All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

July 14, 2023

Great app! Very intuitive and easy to set up. The service was great. Liz helped me finalize my automations and also helped check to make sure everything was ok. She was great and I really enjoy using the app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

My rep, Jasmine , was THEE BEST! She was so helpful and nice. Jasmine was very knowledgeable with the application, and was able to assist me quickly, understanding my issue immediately, and getting right to the bottom of it! I hope I can get her anytime I need to CHAT with someone here ;-) THANK YOU!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

This App works great with eMail automation for Welcome and Abandoned Cart. And their support team, especially Lydia was very supportive and collaborative with detailed guide and help. Lydia is so beautiful and kind girl. I really appreciate your support. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Me ayudaron a resolver absolutamente todas mis dudas. Agradezco la ayuda de Lydia por atender mi solicitud.

Using app

11 days

Total reviews

12

Average rating

4.9

5 / 5 Share

July 13, 2023

Esther è stata perfetta! Mi ha aiutato in tutto, rispondendo a ogni mio dubbio. Adesso testiamo la nuova app appena installata!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

O suporte mesmo sendo gratuito é realmente impecável, é impressionante, junto com essa grande equipe a atendente Emily foi extremamente útil para solucionar minhas dúvidas e com certeza representou muito bem a AVADA!

Store

CAB

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

They have the best support and the fastest turnaround time I have ever seen. Abby is the best at customer service.

Store

CARITES

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2023

After trying 8 different email & popup apps, I landed on Avada. As business owners, it's not just about the app features, but the service as well. Here's what I picked and like Avada: - I can set it up on my phone - They have email templates included - Simple interface - Takes care of the emails and pop up, and automation I needed. No need to have any other app for that - 1000+ contacts from the getgo in the free plan;and even more if you contact them. Today I had a special request to accommodate my site needs. Something that I wasn't able to find with any other apps. So when it came time for me to contact Avada to explain my request, I wasn't expecting it to be an easy thing. As a matter of fact, 3 lively ladies ended up helping me; and Hanna got it all done! She understood my request and was very professional. She knew exactly what she needed from me to get it done...and Voilá! All done! I couldn't thank her enough because I know she had to work some magic! Thank you so much for making the email & optin stuff easy!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

The app is very intuitive and easy to use! Lydia in customer support was so kind in getting us up and running. I am excited to use the Avada platform for our store!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Hana, Done a great job. Her explaination is fine and very patient in handly customer. She helped me lot and worked together to sort out the problem, its amazing.Thank you so muchThanks

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 11, 2023

Customer service rep. was great and understanding. He was able to help me through my issue. I would recommend this app so far.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Great APP! very good support! Abby was amazing in the onboarding process, and sorted out the few setup issues we experienced. Can definitely recommend the app. best support I have experienced from a developer!

Store

Army Ant Gear

Using app

About 5 hours

5 / 5 Share

July 10, 2023

I just installed the app. The customer service person Hana was very nice and helpful. Once I learn a little more about it I can give a more detailed rating. Thank you.

Store

Christiangiftsforyou

Using app

22 days

5 / 5 Share

July 10, 2023

Avada has literally the best apps on the app store, I believe they are a must-have for your store as they are so easy to use and the customer support is just awesome. I needed help and Esther was super fast to respond and helped me out in literally 2 minutes. I always know I can count on the people at Avada, thank you truly!

Store

YOUTH UNBROKEN

Using app

6 months

5 / 5 Share

July 10, 2023

User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support

Store

Primation

Using app

19 days

5 / 5 Share

July 9, 2023

I'm very happy with the support right away I talked to the support and not some bot so that's a plus but I am most grateful to abby because as soon as I wrote, I got a message from her and the conversation took a total of 6/7 minutes and immediately my problem was fixed

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2023

Love this app Prakash from the support team opened up all the form template forms for me for completely free. Recommend this app :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

Great app and very friendly support, fixed my problems in no time, also really enjoy the fact that there is enough contact space in the free trial version!

Store

Flufis

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2023

So far seems very easy to use and after testing multiple email marketing apps, this one seems the best one

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

helped us to fix a lot of issue and can send out a marketing email campaign automatically with their workflow feature. Liz was also super helpful that assisted us to fix our problems :D

Store

elife

Using app

2 months

Total reviews

4

Average rating

5.0