Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,875
chart
#2,570
All reviews
Rating Breakdown
Review RSS Feed
Nov. 24, 2023
I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs. Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction. I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.
Using app
About 16 hours
Total reviews
1
Average rating
5.0
Nov. 23, 2023
Customer service chat was quick to respond less than 10 minutes after installing the app and they were very helpful to all of my issues and questions.
Nov. 23, 2023
I would highly recommand this App as it is easy to set up and straight forward. It automatically identifies options you might miss out in order to help improve your shop as much as possible. In case of difficulties or problems or simply questions, the outstanding support (in my case Hana) did an absolute great job! Thank you for the great service!
Nov. 23, 2023
Amazing customer service, helps you resolve any issues you have quick. Hana was really friendly and easy to talk to. App has great customization too and is easy to use.
Nov. 22, 2023
Emily was a great help to resolving an issue I had with generating a form/pop up, and was very efficient
Nov. 22, 2023
Great customer service! Jasmine was very helpful and clear with her instructions.
Nov. 21, 2023
App seems to work great so far, great dashboard with lots of info. Hana was awesome with the few small problems that I encountered with set up of automations. Thanks Hana!
Nov. 21, 2023
best customer service with quick and helpful responses i lucky to speak to Wendy on two occasions, and by far she was very patient and guided me thru all the steps . The app it self is very easy to navigate as i have tried others and by no doubt this one i find the most action when coming to have my store run functionally
Nov. 21, 2023
Hana solved all of my problems in a matter of seconds!! The best of all. Avada is a very good app for my shop.
Nov. 21, 2023
Good APP and great customer service. Esther was really professional and patient. Thanks again for all the help!
Nov. 20, 2023
The app is complex and offers a lot of features. They offer good SMS rates and regarding support, Emily is always there to help. She is very professional and you can count on her with everything from setup to general questions
Nov. 19, 2023
Very nice app. Easy to use. Support is quick to give solutions. Thank you Esther for being so prompt.
Nov. 19, 2023
Emily has been helping me for quite some time.. Do have to thank her very much. she has been excellant for sure Thanks Emily
Nov. 18, 2023
Liz was GREAT! She stayed with me and answered all my questions and I had a LOT!