Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,874
chart
#2,555
All reviews
Rating Breakdown
Review RSS Feed
May 4, 2024
I didn't use the app right now, I will test the sms and email automation systems. But the support team was perfect. Thanks to Hana!
May 3, 2024
Received good and fast help from Tiana. No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat. The features of this app look great! I still have to set everything up and do everything, but because of the help I have already received, I am sure that this will turn out well! I use almost all Avada apps because of their good service, so definitely recommended!
May 3, 2024
Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.
May 3, 2024
Chatting with Hana was an absolute pleasure! Her friendly demeanor and patience made the experience delightful. She graciously addressed all my queries, ensuring I felt supported throughout. Hana's assistance was invaluable, and I'm grateful for her exceptional service!
May 1, 2024
It's my first time using Avada and was quite lost on some of the workflows. Hana advised me really well and resolved my issues very quickly. 10/10
April 30, 2024
I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!
April 29, 2024
Just wanted to give a big shoutout to Hana for her amazing help with a problem I had while using Avada. She responded quickly and solved the issue in no time. Thanks to her, everything's running smoothly. Great app, even better support!
April 28, 2024
Liz from Avada team was so helpful to inform me with charges that i don't know. Also she activate my free 12,000 free emails. Thank you Liz.
April 27, 2024
Hana was great in helping me solve an issue related to phishing within couple minutes, thanks!
April 25, 2024
They are amazing team, extremely helpful and the whole app is so good even using the free version. I love it.
April 25, 2024
the support is really good and fast..Lydia was amazing ! and also the platform is easy to use.
April 24, 2024
Great app with heaps of easy to use functions for our marketing needs! The support team are also super lovely and always very helpful and quick to answer.
April 23, 2024
I am just new with Shopify and Avada. I am very surprised with the support I am having. Hana is doing more than I expect. Thank you so much!
May 7, 2024
Great help from Hana. BUT After the first hype it was very difficult to setup the newsletter. I could not even send a test to all my subscribers. Support is slow, or dosn't know what to do. Test failed -> App failed No recommendation !
Dear Ahoi Marie's store owner, We're glad to hear that Hana was able to provide you with great help initially. However, we're truly sorry to learn about the difficulties you encountered with setting up the newsletter and the subsequent support experience. Your feedback is essential for us to improve, and we're committed to addressing the issues you've raised. We understand the frustration when things don't work as expected, and we're here to assist you in resolving any outstanding issues. Our support team has reached out to you via email for further assistance, and we sincerely hope that we can work together to address your concerns and improve your experience with our app. Your satisfaction is our top priority, and we appreciate your patience and cooperation. Best regards, Avada Support Team