All reviews

Rating Breakdown

  • 5
    95% (1,786 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

April 20, 2024

I am very impressed with Hana from suport team . How she got involved in helping me with a not easy topic is amazing. I am very grateful to her because I was not so lucky before. Thank you and may everyone be as helpful as you are

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2024

The application is excellent and customer service is always available to resolve any doubts or problems.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2024

I would recommend this ad to just about anybody I’m in it. They were courteous kind, and help me with everything I needed and I really think him appreciate him very very very much. Thank you, John Robert Smith.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 1, 2024

日本のストアでも使いやすいかなと思います。 テクニカルイシューがありましたが、カスタマーサポートも丁寧で1日で解決してくれました。 サポートのLydiaさんからはいいアドバイスをもらえました。

Using app

About 23 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

March 31, 2024

Support is quick but the app does not work. I get a Forbidden error and have to wait for the tech team to look at it

Store

PoshPup

Using app

About 22 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

March 31, 2024

This app is very helpful for your business!! There's also a kind online consultant called "HANA" if you're not familiar with it She's very nice and kind to teach well! Thanks to her, I was able to solve a lot of the problems I had!

Store

STORE

Using app

3 months

Total reviews

24

Average rating

4.8

5 / 5 Share

March 30, 2024

Discovering the app and the ecommerce world. The app even in the free version allows me to do my work done so far. Esther from the support took her time to answers to all my questions with speed with exemple. I really appreciate the app so far.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

Fast returning and problem solving partnership. Our advisor was Esther and we had prompt replies and fast solutions from her.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2024

nice service and great liyda agent assistance

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Great Customer Support. Fast and responsive so far, especially Hana and Rosie, who helped me get started and fixe some bugs I had

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Sunny helped me out with some issues in setting things up. great help. 5/5

Store

Pikamon

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

Liz has been helping through my setup and it has been amazing. It is a fairly straight forward process but questions do come up. Liz had all the answers, right away. You can send your URL so the support team knows exactly what's going on. I wish other web companies had support like this. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

I struggled to get a campaign email done. Hana was amazing in assisting to find the root cause, acting as a steam less integration between me and the technical team. As a new user of Avada, it elevated my experience of the system to a next level and I would strongly recommend it to any of my colleagues.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Real - life people support, quick and solved in few minutes, thanks Esther

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

This is definitely the best app for email marketing, very easy to use, lots of tools, good price and amazing support, thank you Emily!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 25, 2024

I needed help with something and Hana answered all my questions and assisted me with what I need thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2024

Liz is very helpful support, i recommend her! <3

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2024

Audrey helped me a lot, thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2024

Audrey Has been been very responsive and communicate VERY Well, thank you!, Made things that was confusing easy to understand!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

Very good app. I want to thank Audrey from Avada Email marketing & SMS for explaining how to work with this application and helping me with the settings. really appreciate the help. Thank you so much

Using app

About 2 months

Total reviews

17

Average rating

5.0