AfterShip Email Marketing,SMS
Email & SMS automation tools that convert more customers
Rating
4.8
feedback
2,013
chart
#5,419
All reviews
Review RSS Feed
March 7, 2024
Customer service was excellent. I still have not made my decision as to purchase
March 5, 2024
Karan was super helpful with my questions and quickly looked into my concerns. Highly reccomend!
March 5, 2024
Customer service was top tier. Answered all my questions and walked me through each step needed to solve my issue.
Thank you so much for taking the time to share your valuable feedback. Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
March 4, 2024
J Sadhan Roshan was very helpful, and he guided me through the process step by step so that i can understand. Thank You for all your support.
March 4, 2024
It was great help I appreciate
Using app
Over 2 years
Total reviews
2
Average rating
5.0
Feb. 29, 2024
Application intuitif et facile à installer. Correspond à ce que je recherchais. Je recommande
Feb. 28, 2024
Feb. 25, 2024
Extrem nice and quick support. Jai Kumar helped me for at least one hour with the full process of my Email campaign setup becaus I needed a special Newsletter Pop-up without coupons which was very hard to setup. So helpful and nice!
Feb. 20, 2024
Great experience, customer support was fast and fixed the issue with ease. Highly recommend!
Feb. 20, 2024
I find it somewhat confusing to use and integrate into Shopify and CRM.
Thanks for your valuable feedback. Please accept my apology for the experience of difficulties in using and integrating into Shopify and CRM. We are eager to know how we can make your experience a 5-star one. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected]. We are available 24/7. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team Aftership
Feb. 19, 2024
Total fiasco from the start, tried it for three months and had more issues with this app than any other thing I have used in the past 9 years.. Do not recommend, in the slightest.
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. I regret to inform you that your account has been suspended due to a high number of bounced contacts. Unfortunately, these malicious activities have forced us to make the difficult decision to suspend our services to your store. We have already credited the refund to your account. Regarding this, one of our support team members sent you an email for better clarification. We are looking forward to hearing from you over the email. We sincerely regret any inconvenience caused during the three months you used our app. We are open to any suggestions. We will try our best to provide you with the best experience. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
Feb. 19, 2024
Great super fast service! I chat and they immediately responded and handled my request!