All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

June 7, 2023

They help quickly with problems

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

O suporte é muito bom. A ABBY me atendeu super bem e resolveu meu problema! ATENDIMENTO MUITO TOP <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2023

I love the automations and the email designs! I got nice help from the support team, which is a big big plus. Would definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2023

Liz is an incredibly helpful and efficient assistant. I am truly grateful for her quick assistance. Thank you so much for your valuable support!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 4, 2023

Fantasico service and support from Hana! Couldnt ask for anything else! A+++ :) I highly recommend this platform!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

1 / 5 Share

June 3, 2023

Do not use this company. I have spent 15 mins on a web chat and they cannot tell me how much they will charge for my number of email contacts, just keep sending me the same pricing table which says 'additional fees' will be applied and I have to upgrade and use in order to find out how much these fees are!

Using app

About 6 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

June 3, 2023

I have been using it for 2 weeks and I can say that I am satisfied so far. When I had a problem, live customer service always supported me. especially jasmine has a good command of the dashboard and knows very well what to do.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

I have used Avada's APP in different stores; it is rich in functions and easy to use, thanks to Jasmine for her patient guidance.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

May 30, 2023

The app works good and the support staff is great. Abby helped me set up everything the way we wanted.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 29, 2023

This is the best customer service I can remember all because of Esther, who was great an incredibly helpful. She needs a raise ASAP!

Store

My Store

Using app

About 2 months

5 / 5 Share

May 26, 2023

The support team is great and very helpful! Hallyfe helped me with my question and was very friendly and professional. I definitely recommend this app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

The user experience is very good, there are many things that I don’t understand, the 24-hour online customer service will answer for you, and I will recommend it to more merchants.

Store

kankco

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2023

I have just connected Avada emails, very simple to use and set up. I had a query about one section used the chat and spoke with Abby. She was very quick to find a solution for the problem I was having and was able to show me exactly what needed to be done. I look forward in seeing how it is all going in the next couple of months

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

This app's customer service is fantastic, Hana helped me with all my questions and she was very nice. The app is also good and i will recommend it to anyone that needs email marketing and SMS app.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

The customer service is super helpful. Abby has been helping me to create a form and set-up the email automation. The support has made the process really easy.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2023

Really satisfied with this app! Especially thanks to Prakash for his fast and kind suppport! It helped me a lot : )

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2023

Esther helped me to set up this new feature from Avada, she is fantastic member of the app I love to have on my store!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2023

Really satisfied with this app! Especially thanks to Hana for your fast and kind suppport! It helped me a lot : )

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2023

The service is very good, and answered many of my operational questions, thanks to Hana, Lydia, Jasmine

Store

jesswy

Using app

16 days

Total reviews

1

Average rating

5.0