All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 7, 2023

Working with Jasmine was great! Very patient, helpful and friendly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

good customer support (emily)

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 6, 2023

If you have a question, they will help you quickly and professionally. Emily helped me quickly and very well

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Great app with many features. Special thanks to Jasmine who is a helpful staff and assisted me in a swift and effective manner!

Store

My Store

Using app

About 2 months

5 / 5 Share

Dec. 5, 2023

I had an outstanding experience with Hana's support! From the moment I reached out for assistance, Hana was incredibly helpful, and responsive, and went above and beyond to address my concerns. Not only did Hana provide a quick resolution to my issue, but they also demonstrated a deep understanding of the subject matter and were able to communicate complex information clearly and concisely. What truly stood out was Hana's dedication to ensuring my satisfaction. The level of professionalism and expertise displayed by Hana is truly commendable. I appreciate the excellent customer service and the effort put into making sure I had a positive experience. If you're looking for top-notch support, I highly recommend reaching out to Hana. Your support request will be in capable hands, and you can trust that Hana will provide a solution with efficiency and expertise. Thank you, Hana, for your outstanding support!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

We're just getting started, but I'm already loving it. User-friendly interface and responsive support team

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Great app and support team. Thanks!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Good app, I had few problems at the beggining with sending emails, but thanks to support the problems were solved!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 3, 2023

Great Customer Service ! Will Use The App Further and give it 5 stars when i have had some time with the App

Using app

About 1 hour

Total reviews

3

Average rating

3.0

5 / 5 Share

Dec. 3, 2023

Love the app and their customer support. They were available within 5 minutes and helped me with all my questions.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Great and super fast costumer service from Lydia and Toby. They fixed the minor issues I had and emails are rolling out faster than ever before.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

excellent help, patient and thorough thank you Jasmine

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

very satisfied with Jasmine's help, she solved my problem very quickly THX

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The app is amazing! The customer service is from another planet. They respond super quickly and the tech team does the job immediately. HIGHLY RECOMMEND! 5 STARS

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

super bien

Store

Adalima

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Eine super App von Avada. Die Anwendung ist super einfach und der Kunden Support ist sehr hilfsbereit und kompetent. Hana hat mich in allem super begleitet und sogar noch die Formen Größen der Pop Ups verbessert und eingerichtet. Mega. Vielen lieben Dank !

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Great customer support via chat box. Anthea was really helpful and fixed the integration issue quickly! Overall, the app works great and has a lot of pre-built automations which are great for new businesses. Highly recommend.

Store

Kagome

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Hanna helped me out fixing a issue! She made my day! in 10 minutes she fixed the problem!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Hi, this is my first day using Avada. But the customer service has been great so far. Agent Jasmine helped me and walked me through a portion of the onboarding process I had questions about. She was very helpful and nice and assisted me very quickly. I appreciated that! I give 5 stars for customer service so far. Thank you!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Very helpful team. good app. Recommend it.

Using app

About 3 hours

Total reviews

1

Average rating

5.0