All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2024

Good customer support, Hana helped me to fix an issue in no time.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Fast and very kind. Thanks to Audrey

Store

cbspro

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

I had a great experience with the customer support team, especially Jasmine. She was quick to respond, friendly, and very helpful. Highly recommend this app for both its features and support!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Hello Hana has consistently demonstrated strong problem-solving skills and dedication in their role as an Application Support Executive. They have shown an excellent understanding of the applications they support, enabling them to provide efficient and effective solutions to a wide range of user issues.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Very good support from Audrey ! Thanks a lot

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Customer Support was awesome! Hana was the best!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Store

Akeydiy

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

I had the pleasure of working with Audrey from the Avada customer support team, and I couldn't be more satisfied with the service I received. Audrey was incredibly patient, professional, and quick to understand my issue. She went above and beyond to ensure everything was resolved efficiently. Her friendly attitude and thorough knowledge made the whole experience smooth and stress-free. I truly appreciate her dedication to helping customers, and I will definitely recommend Avada support to others, thanks to Audrey's outstanding assistance

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

I love the customer support chat feature. Im always so clueless on things and the customer service team always helps me figure things out with quickness. Audrey was super helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Quick responsive and supportive, Mia and Technician Anivia had solved my queries and I am satisfied with the resolution.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Hana has been incredibly helpful. It even turned out that the issue wasn't related to the Avada product, and despite the fact that I was using it incorrectly, she kindly guided me to solve the problem. I'm truly grateful.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Sonny is very supportive

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Very helpful support! Highly recommend. Very good app, we are using it for our business

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

It's easy to use and offers free trial. The agents are extremely kind and friendl. They can help me out within a few minutes.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Hana was good and fast on helping. Thank you!

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

I am still at the stage on the onboarding, but I can say that everything is very straight forward and intuitive. For any questions that may arise, the support is always there and is super quick via chat option. Cudos to Hana and Damian for helping me out and answering all of my questions!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2024

Great support provided by Audrey in setting my flows.

Using app

About 14 hours

Total reviews

3

Average rating

2.7

5 / 5 Share

Sept. 29, 2024

This app helped me a lot. It is a very good app for email marketingThis app helped me a lot. It is a very good app for email marketing

Store

Ynovo

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Great Customer service, I wanted some custom elements on my form, they personally helped me sort those out. Would recommend this app to everyone 10/10

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

nice app! It’s user-friendly and has all the features I need. Plus, the customer service is excellent—they’re always quick to help with any questions I have. Highly recommend

Store

MOBCOS

Using app

About 1 month

Total reviews

1

Average rating

5.0