Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,874
chart
#2,555
All reviews
Rating Breakdown
Review RSS Feed
May 24, 2024
There were some problems when sending a test email with the APP, but the customer service helped solve the problems smoothly. Thank Pamela and Hana for the quick response.
May 23, 2024
fast, quick support from Lydia. answered my questions and helped me solved my problems quickly.
May 22, 2024
Hana was the best support agent I've ever contact with. Very helpful and fast on her job
May 22, 2024
application made really well and top assistance, Hana is one of the most helpful and prepared assistants thanks to her any doubts are immediately resolved
May 16, 2024
Excelente atencion al cliente, Hana me ayudo y estuvo al pendiente en todo momento
May 24, 2024
You will encounter a lot of strange technical problems. Your scheduled emails may often fail to be sent. Your automated emails may suddenly stop working one day, and then you will not find the problem until a few months later. The integration with the other app It will also suddenly disconnect. The explanation from customer service is always that there is a technical problem and they will fix it as soon as possible. I have been using avada for three years, but I have to consider changing to another app. In addition, many pages load very slowly, and you may have to refresh them,page keep displaying “There is a technical problem with Avada Commerce that has prevented this page from loading. Try reloading this page or going to another page in Avada Commerce. If that does not work, please contact to use to support.”
May 13, 2024
I am very satisfied with this app! The free version is excellent for those just starting out and the app is very easy to set up. I would like to thank Hana from support who helped me validate my email in the application. Thanks!
May 13, 2024
Je suis tombé sur Lydia, qui a su régler tous mes problèmes très rapidement. Très réactive et efficace.
May 12, 2024
Just setup the Avada Email Marketing tool for my website. The team was super helpful and prompt to resolve all the queries I had. Even though i just started with the free plan but the support team was there to my help 24/7. I had to mention Hana and Tiana from support team who have championed the art of helping customer. Thank you so much guys. Hopefully I will be on a paid plan soon. :-)
May 9, 2024
I was configuring the settings and editting templates and had some issues. I reached out to Avada and Nolan helped me very well. So Nolan thank you for your support and professionalism.
May 7, 2024
Hana helped me with everything, fast response time, she did the task also fast, just super nice service
May 7, 2024
Easy to use ,simple and i feel best app to be used for email marketing and their support team especially hanna ,she helped me a lot
May 6, 2024
Hana from the support team is an absolute Gem. She helped me instantly and within 15 minutes my problems were fixed. 100% would recommend this app.
May 6, 2024
App is great. Really made the setting up of email campaigns a lot less complex. The customer service is EXCELLENT! I had a few challenges linking campaigns and pop ups to my store and everybody helped so much, even when agents switched over it was still seamless and resolved very quickly Lydia, Liz and Hana have all been amazing!