All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2021

Daisy helped with the domain verification process (as I ran into a small issue). All nice an smooth. App looks to be what I need for my store and setup so far seems good.

Using app

4 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 17, 2021

After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Just perfect support, a hug to Jasmine who provides me with excellent support. She is quick and always very attentive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Awesome. Daisy from Avada assistance is always quick and to the point. He helped set up my SEO Analysis spent more than 40mins with me. Keep up the good work. Thanks for your support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Excellent customer service and fast resolutions, Also received a free workflow without asking for it. I will definitely keep on using.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Your response to my problem was excellent. Very fast and with full details. Many thanks to your agent Daisy.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

the staff help 100% the guide step by step to finish the setup of my store 5 star liz was great . great app hana is great !!!!!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Daisy was helpful and really easy to talk with. Although we were not immediately able to resolve the issue due to access issues. I have no doubt that I can contact support again and have the issue resolved quickly.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Testing the app, so far it seems very easy to use and well crafted. Customer support is very helpful, Daisy and Jasmine answered all the questions I had in minutes.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

It's the better App for Marketing Automation. You can create a lot of automations with email, SMS, WhatsApp, ... All is clear, all is simple and all templates are already created to boost sales. This app is really incredible and the support team is magic ! Always available, always in a good mood and very professional.

Store

WALEA

Using app

7 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 6, 2021

I have decided to use this app because it offers many additional feature that are not included in many of the apps if looked at. Tis offers such great integration across platforms. I have to give it a try. And not that I have been assisted to complete the email setup in the MX, I can do exactly that. Thank you for the great support.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Jasmine and Jalal, were stars, I was so confused with what app, and they have the patients of saints, and helped me get the apps I needed sorted, they should get 6 stars

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Avada Team is Awesome: Thanks a lot Esther, Liz, Jasmine and all others for all your hard work and patience. Without your support, we would be lost. We are glad that we got this tremendous help from you. Avada is lucky to have a great support team. Thanks a million again.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

really good app. Lots of function for free. It is probably the only one which is easy to use and perfectly works with shopify sign up forms and customer tags from shopify. A huge thank you to Sam. He's great and really knows how to support also technically.

Using app

14 days

Total reviews

19

Average rating

3.4

5 / 5 Share

Nov. 29, 2022

I used this app to help me with all Email campaigns and automation. Very easy to use. Plus their support is really fast and helpful. Would definitely recommend it to meet your e-commerce marketing needs! Thanks, Prakash

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I really love this app and the help I receive there. The team is amazing and always tries their best to respond, I have some apps installed and they are by far the best in terms of help, responsiveness, friendliness and initiative. Special thanks to Daisy, Jalal, and Lisa, They are the best!! Thank you so much!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Great assistance from Audrey. She was very helpful and quick, to solve all my problems!

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 24, 2021

Great app and great support. Quick answers and quick help from basic to advanced topics. Thanks Daisy!

Using app

1 day

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 7, 2022

I used this app for welcome email automation and for campaigns. It was easy to use and while I had some hiccups along the way, the customer support (Jasmine and Lucy) was quick to resolve and help.

Using app

3 months

Total reviews

4

Average rating

5.0