AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
6,381
chart
#2,589
All reviews
Rating Breakdown
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Oct. 17, 2024
Acabo de empezar con aftership pero me han resuelto una duda muy rapido.
Thank you so much for sharing your valuable feedback! We're glad to hear that your question was resolved quickly. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at [email protected]. We’ll do our best to ensure your experience with us becomes 5-star worthy! Best regards, Team AfterShip
Oct. 14, 2024
free branding removable within 1 min of opening app. cant speak to after that
Oct. 2, 2024
They have the best customer support I have ever experienced. Really kind and helpful assitance.
Sept. 27, 2024
Excellent customer service with Jai! He was prompt and professional. I immediately got the upgrade to Flow Editor that I needed without any hiccups! Seamless integration of the new feature and able to use immediately! Thanks Jai & Aftership!
Sept. 26, 2024
AfterShip customer service was very knowledgeable and helpful. Aseem Nawa was great to work with.
Sept. 25, 2024
Pooja was very helpful and professional in helping migrating my account over to new flow feature.
Sept. 23, 2024
I wish some features like the spin to win option were available on the free plans but other than that I love that their customer service is quick to respond. They have great features for newbies like myself.
Thank you so much for sharing your valuable feedback! We're thrilled to hear that you love our features and found our customer service responsive. We appreciate your suggestion about including features like the spin-to-win option in the free plan. While some advanced features are part of our paid plans to support continuous improvement, we're always open to suggestions and keen to understand our users' needs. If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at [email protected]. We’ll do our best to ensure your experience with us becomes 5-star worthy! Best regards, Team AfterShip
Sept. 19, 2024
Sept. 10, 2024
Thank you for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Sept. 4, 2024
Pawsome Email & SMS Marketing! AfterShip Email & SMS made keeping in touch with our pet-loving customers a breeze! Easy Setup: We were up and running in no time—super user-friendly! Customer Love: Our customers now get real-time updates on their orders, promos, and more. SMS? Total game-changer! Results: Boosted engagement and happy tail wags all around. Highly recommend!
Sept. 4, 2024
Aug. 29, 2024
This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you. We certainly are looking forward to earning back your trust back in our platform with our support. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip