ADU: Automatic Discounts
ADG - Automatic Discount & Upsells for Shopify
Rating
4.5
feedback
198
chart
#3,495
All reviews
Review RSS Feed
March 26, 2024
We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you
Hi there LoveGoodFats-CA and team! We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us! If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!
March 26, 2024
Their Add to Cart is not woking it has been 11 days. I have been trying to get it fixed. They keep saying it is fixed. or giving me different ways to do this. or Outright saying it is fixed. when It is Not. If it works It works. If not don't think support will Help you. They are the Most Exceptionally Bad People. https://www.awesomescreenshot.com/image/47028957?key=f60425303a32b43fa4f64dbceff86733
Leather Apron team, I am so sorry to hear about your experience. I am the CEO (Serge Kassardjian) of the company (staytuned) that owns this app. I am so sorry to hear about your experience. I have our customer service team all over this and going to make sure its fixed and you have a great experience. You can reach out directly to me if you have any [email protected].
March 21, 2024
work very well, and customer service in good
Hey there Tiendas Anthony's and team! We are thrilled to hear your feedback! Can you tell us more about your experience? Do you have any suggestions that we can improve to make our app better? I hope to hear from you soon! Regards, Sharky Team Supervisor - Automatic Discounts & Upsells
March 15, 2024
Great customer service and easy to use
Hi Inside Living Hong Kong and team! I'm glad that our support team was able to help you out! Thank you so much for taking the time to leave feedback for them, this will surely make their day! Please let us know if there's anything else we can help you with!
Feb. 20, 2024
Good & cooperative support,
Thank you for your wonderful feedback ZunGoor team! We're glad that our support team was able to help you out. If you need help with anything else, please let us know. You know where to reach us!
Jan. 28, 2024
Thank you for the 5-star review MaChii Tea and team! Your support for our app is highly appreciated. Please let us know if there's anything else we can help you with!
Jan. 25, 2024
I'm absolutely blown away by the exceptional customer service I received from Zachery from the company recently. Not only did he respond to my query within minutes (seriously, minutes!), but he also went above and beyond to provide a clear and easy-to-follow video guide that helped me fix my issue in no time. Thanks for the topnotch service and product!
Store
My Store
Using app
4 days
Hi team! This is one of the best reviews I've seen so far! Thank you so much for your feedback on our app and Zach's service, we appreciate it. Please reach out if there's anything else you might need assistance with!
Jan. 8, 2024
Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!
Hi Plumbing Overstock and Team! It's an honor to be able to help you out! Our team had a great time providing you with the assistance that you need. Please feel free to reach out if you need help with anything else!
Dec. 28, 2023
Excellent
Thank you so much for your review MyKingdom and Team! We are honored to be a core part of your business! Should you ever need any help, you know where to find us!
Dec. 28, 2023
Trash app charges you for unrelated purchases. Lookout.
Hey there Sith Sabers and Team! Thank you for your updated review! We're glad that we were able to sort things out and we really appreciate your kind feedback. Please let us know if there is anything else we can help you with!
Nov. 23, 2023
A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted
Thank you for an amazing review, you completed our day! Our team's goal is to ensure that we provide the best customer experience possible, and we're happy to receive your kind feedback. Feel free to reach out anytime if anything else comes up. Cheers!
Nov. 23, 2023
With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!
Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs. Please let us know if there is anything else we can help you with!
Nov. 20, 2023
Very hard to work with
Thanks for taking the time to let us know about your frustration. I know our support team is currently working with you to try and figure out exactly which part of the app you're struggling with. Please know that this is a top priority for us - I'll be overseeing the case personally. Hannes Bez | Director of Customer Experience
Nov. 13, 2023
Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!
Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback. Our help doesn't end here, if you need anything else please let us know!
Nov. 7, 2023
Thank you for taking the time to leave us a 5-star review! We are thrilled to know that you are happy with our app. Please feel free to reach out to us if you need help with anything! Cheers!
Oct. 19, 2023
The app works really well, and the support team is amazing.
Thanks so much for the kind words! Please reach out to us again any time you need our help.
Oct. 3, 2023
There customer service was great, following us through all the way to a resolution. Thank you very helping.
Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help! Please let us know if there is anything else we can do to improve your experience with us. Cheers!
Sept. 27, 2023
App is working good, just needed some time to get that the external name of the prmotion need to be changed in the shop and has to be connected in the app. After 2 hours the connection was there and the promotion could be used again. Perfect help and support. Within minutes I received personalized help from customer support.
Thank you for the fantastic review! We're very happy to hear our team was able to help you out. Please let us know if there is anything else we can do to make your support experience better! Cheers!
June 21, 2025
I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart. I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product. In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest. In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended. Martin
This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day! Please let us know if you need help with anything else. Cheers!
Sept. 4, 2023
Shopify limits automatic discounts to 25 items which is very limiting. That is why I choose ADG . And I like the Success Fee plan on ADG . ADG onboarding expert Ron Mitre was very helpful.
Thank you for making Ron's day with this amazing review! We are glad to hear that you're happy with our app. We will continue to work hard to ensure we meet your store's needs. Please let us know if you need help with anything else!