ADU: Automatic Discounts for Shopify

ADU: Automatic Discounts

Create discounts and include free gifts with purchase
Rating
4.4
Feedback
174
Reviews
Chart
#3,331
Shopify

All reviews

5 / 5 Share
Feb. 20, 2024

Good & cooperative support,

Store Using app Total reviews Average rating
ZunGoor About 4 hours 8 5.0
Developer Reply

Thank you for your wonderful feedback ZunGoor team! We're glad that our support team was able to help you out. If you need help with anything else, please let us know. You know where to reach us!

5 / 5 Share
Jan. 28, 2024

Store Using app Total reviews Average rating
MaChii Tea Over 1 year 2 5.0
Developer Reply

Thank you for the 5-star review MaChii Tea and team! Your support for our app is highly appreciated. Please let us know if there's anything else we can help you with!

5 / 5 Share
Jan. 25, 2024

I'm absolutely blown away by the exceptional customer service I received from Zachery from the company recently. Not only did he respond to my query within minutes (seriously, minutes!), but he also went above and beyond to provide a clear and easy-to-follow video guide that helped me fix my issue in no time. Thanks for the topnotch service and product!

Store Using app Total reviews Average rating
My Store 4 days
Developer Reply

Hi team! This is one of the best reviews I've seen so far! Thank you so much for your feedback on our app and Zach's service, we appreciate it. Please reach out if there's anything else you might need assistance with!

5 / 5 Share
Jan. 8, 2024

Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!

Store Using app Total reviews Average rating
Plumbing Overstock Over 3 years 8 5.0
Developer Reply

Hi Plumbing Overstock and Team! It's an honor to be able to help you out! Our team had a great time providing you with the assistance that you need. Please feel free to reach out if you need help with anything else!

5 / 5 Share
Dec. 28, 2023

Trash app charges you for unrelated purchases. Lookout.

Store Using app Total reviews Average rating
Sith Sabers 4 months 3 5.0
Developer Reply

Hey there Sith Sabers and Team! Thank you for your updated review! We're glad that we were able to sort things out and we really appreciate your kind feedback. Please let us know if there is anything else we can help you with!

5 / 5 Share
Nov. 23, 2023

A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted

Store Using app Total reviews Average rating
Milk On Tap About 5 hours 1 5.0
Developer Reply

Thank you for an amazing review, you completed our day! Our team's goal is to ensure that we provide the best customer experience possible, and we're happy to receive your kind feedback. Feel free to reach out anytime if anything else comes up. Cheers!

5 / 5 Share
Nov. 23, 2023

With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!

Store Using app Total reviews Average rating
Dr. Amie Hornaman 2 days 3 5.0
Developer Reply

Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs. Please let us know if there is anything else we can help you with!

1 / 5 Share
Nov. 20, 2023

Very hard to work with

Store Using app Total reviews Average rating
Uma Oils Almost 2 years 4 4.0
Developer Reply

Thanks for taking the time to let us know about your frustration. I know our support team is currently working with you to try and figure out exactly which part of the app you're struggling with. Please know that this is a top priority for us - I'll be overseeing the case personally. Hannes Bez | Director of Customer Experience

5 / 5 Share
Nov. 13, 2023

Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!

Store Using app Total reviews Average rating
Red1RC 2 days 4 5.0
Developer Reply

Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback. Our help doesn't end here, if you need anything else please let us know!

5 / 5 Share
Oct. 19, 2023

The app works really well, and the support team is amazing.

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for the kind words! Please reach out to us again any time you need our help.

4 / 5 Share
Oct. 3, 2023

There customer service was great, following us through all the way to a resolution. Thank you very helping.

Store Using app Total reviews Average rating
Deer Park Wine & Spirits About 2 years 2 4.5
Developer Reply

Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help! Please let us know if there is anything else we can do to improve your experience with us. Cheers!

4 / 5 Share
Sept. 27, 2023

App is working good, just needed some time to get that the external name of the prmotion need to be changed in the shop and has to be connected in the app. After 2 hours the connection was there and the promotion could be used again. Perfect help and support. Within minutes I received personalized help from customer support.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the fantastic review! We're very happy to hear our team was able to help you out. Please let us know if there is anything else we can do to make your support experience better! Cheers!

