All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2024

Been great so far. Just exploring at the moment and setting up my automations. Still have things to set up and probably will have questions. But so far, it's looking great and Hana has been super helpful :D

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Pamela is 1 of a great support. Thanks for a quick solution.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Quick, cool and very useful! Got small problems with UI, but Jasmine give me quick answer and help me! This one app is great, easy to manage all.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

thanks to lydia. she has understood the problem and solved immediately

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Thank u "Hana" For your support. I understood my doubts in simple way . I like your support

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Easy to use, Hana on support was very quick to help me out with a minor issue. Resolved the issue immediately too.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I have been using this app for the past one week now . Best thing for me is that it has a very detailed and easy to understand workflow that gives great control , beautiful ready made forms and automations to choose from . Since I installed it , my subscriptions have risen quite a bit but most important is their customer support .. very patient and thorough . They really try to understand the issue and resolve it for you .. and the plans rates are quite reasonable compared to other apps . So far it has been great going and hopefully i can continue.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Lydia has pointed me in the right direction, explained each step, all while having quick and pleaset responses, great work she's the best!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

me encnata

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Great app with excellent and instant customer support! I highly recommend this app to everyone.

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 9, 2024

Had problems used help talked to Audrey She was great solved my problem and setup My email configuration for me.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 4, 2025

I've been using the Avada Email Marketing App for a while now, and it has significantly streamlined my email marketing efforts. The app itself is intuitive and packed with powerful features that make running campaigns a breeze. What truly sets Avada apart, though, is their exceptional customer service. Alyssa, in particular, has been fantastic. She is always ready to assist, providing prompt and detailed responses that go above and beyond to ensure our needs are met. The support team is accessible and very knowledgeable, making troubleshooting any issues an efficient and hassle-free process. I highly recommend Avada if you're looking for an email marketing solution that comes with reliable and responsive support!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Lydia best support ever! Thank for your help!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Amazing and customer service is great!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Great and very fast customer service! Audrey was very helpful!

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Lydia provided quick and efficient support, addressing all my concerns in a straightforward manner. The process was smooth and easy, and I’m very satisfied with the assistance I received.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Very Fast and Quick Customer Service. Was just having a small issue and Hana came in very quick to fix the issue. Haven't had the app for long but seem like the app is very good and helpful. I would definitely recommend.

Using app

23 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Hana was perfect !!

Using app

40 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 22, 2024

Really didn't work for me. Font on email was wrong, I asked them to fix it and it broke my automation

Store

Crk

Using app

4 days

Total reviews

4

Average rating

4.0

Developer Reply

Dear CRK Store Owner, Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the font in your emails and the impact it had on your automation. We understand how crucial it is for your email marketing to function smoothly, and we apologize for any inconvenience this has caused. Our team is currently investigating the issue to prevent similar problems in the future and to ensure that our support and updates meet your expectations. Please let me know a convenient time for us to discuss this further, or feel free to provide any additional details that could help us address the problem more effectively. We value your feedback and are committed to improving our service. Thank you for your patience and understanding. Best regards, Avada Support Team

5 / 5 Share

Aug. 20, 2024

Great service: Hana

Using app

2 days

Total reviews

2

Average rating

5.0