All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

May 13, 2024

Je suis tombé sur Lydia, qui a su régler tous mes problèmes très rapidement. Très réactive et efficace.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Just setup the Avada Email Marketing tool for my website. The team was super helpful and prompt to resolve all the queries I had. Even though i just started with the free plan but the support team was there to my help 24/7. I had to mention Hana and Tiana from support team who have championed the art of helping customer. Thank you so much guys. Hopefully I will be on a paid plan soon. :-)

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Thanks to Audrey for helping us out to approve our email!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

I was configuring the settings and editting templates and had some issues. I reached out to Avada and Nolan helped me very well. So Nolan thank you for your support and professionalism.

Store

NAZROM

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2024

Tiana helps me a lot. Good app I recommend it. Thanks

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2024

Hana helped me with everything, fast response time, she did the task also fast, just super nice service

Store

Celiqe

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Easy to use ,simple and i feel best app to be used for email marketing and their support team especially hanna ,she helped me a lot

Store

Duronic

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2024

Hana from the support team is an absolute Gem. She helped me instantly and within 15 minutes my problems were fixed. 100% would recommend this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

App is great. Really made the setting up of email campaigns a lot less complex. The customer service is EXCELLENT! I had a few challenges linking campaigns and pop ups to my store and everybody helped so much, even when agents switched over it was still seamless and resolved very quickly Lydia, Liz and Hana have all been amazing!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

servizio clienti attivissimo

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

I didn't use the app right now, I will test the sms and email automation systems. But the support team was perfect. Thanks to Hana!

Using app

23 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2024

Received good and fast help from Tiana. No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat. The features of this app look great! I still have to set everything up and do everything, but because of the help I have already received, I am sure that this will turn out well! I use almost all Avada apps because of their good service, so definitely recommended!

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

May 3, 2024

Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.

Using app

About 22 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

May 1, 2024

Really helpful

Store

Scillaz

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Esther was amazing helping me today. Easy program to work with.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Chatting with Hana was an absolute pleasure! Her friendly demeanor and patience made the experience delightful. She graciously addressed all my queries, ensuring I felt supported throughout. Hana's assistance was invaluable, and I'm grateful for her exceptional service!

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 1, 2024

It's my first time using Avada and was quite lost on some of the workflows. Hana advised me really well and resolved my issues very quickly. 10/10

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 29, 2024

Just wanted to give a big shoutout to Hana for her amazing help with a problem I had while using Avada. She responded quickly and solved the issue in no time. Thanks to her, everything's running smoothly. Great app, even better support!

Store

Veloxa

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 28, 2024

Liz from Avada team was so helpful to inform me with charges that i don't know. Also she activate my free 12,000 free emails. Thank you Liz.

Using app

5 months

Total reviews

6

Average rating

5.0