5 / 5 Share
June 21, 2025

I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart. I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product. In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest. In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended. Martin

Store Using app Total reviews Average rating
Martin Sean About 2 years 3 5.0
Developer Reply

This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day! Please let us know if you need help with anything else. Cheers!

5 / 5 Share
Aug. 23, 2023

Hello, I had problems creating a specific discount offer in my online shop. I got acquainted with the ADG app through a recommendation, and I got help from the ADG support team very quickly. My problem was solved in a short time. ADG support team is amiable and helpful. I can only recommend it. Best regards Soheila K From Sankt Augustin Germany

Store Using app Total reviews Average rating
narsico.de 1 day 2 5.0
Developer Reply

Hey there Soheila! It's so good to hear from you! Thanks for making our day with such an amazing review, we really appreciate it. Please let us know if you need help with anything else. Cheers!

5 / 5 Share
July 11, 2023

Amazing app with amazing team, they are available anytime you want. they have different styles and colors to chose from.

Store Using app Total reviews Average rating
PrimeTouch 12 days 5 5.0
Developer Reply

Thanks for the honest review Argin! We're very happy that our team was able to provide you with the assistance that you need. If anything else comes up, please let us know, our team will be glad to help you out!

5 / 5 Share
May 29, 2023

seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.

Store Using app Total reviews Average rating
Developer Reply

Ron had an amazing time assisting you, and your feedback definitely made his day! Thank you for your kind review. If there is anything else you might need assistance with, you know where to reach us!

5 / 5 Share
May 1, 2023

Extremely helpful customer service. The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need

Store Using app Total reviews Average rating
RMU About 1 year 5 5.0
Developer Reply

Thanks for this honest review! Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list. Please feel free to touch base if there's anything else you may need help with!

5 / 5 Share
April 12, 2023

So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.

Store Using app Total reviews Average rating
Southland Organics 4 days 9 5.0
Developer Reply

Glad to hear that you're having a great time with our app! RG is one of our best and we love hearing stories like this showing his dedication. Thank you for an amazing review, you completed our day! Feel free to reach out anytime if anything else comes up. Cheers!

2 / 5 Share
April 12, 2023

The app works and looks pretty good but the pricing model makes no sense. 2.9% of my sales for the app like this is outrageous. 0.6% is a lot, but acceptable I guess??? 0,6% on top of $45 every month is ridiculous. This is not a type of promotion I am running all the time in my shop. I am not willing to pay a pretty high flat fee of $45 for the app I am going to use only from time to time. You want to charge your client 45 dollars no matter what. You don't care if I use the app or not. Then, you expect me to split my profit with you on top of it, when I actually make a promotion and generate sales with the app (I already paid for). Now you care if I made sales with it. I finished the promotion on my store and I would like to disable the app for now, but I can't. Should I just run the promotion all the time? Should I pay you $45 for nothing? Should I pay you $45 for 10 days of using the app and then give you part of my profit too, uninstall the app and then install it again and configure everything from the start again???? I just can't wrap my head around this whole concept. How people agree to this is beyond me. I wish I could work with you, but it just doesn't make sense.

Store Using app Total reviews Average rating
Słodki Bufet 15 days 7 4.1
Developer Reply

Thank you for this review! We totally understand the frustration here and have reached out to you through e-mail to discuss alternative options. Just so you know for the future, when you're not running any sales, you have the option to switch to our free plan, allowing you to test the waters without incurring the $49/month base fee. The best part is, you don't even need to uninstall the app. However, in the event that you do uninstall it, rest assured that all your promotions and settings will be saved. Once you reinstall the app, you'll find everything just as you left it, eliminating any worries about losing your progress or starting over. We hope this can be a workable solution for you, and look forward to discussing over email!

4 / 5 Share
March 25, 2023

We use the app to apply discounts to product variants which is not possible natively in Shopify. The app works fine and the support is very helpful. Just the pricing might lead to us implementing the functionality by ourselves.

Store Using app Total reviews Average rating
hedwig-bollhagen 6 days 3 4.7
Developer Reply

Thank you for the feedback! We had a great time helping you out! Please let us know if you need help with anything else, we're here whenever you need us. One of our top specialists, Myam, also reached out to you through e-mail to discuss any issues you may have with our pricing. Your satisfaction is our number 1 priority! We look forward to hearing from you!

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