All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2023

Abby, was very quick at resolving my issues. she actually logged in and guided me step by step, thank you. It will take a bit of time, but on first look, the app is really good at Email and SMS marketing. I will update my review in a few weeks time when ive really used it end to end.

Using app

About 17 hours

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Oustanding !! Great service too, "Hana" help me esay and fast with all my questions.

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Very good application, support responds quickly and helps resolve issues!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

I'm a newbe with Avada app and Shopify, but Jasmine has been very supportive and Gidoen helps me to adjust my forms. Answer super fast and accurate!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Fast and Professional support

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Hana really helped out a lot during the set up. App is easy to use and intuitive and if you need anything you can just text to the support chat, ussualy they respond within minutes already!

Store

BANDASY

Using app

14 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 11, 2023

I am really happy to use the app. Its very useful. We are building our business with avada thanks for always being helpful

Store

Juste

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

For a first timer, I looked for an easy interface and a good support. Abby was amazing and assisted with a perfect onboarding! Great App!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 10, 2023

Die Sendung der Newsletter würde zuerst blockiert. Ich müsste dann den Support kontaktieren und Liz hat mir sehr gut geholfen das Problem zu lösen.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 10, 2023

Spoke to Liz and she was so helpful and lovely. Best customer support for an App ever!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

The app has been pretty good. I had some issues with some parts of it but Hana was really thoughtful and helped me out with everything I was needing. She was very kind in the process as well; I would recommend this app.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 8, 2023

great app and wonderful support!! Sunny helped me verify my shop & they were so quick and kind! Highly recommend :)

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

;

Store

The Eon

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Lydia helps a lot!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

I worked with Esther and she was great thank you for all your help today

Using app

About 21 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Jasmine is really responsive to fix my issues using the app. I'm glad for the prompt response and appreciate all the help!

Store

Sukurai

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Hana was a pleasure to work with. She was very quick to respond and took care of all the edits I needed. She made my experience very worthwhile! Thank you Hana!!!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

It was my first time using this app, and it was easy to navigate, but what stood out for me was the exemplary customer service by Liz! She has helped me with everything. It is the first time I have had such help. I have found the perfect app for my email marketing. Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

thanks abby for helping me <3

Using app

12 months

Total reviews

9

Average rating

4.8

5 / 5 Share

April 13, 2024

Another great app by Avada. I've been using this app for a couple of months and have found their support very responsive. Both Hana and Audrey have helped me on a number of occasions. Started out with the free plan and have since moved over to pro. The price is very reasonable. So far so good!

Using app

8 months

Total reviews

6

Average rating

5.0