All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2022

It works nice and has great tools to realize a custom workflow. The support is nice, responds VERY fast and provides fast solutions. Thanks to Liz!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Thank you Lucy, Candace and Rainy for your support and quick response. We really the features that the app provides.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

AVADA j'adore! des applications utiles et professionnelles pour booster efficacement son activité sans se ruiner. Un support à l'écoute et particulièrement Jasmine, hana et Sunny sans oublier Lydia qui font tout pour apporter les réponses à tes questions. Merci beaucoup pour votre travail

Using app

About 3 years

Total reviews

18

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I have had a great experience with Avada so far. Rainy was ever so helpful with things I couldn't work out due to not being tech-savy. Lucy from AVADA has also just helped me with such quick, prompt kind service. Thank you both Rainy and Lucy for you're wonderful service! Great to know they are always there to help when in need.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Great support and user-friendly app. Daisy from the support team help me set up the functions that we needed for our business.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Best Marketing app . and customer service is fantastic and fast. Your Shopify store will change after using this app. I love them

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 18, 2022

i hope this app will be very usefull for me and i am getting very good assistance from Jasmin i will try my best to use this app

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Amazing web set up, quick, and very easy to use! Perfect customer service, fast replies, and really helpful. Will not be going back to Mailchimp!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I used the chat to solve some issues and they did it super quickly. Specially Daisy, she helped me many times.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

great help getting set up. Prompt response and a great app. I like all the templates and workflow so far - thanks

Using app

About 1 hour

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 5, 2022

This app has really helped streamline some needed email marketing processes. I ran into one small issue and Jasmine from support was able to help me fix it in less than 5 minutes. Great app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

I needed help setting up an email subscribe pop up and Hana was available immediately and set it up for me in five minutes. Amazing!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Jasmine help me to export an information that we needed with an excellent servicie. It would be better if we can export the information direct from the forms or SMS, etc

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

The customer support of Avada was helpful. As a newbie using the app, Jasmine has helped me to launch my first email campaign. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 30, 2022

Daisy was great! very helpful! Avada is easy to use once you get some assistance. Will continue using

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

This app really helped my business. Also, the customer service is amazing, they gave me all the information that I needed.

Store

MARAI

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Fantastic Customer Service with Candice. Whatsapp marketing is very very nice and SMS from Italy is so usefull.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I just started using the app and possibly too early to rate but within my first hour of using the app I think I will continue on this app. I am finding it very useful and the biggest thing for me has been the live chat. Liz from live chat came to my rescue while I was trying to enable first campaign and she was super helpful and guided me through steps. I have not come across such levels of service with any other app and Liz .....you were great and I wish everyone else can offer support like you did.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

This app is exactly what i was looking for to email customers about their product experience and also welcome emails for new customers - Customer service is on point! nothing bad to say about this company. i will defiantly be upgrading my free plan to increase my contact list from 500 which is still plenty for a small business. Very happy customer here!

Using app

About 9 hours

Total reviews

21

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

Support from Lucy was amazing! Regarding the app though, my contact list had gone over 500 and so welcome emails had stopped sending. I've found out that this has been going on for about 6 weeks - it would have been good if I'd been notified of this as it has no doubt lost me sales.

Using app

About 1 month

Total reviews

2

Average rating

5.0