All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

June 16, 2023

Very good product and good service, satisfied, hope to have a long-term cooperation in the future. Thanks for the help of the staff, I hope it can also help our website

Store

VERTU

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

The app performs great! It supports many countries that other apps don't support. We've noticed the importance of SMS marketing especially on abandoned checkouts. Special thanks for Hana who helped us verify the account to add SMS credits.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2023

Nice and easy application and very excellent customer service. And my rating for this application is 10/10 !

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

the best and the greatest Avada everything you wish to complete with marketing is Avada is very simple and easy to customize customer service is the greatest and fastest support ever. use Avada you wont regret

Using app

10 days

Total reviews

10

Average rating

4.6

4 / 5 Share

June 13, 2023

Je ne suis pas encore familère avec la plateforme, mais elle me semble bien, par contre il serait pertinent de traduire le site en Français, bien que je parle anglais, j'ai quelques fois du mal à me repérer.

Store

Humm

Using app

28 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

June 13, 2023

Very impressed with the live 24/7 support and this integration overall. Moving from Mailchimp/Wordpress to Shopify/Avada is game-changer!

Using app

28 days

Total reviews

6

Average rating

4.8

5 / 5 Share

June 10, 2023

quick customer support

Store

Warsan

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2023

Thank Hana and your team for helping me,they do very good job and i recommend to others also,quick respond from you and your team.

Using app

28 days

Total reviews

14

Average rating

5.0

5 / 5 Share

June 9, 2023

The Avada app works well and I would like to thank you for the help I received. I cannot speak highly enough of the exceptional support I received from Hana. Expertise, and dedication to customer satisfaction were truly outstanding. I would highly recommend Avada's App and services to anyone in need of reliable and top-notch support. Thank you, Hana, for going above and beyond to ensure my needs were met.

Store

Myfeet

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

I had a very good experience from Avada with support I needed with integration of the app in my Shopify app. Jasmine provided me with prompt, friendly and professional support. She assisted me with willingness and determination to sort out my issue and did so in a matter of minutes. Thank you Jasmine :-)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

Speedy response time. Juliana was great to deal with. Her patience and expertise rectified my issue immediately. Totally recommend this service.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 8, 2023

Jasmine helped me a lot and amazing customer services from this app. They basically helped me to do what I was asked and it saved me so much time

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Esther is a pro. Esther response very quick and solve my difficult problem. Thank you very much. All right!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

I had several questions on pricing and features in regards to using this App. Their are so many to choose from & I was able to reach customer service right away. I spoke with Lydia & she was extremely knowledgeable on the features & pricing plans. She answered all of my questions quickly & was extremally polite. I am excited to start using this App knowing that I have great support right there if I need it!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2023

They help quickly with problems

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

O suporte é muito bom. A ABBY me atendeu super bem e resolveu meu problema! ATENDIMENTO MUITO TOP <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2023

I love the automations and the email designs! I got nice help from the support team, which is a big big plus. Would definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2023

Liz is an incredibly helpful and efficient assistant. I am truly grateful for her quick assistance. Thank you so much for your valuable support!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 4, 2023

Fantasico service and support from Hana! Couldnt ask for anything else! A+++ :) I highly recommend this platform!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

1 / 5 Share

June 3, 2023

Do not use this company. I have spent 15 mins on a web chat and they cannot tell me how much they will charge for my number of email contacts, just keep sending me the same pricing table which says 'additional fees' will be applied and I have to upgrade and use in order to find out how much these fees are!

Using app

About 6 hours

Total reviews

1

Average rating

1.0