All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Aug. 16, 2024

Hana and the team has done a great job in customer support, will continue using Avada

Store

LAYOUT

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Had the pleasure of working with Jade from Avada. She was so helpful and the app was really easy to use. Dont try to figure it out on your own & contact the customer service to guide you through the app. My problems were resolved so easily and quickly! The app also helps you customize all your emails beautifully for ecommerce purposes.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Kevin was a big help getting me up and going. The email templates look really professional and I like that it comes from my email domain. I can't wait for my customers to see the monthly product lanches.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Hana ha sido estupenda, de gran ayuda para poder configurar mi pop up de bienvenida! Muchas gracias :)

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I recently had the pleasure of working with Hana from the Avada support team, and I cannot praise her enough for her exceptional assistance. Hana was incredibly patient and knowledgeable, guiding me through the intricacies of setting up my email marketing campaigns with ease. Her expertise and friendly demeanor made the entire process smooth and stress-free. I felt well-supported and confident in using the Avada platform thanks to her clear explanations and helpful tips. If you’re looking for top-notch customer support, Hana is a shining example of Avada’s commitment to excellence. Thank you, Hana, for all your help!

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 12, 2024

It was a pleasure to work with Audrey, thank for everything

Store

KIGNOLA

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

"Exceptional service from Tiana/Hana! She went above and beyond to assist me, providing clear and timely support throughout. Her professionalism and friendly demeanor made the experience truly outstanding. Highly recommend working with Tiana/Hana for any needs—she’s an asset to the team!"

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Mia was very helpful. Helped us resolve our queries instantly. Great app for Email & SMS Marketing!!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

Hana Helped me fix my problem quite well, since verifying a domain for the first time can be extremely confusing. i'm glad to have gotten proper help, and will be using avada in the future!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

Prakash è stato molto gentile e professionale nell'aiutarmi. Grazie e a presto

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Avada is such a nice application. I also love how active and loyal the support is. Shout out to Hana(a customer support) for being there when things got convoluted for me. Avada is stress-free for real

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Everything works smoothly, and the customer service is brilliant. Thank Hana for helping with the issues I had!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Avada Email Marketing app is awesome. It helps you to send customized emails to your customers regarding any sales or updates about your store. In their chat support team, there is a person "Hana". She is very supportive, she helps me regarding any issues that I face. Overall the app is so good. New stores must try this app.

Using app

24 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 6, 2024

Hena and Lydia did a great job today thank you

Using app

4 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 5, 2024

Hana is the GOAT

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Cause Lydia offered best support

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

thanks to hana she help me so much

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

This is a great app for small businesses to start e-mail marketing! It has great features and reasonable settings available in the free version! I needed a tad bit of help getting my pop up to pop up and Hana was very helpful in the chat feature!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

July 30, 2024

Audrey was great, got the issue resolved quickly.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

Application very complete and helpful, a bit complicated to use, thank god i had Hana assisting me. She was amazing and went above and beyond to assist me. Great support. Thank you

Using app

About 21 hours

Total reviews

2

Average rating

5.0