All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
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5 / 5 Share

Aug. 20, 2022

Great customer support. Amazing features & details provided on this app. Would highly recommend for marketing purposes

Store

Cutiefy

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Hana was super helpful as usual. Avada Chat service is superb, as is the app itself.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Thank you very much Liz, it helped me to solve a lot of problems in using it. I was about to give up on the app and she helped me get it to work properly, thanks a lot!

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 17, 2022

It's such a convenient app which I can do my CRM in one stop. as well as I wanna say thanks to Prakash, Jasmine and Hana from their team, for his fast response support. Highly recommend this app once again.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Excellent app. Incredible customer support. Highly recommend. Easy to use and send emails, sms and set up all kinds of automations.

Using app

22 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 11, 2022

Esther has helped me so much with setting up my email marketing and welcome pop up. There was an issue with my welcome pop up working with my website theme, but she was able to get the issue resolved quickly.

Using app

About 19 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 25, 2022

I was able to work with Emily to get started using this app. My biggest concern was being able to transfer and sync all of my data from Constant Contact to theirs and she was super helpful. This platform is very easy to use and the price is right. Most recently, I needed help segmenting my customers and Hana was speedy and very thorough in here responses via chat. She was a great help! I was able to work with Emily to get started using this app. My biggest concern was being able to transfer and sync all of my data from Constant Contact to theirs and she was super helpful. This platform is very easy to use and the price is right. Most recently, I needed help segmenting my customers and Hana was speedy and very thorough in here responses via chat. She was a great help!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Good. I Contacted the Chat and Hana, the customer service lady, was very quick and helpful. I liked the service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Using AVADA for my online store. Customer Service especially Esther always helpful. Thank you AVADA.

Using app

27 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Quick support. Solved an issue in minutes. the issue was pop up. Now it is showing perfect Thanks, Esther

Using app

About 1 hour

Total reviews

18

Average rating

5.0

5 / 5 Share

July 31, 2022

By far the most economical email marketing app I have used which has all the features compared to other email marketing apps. The support is also amazing, especially Esther and Prakash who helped me immediately with a few problems I had faced straight away. Highly recommended.

Store

Kef

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

July 28, 2022

I chose this app mainly because of price, as my business and store is new. However, I'm glad I picked them. For a beginner, it has been easy to set up and customize things that I want. However, the biggest positive has been their support team. I've ran into multiple roadblocks while testing my site, and they have responded and helped me fix every issue VERY QUICKLY. The customer service from their help team has been tremendous!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2022

Using this app to request customer reviews, and also photos. Esther was very helpful to me setting up the automation, and to make sure it was working properly. I would highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

这款应用很好,而且还很便宜,可以自动发送邮件给客户,而且客户服务也很及时。good good good good good good good good good good good good good

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

July 25, 2022

The best app with the best customer service!! I really appreciated all the help, this app has so many features that can help optimize your site and actually gain sales

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2022

Tenia un mensaje con un descuento que no podia eliminar desde mi tienda virtual. Me ayudaron excelentemente y lo eliminaron. Agradecida por la ayuda beindada por Juliana

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

Easy to use with straightforward guidelines. Customer service is available 24/7 and attentive to all the blockers I faced. Abby was especially helpful to all the questions I had. Would recommend to all e-commerce beginners.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2022

Great helped from the team, and of course cant forget the lovely Hana that given her best to help us. thank you

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

July 18, 2022

We've exploring many apps before choosing this one. THere were some challenges but support and dev team are VERY customer-oriented and did some changes to algorithms after we ask them to do so. I could imagine any other service to do so at a such high speed. Also this app is the Android among apple-style apps. This means the there are A LOT of setting for composing e-mail, sms, push. While other tend to supply turnkey solutions with no settings avada chooses the other way. By the way, this app contains more types of triggers than any other app (21!). The price is competitive. So, this looks like a bargain :) Thanks for all the team members. I think you gonna become leading app soon

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2022

I used two of their plugins and they are very easy to use. Even if I only use the most basic functions, the customer service still tries to solve it for me. It deserves five stars, not a lie

Using app

About 3 hours

Total reviews

5

Average rating

4.8