ADU: Automatic Discounts
ADG - Automatic Discount & Upsells for Shopify
Rating
4.3
feedback
283
chart
#2,862
All reviews
Rating Breakdown
Review RSS Feed
Nov. 16, 2018
Very expensive app for Shopify Plus users, with no trial. $99/month on top of all the other fees, and who knows if it works or suits the customers needs? That said, there is little to no support. The Bold discount app however calls you and helps you to see if their app will work, it didn't for us, but the customer service was incredible. Automatic Discount - not worth it.
Thank you for the feedback. I'm sorry for the poor support. We indeed don't have any phone support, as our team is small and mostly only developers. About the 7-day trial, it starts after you select a paid subscription, not before.
Nov. 26, 2021
[Updated Nov 2021] Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018] Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.
Thanks for the feedback. Sorry for the delay of response. About the max limit on discount codes. (i.e. customer gets 50% off up to a max of $100), that's currently not possible, but we're working on it to launch that feature inside our Carter app, in early Summer 2019.
Oct. 31, 2018
it simply does not work. we've paid for both premium and for advanced rules add on but discounts don't apply. support did not help us sort this out and we're now giving it another shot addressing them in trying to sort the issue.
Thanks for the feedback.
Oct. 4, 2018
This app used to have some functionality to it. Last time I used it the free version has everything paywalled forcing you to upgrade to premium in order to use even the basic rules. Don't waste your time with this app.
Hi, thanks for the feedback. The free part of the app is the discount links feature. We've made it clearer using badges to visually show what you can/cannot access with the free plan. The discount rules (basic or advanced) are part of the paid subscription, indeed.
Sept. 3, 2018
Awesome app. Makes it easy for us to link our promotions directly to our ads.
Sept. 1, 2018
I was charged for this app during the trial period. The amount was minimal but it left a bad taste in my mouth.
Hi, this $0.01 activation charge is gone now. Thanks for the feedback, that helps us improve.
July 17, 2018
couldnt give zero star. Why would I use your app if the free options are already in shopify discount page? and I have to pay a monthly subscription + ADD ONE???? seriously the whole point of your app is the add one otherwise its useless. Unless you make your premium subscription with everything included you wont go that far.
Thanks for the feedback. Thanks for the review. Shopify has indeed a discount links feature and automatic discount for Buy X get Y discounts. The main difference is the number of discount rules (applying discounts automatically, based on what's in the cart) that you can do with our app, and the fact that you can offer multiple tiers of discounts. We do charge one-time fees for 2 of our features: an add-on feature to display the discount and savings in the cart AND another feature to get more advanced cart rules (eg. based on collections, customer tags, past orders and more).
July 17, 2018
An application has very nice and useful features if you want to check how it looks like visit website www.escapewatches.com
April 6, 2018
This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.
Thanks for the reviews. We closed the Slack team (some blog feed you refer to). You were right, it wasn't working. We have a ticketing platform now.
March 19, 2018
AMAZING APP - AMAZING SUPPORT Not only does the app work REALLY good and simple, also there was someone on our sites 24/7! They even changed the app according to our recommendation. Realy great service. I can only recommend it.
March 7, 2018
Awesome app in my opinion. We've run tens of thousands in sales with it. Everything from automatic discounts to pre filled carts with discounts already applied. It solves many problems in some very clever ways without having to learn rocket science. Great support as well with direct access to the devs if you join their slack channel.
Feb. 15, 2018
Dosnt work had customer left the cart because this app did not work :( so i uninstalled
Thanks for the review and sorry for the inconveniences.
Jan. 31, 2018
Uninstalled. It solved the basic problem (gift with purchase) but I was so disgusted that I'm expected to pay a $50 fee to "unlock" the ability to tell anybody about it... that's with the premium account too. Lame.
Thank you for the review. We do charge a $49.99 one-time fee to unlock the Free Gifts feature, mainly to pay our team, servers, support and fund the development of new features. Our goals are actually similar: empower Shopify store owners to make more sales.
Dec. 20, 2017
Not working. We have tried to use this app to limit a discount coupon to 50% off 2 of the same item. I believe we have it set up correctly, but it is not limiting the discount as it should. If someone orders 2 they get a discount. If they order 4 they get the same discount. We only want to apply the 50% off to 2 items. The next two items should not be discounted. They are all the same item. Disappointed.
Thanks for the review. I believe this can be achieved using the discount type "Buy X get Y" from Shopify discounts. And you can use our app to automate its application.
Dec. 18, 2017
Excellent app. I use this on www.skincarebysuzie.com. I use it as a 3 tier discount , What would make this perfect for my needs if it had a Motivator built in, i.e. Conqrats you have a discount of $5 Spend $30 more to receive a 10% count etc for each level
Nov. 27, 2017
I don't understand what this app does that the default Shopify discounts app doesn't already do? I can get a shareable link with the discount applied already I'm willing to change my rating if presented compelling evidence
Thanks for the review. This discount links feature is indeed really similar to Shopify's shareable discount links. And that's why this part of the app is free. The main difference is the discount rules (applying discounts automatically, based on what's in the cart) as well as the add-on features like a way to display the discount & savings in the cart, to show a Congrats popup when a rule is met and a discount is applied, the prefilled carts with a discount attached to them and so on.
Nov. 14, 2017
Wow! These guys are great! Bogdan took lots of time to explain how things work to help me figure out exactly what my client's need. (which was not simple) Thanks so much!