All reviews

Rating Breakdown

  • 5
    95% (1,837 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2022

The app is very user-friendly and easy to navigate with good customization options. The customer service (Jasmine & Esther) is quick to respond and very helpful. I recommend using the app

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I have been struggling and trying various sources and researching alternatives to automated email marketing. I have been with Ava Email Marking give or take a month. I would absolutely recommend this business to other colleagues. Honestly, which is hard to find with businesses these days. You get 2 critical things for the price of one. So, it’s a win in my book. You get a very detailed, strategic paths laid out in front of those much better than I currently am coming from only being a brick-and-mortar store owner to an online owner trying it out. So, if you can get their easily laid out plan’s setup and optimal to your exact specifications without much ease it’s a win. If you're like me and very new online. I know that there is always a live agent (not a bot) standing by to assist any situation I may encounter small or big. I'm leaving this review because of one of their employee’s named Daisy was exceptionally pleasant but if youve been in business long enough thats just common practice. So, your second win, while speaking on my encounter with Daisy was not only down to earth and didnt rush or try to upsell me on junk like companies are trying to do way too much today. I think I felt more relived not in just getting help instantly as we walked through every step. I think I was more relieved seeing a company have the eyes, or the proper commitment to its customers. s I felt like Daisy took my issue personally as if it was her own and would not stop until we got an outstanding resolution to my issue. I own several companies, none online until now and it’s a new world. But I support all my employees at every business regardless of their level of position. Myself, and my team have made it a major goal to give a lot back into our employees instead of only focusing strictly on the customers. The result we get on roughly 87% average from our employees’ commitment within each company is very similar to what Daisy displayed today while helping me. My apologies for the long read, but it’s hard to find good employees for us business owners, but it’s also hard to find good employers that back their employees like family. It’s a dying breed unfortunately which is why I felt it was worth what little time I must post this review as a breath of fresh air out there still. If you use this app, I can guarantee you'll get help on those two fronts that I received this morning. I hope this helps someone along the way. Thanks for your time & Good Luck!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

The app has great functionalities and it is very easy to use. I have used other apps for marketing before and this is much cleaner and easier to use...which saves us a lot of time. Also, customer care is great...and has been proactive in offering to help, with Jasmine for example.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

The customer support is great. Candace was really helpful and understanding. The sign-up form was easy to build. Love it <3

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Very good app and simple to learn. When asking on live chat Lucy was very helpful in understanding conditions on creating workflows

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2022

Great App. And even better... the support. Super fast, super friendly, and straightforward!! I highly recommend that team!

Using app

11 months

Total reviews

10

Average rating

4.6

4 / 5 Share

Dec. 26, 2021

Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 26, 2021

I'm enjoying what I've seen so far. As I am starting this business, I do not have experience in online marketing and I will enlist Avada's help.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Well organized & structured. Instructions & help are always at hand. Support is great. Rainy rocks at support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Great customer service from Candace & daisy. Great app with lots of flexibility. Integration with shopify is pretty good. and a budget friendly app.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

This is a great app for email marketing, the app is easy to understand and the already-made templates are wonderful. They have an extremely helpful and fast customer service! Jasmine and Prakash was quick to respond and very patient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Candace solved the problem very quickly and patiently. It's great!Thank you very much~~~~~~~~~~~~~~~

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Great app for beginners like myself getting into Email Marketing and extremely fast Customer Service! Abby was a really great help :)

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Rainy contacted me One minute after downloading the app and added me on ‎WhatsApp so she can give me awesome communication and support. She’s helping me set up the common workflows that generally do a good ROI. Not to put any company down but I definitely Would refer Avada over Omni send any day!

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 21, 2021

I needed help twice on my newsletter setup. Both times, the support was really quick, like within seconds! Today Daisy helped me once again on a task I struggled with. She was so kind and helpful, she resolved my issue herself without giving me confusing instructions! Totally recommend AVADA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Daisy helped with the domain verification process (as I ran into a small issue). All nice an smooth. App looks to be what I need for my store and setup so far seems good.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 20, 2021

I have used a lot of sms apps and this is the best sms app i found so far, They have all the options you need, i recommend

Store

Lucerox

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 19, 2021

The best SMS application, the price is cheap compared to other applications and customer service very fast with rainy

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 19, 2021

We use AVADA for welcome email automation. It's an awsome app for email automation. I like that you can set up 1 automation for free to try it out or if you just need 1 you can stay free. Thanks to Cadance, Liz and Rainy from the support team - very helpfull.

Store

Tuxers

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2021

i'm using the app for email marketing, the interface is easy to use, customer service is very helpful

Using app

4 months

Total reviews

1

Average rating

5.0