Avada Email Marketing

July 12, 2023

The app is very intuitive and easy to use! Lydia in customer support was so kind in getting us up and running. I am excited to use the Avada platform for our store!

July 11, 2023

Hana, Done a great job. Her explaination is fine and very patient in handly customer. She helped me lot and worked together to sort out the problem, its amazing.Thank you so muchThanks

July 11, 2023

Great APP! very good support! Abby was amazing in the onboarding process, and sorted out the few setup issues we experienced. Can definitely recommend the app. best support I have experienced from a developer!

July 10, 2023

I just installed the app. The customer service person Hana was very nice and helpful. Once I learn a little more about it I can give a more detailed rating. Thank you.

July 10, 2023

User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support

July 7, 2023

helped us to fix a lot of issue and can send out a marketing email campaign automatically with their workflow feature. Liz was also super helpful that assisted us to fix our problems :D

May 20, 2025

AWFUL SERVICE BY AVADA TEAM , SYNC DID NOT WORK BACK TO SHOPIFY , HUNDREDS OF TEXT MESSAGES BACK AND FORTH AND ALL THIS TROUBLE GET BILLED FOR THEIR ERRORS USING THEIR EMAIILS TO TEST THE SYSTEM, THEN THEY WANT PROOF OF WHAT THEY BILLED ME - YET THEY KNOW EXACTLY WHAT THEY BILLED , RIDICULOUS - AWFUL SERVICE BY LIZ WHO EANTS PROOF WHEN THEY ALREADY KNOW DO NOT EXPECT THEIR APP TO WORK UNTI THEY GET ACCESS TO YOUR SITE FOR A WEEK AND THEN IT STILL DOES NOT WORK AND THEN THEY BILL YOU FOR THAT WEEK OF CRAPPY SERVICE.

July 6, 2023

Easy to use. Good service. Emily is super helpful and being so clear in guiding me on how to make it.

July 5, 2023

Had an issue with custom code and my sign up pop up. Hana was great and was able to fix my issue very quickly!

July 5, 2023

Liz as been very helpful and patient. we are switching to Avada from MC. Cheaper and much straight forward to use. :)

July 4, 2023

The customer support was very quick and helpful. Emily went above and beyond and noticed one thing I didn't. I appreciate her quick response and helpfulness!

July 4, 2023

Works like a charm. Had some minor issues when changing my website's theme but they are quick to respond on their live chat. Jasmine helped me out and the problem was fixed within a few minutes. Would definately recommend!

July 4, 2023

Some issues at the beginning but support helped within seconds and I am 100% lucky for now. 5 stars :-)

July 4, 2023

Esther was amazing solving an issue in my store that was not even related to AVADA app. Thank you for your quick and effective response.

July 2, 2023

great app and great support team (especially Juliana). I haven't used the app yet, but I think it will be great. Thanks, Juliana for your great help.

July 1, 2023

This is our second website using this app, it is great and most importantly it works on demand rather than having a monthly subscription, not to mention that the customer support is great and fast. Special thanks to Hana for verifying our store!

Feb. 12, 2024

Hana was such a great help. She was eager to help me and made my set up so much easier. Thanks Hana

June 29, 2023

Thank you Abby for the support! It seems to be the only SMS that works for Hong Kong region! I have tried others, only this works!

June 26, 2023

Juliana was great help thank you. Would reccomend customer service was very quick to respond to verify

June 25, 2023

Their service is insane i had a problem but thanks to their 24 hour support it was fixed in seconds thanks to Juliana and her help!