Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,874
chart
#2,547
All reviews
Rating Breakdown
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June 10, 2024
The customer service person Tiana is very helpful, and sorted my problem quick. Highly recommend this app!
June 10, 2024
So far I haven't had any problems and support was quick to help me to a little hiccup I had :)!
June 9, 2024
Avada is a great tool for any shop. Support is fantastic! Especially Hana and Mia!
June 7, 2024
Thank you Hana for your quick and effective support for helping setting up this app seamlessly.
June 6, 2024
App can get really slow sometimes but all the features I need are there and for free! The support has been great and they have assisted me in a timely manner every time I have needed them, Shout out to Lydia! She was a big help getting started on the app.
June 6, 2024
I wanted to take a moment to express my heartfelt gratitude for the outstanding support provided by Avada. Whenever I've reached out, they've been ready to assist, day or night. Their dedication to customer service is truly remarkable, and I've been consistently amazed by their level of support. A special shoutout to Lydia and Prakash for their exceptional assistance and genuine care. Thank you for going above and beyond to ensure customer satisfaction!
June 5, 2024
Tiana was very enthusiastic in helping me solve the problem. Thank you very much
June 3, 2024
really avada is a good helping to many here.. i got great help from hana..she is so helping. cooprative and good ..thank you for hana and for avada
June 2, 2024
We had the pleasure of working with Hana and Toby on our recent campaign, and we couldn't be more pleased with the experience. They were incredibly understanding of our requests and the importance of our campaign forms, ensuring that every detail was meticulously handled. Their dedication and hard work truly brought our vision to life. Thank you so much, Hana and Toby, for your unwavering support and exceptional service!
May 29, 2024
The best app ever. Their templates are fantastic and the customer service is fast and kind in solving anything. Special thanks to Esther and Toby who helped me solve my problem within minutes!
May 28, 2024
Scam! They promise you "unlimited contacts and emails" for $16 plan or at least what they state. BUT it is only when you install their app you will see that it is not unlimited, but in fact is very well limited to only 500 contacts... Reporting them to Shopify for NAD
Hi there, We're sorry to hear about your dissatisfaction with our pricing structure and any confusion it may have caused. We want to clarify how our pricing works and address your concerns directly. Our Pro plan, priced at $16 per month, includes services for up to 500 contacts and allows for 12,000 email sends per month. While the phrase "unlimited contacts and emails sent" might be misleading, it refers to the fact that you can add as many contacts and send as many emails as you need, but additional fees apply once you exceed the included 500 contacts and 12,000 email sends. For more detailed information, please visit the following link: https://avada.io/pricing/. We apologize for any inconvenience this misunderstanding may have caused and appreciate your feedback. If you have any further questions or need more clarification, please do not hesitate to contact us. Best regards, Avada Support Team
May 27, 2024
Perfect attention by Hana, lovely chats and helped me resolve my issues in just a couple of minutes
May 26, 2024
Support always seems to be available, was able to even work with Hana over a holiday weekend on a Sunday. She was a great help.