All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

July 28, 2023

Jasmine was the best!!!!!! Instead of sending me articles and videos which I did not understand she walked me thru everything and after 3 days its finally all set up! Great work Jasmine!

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2023

I have just wasted 4 days trying to set up subscriber capture and welcome email work flow with SMSBump. Hana did everything for me in less than 30 minutes.....brilliant service

Using app

2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

July 24, 2023

We have just started using the platform and so far it is intuitive and easy to use. Above all, I would like to highlight the good technical service they have.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 21, 2023

Great customer support! They went the extra mile to help me get my email templates exactly how we needed them.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

I cannot say enough about the customer service I experienced. Emily, you are a gem! Your promptness, expertise, and kindness when resolving my issue was unparalleled. The exceptional service left me feeling valued and reassured. Hats off to you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

It's amazing and saves me lots of time! Their people is nice, when I connect with them for not farmilier with code to change the size of forms on mobile, they help me to do that! You will also like this app.

Store

HAAKTS

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2023

Great app, their support team is awesome! Jasmine from their team assisted me to get the best out of this app. Thank you.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

Really good experience ! very happy with the customer support from Jasmine , shes really awesome and helped me alot :D highly reccomend !! A******

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2023

Avada is the best EDM tool out there, 10 out of 10, switch from Omnisend. Easy to use and provide enough amazing email temples, Sunny from the support team helps me a lot!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2023

So far so good, hopefully it does everything we need. We do have to say they have an awesome support team. Had an issue with the installation and Hana quickly helped us out.

Using app

14 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 20, 2023

5 stars for the support department. The quality of app needs experience for reviews :D (And this is 100 characters require :))

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2023

Super App ! Fast Support !! Thanks Esther!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 19, 2023

Its a little difficult to get the hang of since the workflows have a lot of terminology that can be confusing, but the support was very helpful. I worked with Esther in the chat and she was able to fix some issues I had and help with with work arounds. All in all I think there are some improvements that can be made, but the value is there and the price is right so I like this app so far!

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 19, 2023

Even if there is the slightest problem, there is excellent customer support that immediately comes to the rescue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Hana helped me a lot, the support and the app is amazing, it is easy to understand and the free plan is very useful

Store

Minha loja

Using app

3 months

5 / 5 Share

July 18, 2023

Emily quickly helped me with my question. There was no doubt that we did everything right! Thanks a lot for your help

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Very easy to use , and the function are useful for us. It provide many template for us to send EDM. Most important of all is the support team "Hana" very nice and take care of our experience .

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3 liz is the best <3

Store

FanWind

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2023

Great app, straight forward with an easy to use interface. Emily was really quick and efficient. It seems like the app is pretty customizable, which is great for me.

Store

Astrade

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

I just started using the app and was a little overwhelmed at first but I cant believe how helpful Julie on the live chat was! She walked me through everything and I felt so confident with her knowledge and trusting my store with her. EXCELLENT customer service!

Using app

7 days

Total reviews

1

Average rating

5.0