AfterShip Product Reviews
All reviews
Absolutely horrible. It sent thousands of emails to every single customer we have ever had over the past six years asking for reviews of products they never even purchased. This was AFTER I had tried deleting the app and had even emailed them asking how to remove the app with no response. They finally got back to me days later with a super involved way to delete the subscription and then organization and then finally the account. They also didn't have a way to send any type of email saying "Sorry!" to the thousands of customers they sent erroneous emails to. This app it a NIGHTMARE!
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Nitish Team Automizely
Thank you Ali. You were so patient with me and walked me through the process. Can't thank you enough.
GREAT CUSTOMER SUPPORT , EASY TO COMMUNICATE AND SOLVED ANY PROBLEMS ,thanks Hope it will bring great results
Excellent support from the staff and very quickly fixed my queries. Will carry on using the service :-)
Great app, I use a lot of automizely apps and they are all great. Great customer service especially, someone is always available to help and guide you thru any issues or questions. I would highly recommend it for everyone
Best review app. Really easy to use. The customer service is awesome and super fast. Thank you Ankush.
Customer Service is quick and they are readily available to answer all of your questions. I would highly recommend using this app. You will not be disappointed.
Great Service, and helped out with all my need to solve my problem. the was a weight on my shoulder.
I love this! A little bump in the beginning, but awesome & fast customer service helped me and I am on my way......Love the chat feature. Made my life easier. I was chatting at 9:15pm!!!!! Exceptional!!!!
The function of this app is exactly what I need. The support team responded quickly. Great! I would recommend it to others.
I contacted support to sort an issue with review imports and displaying on my site. The agent Ravi was very helpful in sorting my issues and removing their branding. So fare great customer service
Thanks for your valuable feedback. We are glad to know that one of our colleagues was able to resolve your issue. I will surely pass on the feedback to you. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one. Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account. Regards, Rupam Team Automizely Reviews
It’s hard to imagine that this free APP is as powerful as the paid ones, you are worth a try, trust me.
Amazing, so easy to use. The support team are very helpful and quick to respond. Cant wait to receive my first review :)
Easy to use and boosts sales. Support is very helpful too. I highly recommend downloading the app. It's nice seeing real reviews with images.
Simple and easy to use. The best part is the customer service. They're super helpful and responsive.
It is an easy app to use and set up the reviews in just a few clicks. Highly recommend displaying reviews on the website. And the assistance chat is more than helpful! Priyanka was really fast in helping me to add rating to my products
Installed this app to look at function and it sent off to all my customers without me even turning option on be carefull before you install. Contacted support and they told it was a complicated issue to resolve so no don't install if you want to review it as it doesn't apply to your rule if you turn off option to not send emails for review to customers it does anyway
Thanks for your valuable feedback. Please accept my sincere apology for the experience you had. Our development team was checking on the issue. The review emails were enabled on your account first and later were disabled due to which it continuously sends emails for the older scheduled orders between the disablement timeframe. Once you disable the review email feature, it does not send any emails for the new orders. We always take feedback from our customers and try developing the Application according to their requirements. Do let us know if you have any other feedback for us. You can always reach out to us at [email protected]. Regards, Mudit Kumar Team Automizely Reviews
Amazing customer support! Easy to use. I would definitely recommend this to everyone! Keep it up!!!!
Great app, do the job. The best thing about it is the customer support - answerd very fast, bery kind and helpfull. Hope for some upgrades such as the option to edit some of the imported reviews (for example choose the photos), design the template and even choose reviews of 3-stars (needed in some cases). Overall - great app!
Great customer service. Responsive team. They are trying to help me with fixing some code issues, not tech savvy at all. This was easy.
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