All reviews

Rating Breakdown

  • 5
    95% (1,786 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 1, 2024

Many technical functions not working and often have to conctact support to have basic functions enabled

Using app

6 days

Total reviews

6

Average rating

4.3

Developer Reply

Dear StrongFood Team, We're very sorry to hear about the technical difficulties you've been experiencing and the frustration it has caused. Our goal is to provide a seamless experience, and it’s clear that we’ve fallen short in your case. We have sent you an email to follow up for further discussion. We would like to work closely with you to address these problems and ensure that all basic functions are enabled and working as expected. Your feedback is invaluable to us, and we are committed to improving our service based on your experience. Thank you for bringing this to our attention, and I look forward to resolving these issues for you. Best regards, Avada Support Team

5 / 5 Share

June 25, 2024

great team with great customer service no matter what plan you're on the always go all the way to assist

Using app

16 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 25, 2024

Great tools and customer support!

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 24, 2024

It's my first time using this app and I can tell that it's not that easy as I expected, but the team (Lydia) is very helpful and all my issues have been solved!

Store

Pullchi

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 20, 2024

Using app

15 days

Total reviews

2

Average rating

3.5

4 / 5 Share

June 19, 2024

top Service, Mia will provide you with excellent assistance with your questions and problems

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 19, 2024

Lydia is good. She is knowledgeable on her craft. Keep her for she's a jewel. Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

muito bom o suporte e a plataforma!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Your creativity continues, and you amaze me every time. I have abandoned the rest of the applications and now I rely only on your applications... Your work team is wonderful and the response is very fast, especially (((Hana))). You are really great and make things so much easier.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Hana really help me resolving my issues in the app. I'm happy with the support.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

I've been using the AVADA Email Marketing app for a while now, and I am thoroughly impressed. The app is incredibly user-friendly, offering a wide range of features that cater perfectly to my email marketing needs. From easy-to-use templates to advanced automation capabilities, it has everything you need to create effective email campaigns. What truly sets AVADA apart is the exceptional support team. Lydia, in particular, has been a tremendous help. She is always quick to respond, incredibly knowledgeable, and goes above and beyond to ensure that any issues are resolved promptly. Her guidance has made a significant difference in optimizing our email marketing strategy. Overall, I highly recommend the AVADA Email Marketing app to any Shopify store owner looking for a reliable and powerful email marketing solution. The combination of robust features and stellar customer support makes it a must-have tool for any business. Thank you, AVADA team, and special thanks to Lydia for her outstanding support!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Hana was a great help!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

I wanted to extend my heartfelt thanks and appreciation to your support advisor Kevin for his exceptional assistance today. As a representative of BOCAOUT WORLD, a world of fashion, Kevin promptly and efficiently helped me find a solution to an issue within seconds. His expertise and dedication truly made a significant difference in resolving our query swiftly, allowing us to continue delivering our best to our customers.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

hye your support team hana is soo cooperative she is very helpfull thank you

Store

expenxa

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

Thanks Hana for being helpful :)

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

Very good tool, very complete, the audiences are easy to segment, the automations and the forms work well and the support is just insanely fast and useful. I would 100% recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 11, 2024

I would not recommend it because every time I send out a campaign we lose more subscribers. I asked about a customer sender's domain but I was referred to setting up different emails for marketing and transactions.

Using app

About 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

June 11, 2024

Integrating Avada Email Marketing with our Shopify store was seamless, thanks to Hana's exceptional support. She guided us through each step, ensuring everything was set up perfectly. Avada's user-friendly interface and powerful features have significantly improved our email campaigns, increasing engagement and sales. Highly recommend for any Shopify store owner! Thank you, Hana and Avada team!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

We are using this Avada Email Marketing tool and its beautiful, easy to use and very handy product. Avada's support is team is there for you whenever we need it. Special thanks to Hana and Lydia who helped me with smooth segmentation and email execution.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

It's an amazing app. The customer support is so helpful.

Store

Coldify

Using app

About 1 hour

Total reviews

2

Average rating

5.0