% (163 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

May 15, 2019

This is a great add on to our store and the support offered by Addition is fantastic. Would definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2019

Really great app! Integrated really easy. The Addition team are great and got back to me almost immediately even though they were away in America. No problems at all and I can now ship internationally without hassle. Highly recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2019

This is the best app I've ever used. Addition support provides outstanding customer service & advice. If you need support and lodge a support request, you'll get a response and phone call within minutes. Thank you so much.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2019

Really great support and the app works as described. I spoke with Addition support, he was excellent at running through and customising the app for us.

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 6, 2022

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2019

I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential. Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 3, 2019

We send bulk amounts of parcels out every month, This app has saved us time and time is money. Its a no brainer to get this app. And app support is one of the best we have come across.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

This app is essential for any online Australian business. The support from Addition is fantastic and they are quick to respond with any queries and the app is awesome. Saves me so much time now.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, we are very pleased to hear that the app is saving you time.

5 / 5 Share

March 24, 2019

Hands down the best support and app out there. This is a must have shipping app and honestly the best one out there. Addition support is always there to offer support and will sort out any issues you have. Nothing is too big or too small for him and the response rate is super fast. I would give him more then 5 stars if I could.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

This App has solved a huge problem for me with recovering the higher freight costs on some products where suppliers are using Australia Post. Had a slight issue with setting up free shipping options as well but Support responded almost immediately and fixed it within a few minutes. Can't ask for more. Great App! Great Support!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

Great app and great customer service and support. Really recommend. Any size of business can use it. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

This is an amazingly fantastic app. And the tech support is even better. I wish all apps were like this. I cannot recommend highly enough. Tech support didn't give up even after very difficult issues that we gave them. They persevered and won in the end. 100/100. Also there are many extra features coming up. We can't wait to see them. They will make life a lot easier for us.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2019

All Aussie shops NEED this app! So happy I found it. It does exactly what I needed for auto shipping calculations. Absolutely AMAZING customer support! Completely personalised and very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

In addition to the app performing perfectly, the customer service is speedy, personal, and extremely helpful. 6/5 stars!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2018

Good app, simple to use. Does what it says on the box. Now I'm typing more words because apparently a few simple words of praise are insufficient. weird

Using app

Over 1 year

Total reviews

18

Average rating

4.7

5 / 5 Share

April 21, 2019

Keep Track GPS Best app, for accurate shipping costs for Australia post, we use for customers which need shipping overseas. Good online customer service. Even when he was on a family holiday overseas. Addition support is very knowledgeable at solving any issues.

Using app

Over 1 year

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 3, 2018

I can say that support is one of the best. They will call you back if needed. Worth every cent. Thanks for such a great product DetailingShed.com.au

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 27, 2018

I tried this app, however was recommend by Addition support to use the Postcode Shipping Extension as it allowed me to personalise my shipping requirements.

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 2, 2018

The developer is super helpful and quick in solving any query. I would recommend them for any Shopify store in Australia.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

While we offer flat-rate shipping within Australia with Australia Post (regardless of what a customer orders) this app is perfect for our international customers allowing them to get the most accurate shipping rate for delivery to their neck of the woods! Saves us a lot of time and we don't need to manage multiple shipping zones for a bunch of different countries. Highly recommended and easy to manage through the existing Shipping settings in Shopify.

Using app

5 months

Total reviews

7

Average rating

5.0