All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

May 20, 2023

Good tool with a great customer service! I received all the support needed to resolve my problem on setting correctly an automatism on the email to send.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2023

Worked with Sunny on some issues I was having. Super friendly and super helpful. Customer support 11/10. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

I have had awesome support from Juliana who has given me excellent advice and a great problem solving to get my first automated email marketing working properly. This app has extensive functionality and it will probably fulfil all my existing and upcoming needs. Recommended!

Using app

4 days

Total reviews

3

Average rating

5.0

4 / 5 Share

May 18, 2023

Thanks Esther for your prompt help via chat when I was setting up. Looking forward to sending my first campaign.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 18, 2023

设置方便,能很有效的提醒访问者进行信息表单的填写。同时也有人随时协助帮助设置软件,不付费也能使用大部分的功能。之前遇到商店主题更新导致活动弹窗失效,只要联系一下工作人员他们就很快解决好了,非常感谢工作人员Lydia的协助

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2023

Thanks to Hana now i have a really nice coupon for my customers and she added the trust badges so now my customers can trust my site thanks Hana you're the best without your help i would not have gotten through this alone so thank you.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2023

I would like to thank Esther for helping me with the email marketing. very easy to use , I appreciate your patience great customer service . I love avada they have great apps

Store

StepUp

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2023

I use the Avada email automation feature. This solves my needs perfectly. When encountering 404 errors, I sought help from Hana. She quickly helped me solve the problem. Thank you very much.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

Very helpful app.The customer service Liz was very helpful and answered all my questions. We will go with the pro plan soon.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Hana was Fantastic! She helped with me with my issue quickly and explained to Me the additional features available. I appreciate her help.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

Great customer service, shout out to Hana Extra words and characters to fill the quota. Not much to say

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

the app is easy to use and staff very helpful. I would suggest you to checkout this app.waiting for results

Store

Shikra

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2023

Great job from Hana! Quick and supportive. Reached out for help designing my first automation and everything has been done immediately spot on to my requests

Store

VAKAVA

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

The best email marketing app I've come across. Speedy, helpful customer service from Hana. Defininely recommend this app for your email marketing needs!

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2023

I recently started using the Avada Email for my online store, and I must say, I am extremely impressed with the level of customer service provided by their team. In particular, Abby has been an incredible support throughout the entire process. Abby's communication skills are truly outstanding. She efficiently responds to any query or concern with clarity and a helpful attitude, making it a breeze to get the support that I need. In an era where customer service can be lacking, Abby's dedication and professionalism are truly refreshing. The Avida Email Shopify App itself is a game-changer for my e-commerce store. Their templates and the user-friendly interface and email automation features have saved me valuable time, allowing me to focus on other essential aspects of my business. If you are looking for an efficient and powerful email marketing tool for your Shopify store, look no further than Avada Email.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2023

Highly recommend this service and app to anyone. Their support is outstanding. Thank you for your continued support.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2023

Servizio clienti TOP, disponibilità TOP Queste applicazioni sono veramente l'incremento giusto per ogni negozio che si poggia su shopify

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2023

Jasmine is a pro! Very quick response and easy understanding of what I need. I need a pop-up window with coupons on my landing page and to automate the customer list to Shopify. Perfect done! Maybe I still want to learn about other functions like connecting WhatsApp or Facebook in the future. Thanks for Jasmine again.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 12, 2023

Sunny did a great job assisting me, very helpful and knowledgeable. Fast and easy response. Thank you, Sunny!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Price wise I selected Avada over Klaviyo or Mail Chimp. It works seamlessly with the Shopify store. It has tons of features under a good budget. I recommend it to anyone new to a newsletter or email marketing because it's simple and intuitive.

Using app

About 1 year

Total reviews

10

Average rating

4.7