All reviews

Rating Breakdown

  • 5
    95% (4,113 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 97% (4,196)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2024

This app is quick to set up, straightforward to use, and has an amazing support team(I interacted with multiple people from their support team). In case you have an issue, simply send a message using the built-in chat, and the person I last interacted Ricky, Hana, and Toby were very quick to respond and he even went on to clear my doubts about SEO. He explained the solutions and helped me implement them as well. Thank you guys for doing what you are doing.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear you found the app easy to set up and use, and that our support team, including Ricky, Hana, and Toby, provided quick and helpful assistance. Your feedback means a lot to us. If you ever need further help, we're here for you 🌼

5 / 5 Share

July 11, 2024

Customer Service as very kind and helpful.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! 🌟 We're delighted to hear that our customer service was kind and helpful. 😊

5 / 5 Share

July 11, 2024

very professional seo service and the after-sale team is awesome!very recommended!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! 🌟 We're thrilled to hear that you found our SEO service very professional and our after-sale team awesome. 👍 Highly recommended!

5 / 5 Share

July 11, 2024

really like this app, it is so useful and helpful. Also the team, Hana and Toby have been very supportive to any of my prolems! Would highly recommend!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 🌟 We're thrilled to hear that you find our app so useful and helpful. Hana and Toby are delighted to know their support has made a positive impact. Highly appreciated!

5 / 5 Share

July 11, 2024

I have tried using this APP, and I must say, it has greatly improved my website optimization work. The plugin itself is intuitive and easy to use, with powerful functions that allow me to accurately target keywords, optimize SEO elements on pages, and track ranking effects. But what truly sets this plugin apart is its customer service. Special praise is due to Penelope and Toby, who are both support staff members. They are not only quick to respond but also very professional and helpful. Whenever I have a problem or question, they are always able to provide clear and accurate solutions. Penelope's in-depth understanding of the plugin's features and her patient guidance have allowed me to fully utilize all the characteristics of the plugin.

Store

QOU

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your detailed review! 🌟 We're delighted to hear that our app has greatly improved your website optimization work and that you find it intuitive and powerful. Special thanks for acknowledging Penelope and Toby. They are truly dedicated to providing the best support, and your praise means a lot to them. We're thrilled that Penelope's expertise and guidance have helped you maximize the plugin's potential.

5 / 5 Share

July 10, 2024

customer service is instant, helpful. Like*100

Store

Cigman

Using app

About 16 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! 🙌 We're delighted that you're satisfied with our app and customer service. Your kind words made our day. If you need anything else, don't hesitate to reach out!

5 / 5 Share

July 10, 2024

good customer support when needed Audrey was excellent

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're so grateful for your 5-star review! 🌟 It's great to know that our app and service met your expectations. Thanks for choosing us. Let us know if there's anything else we can do for you!

5 / 5 Share

July 10, 2024

It is a great App and the support they have is so so good. Hana and Nikita, they helped me integrate something in minutes which was struggling. So Highly recommended. Thanks

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! ✨ We're delighted to hear that Hana and Nikita could assist you quickly with the integration. Your high recommendation means a lot to us! 👍 If you ever need more help, we're here for you.

5 / 5 Share

July 9, 2024

Hana was amazing and helped me with everything and this app is amazing!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support any time

1 / 5 Share

July 9, 2024

Great, the support coulnd't wait for me to write a review before doing anything. let me spare u some time. This app Created sitemap in the pages section? NOT needed. Shopify already have sitemap.... I waited 1,5 hour for image optimizasation. nothing happend. all my images is same size. even my product images stayed the same. dont waste your time.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Dear Next Cosmetics store owner, Thank you for sharing your feedback. We truly value your opinion and would like to address the concerns you raised. Firstly, please understand that we always respect our customers' opinions, and the timing of writing a review is entirely up to you. We never pressure our customers to leave a review and our agent requested feedback only after addressing your concerns and ensuring you had no further questions. Regarding the Image optimization issue, your images were optimized and reduced by 4.24KB after compressing 95 images; however, the summary doesn't display this correctly. We sincerely apologize for the issues you encountered. We appreciate your feedback and are working diligently to resolve this issue promptly. Regarding the HTML sitemap, the HTML sitemap pages created in the "Pages" section are only generated when you enable the HTML sitemap feature in the app. They are not created automatically. While Shopify does have a built-in XML sitemap, our feature provides an additional HTML sitemap for enhanced navigation. We hope the above explanations clarify your doubts. Please reinstall the app so we can assist you in setting it up seamlessly according to your needs. Thank you for your understanding and patience. Best regards, Esther Customer Success Lead

5 / 5 Share

July 9, 2024

Tiana has been extremely helpful with SEO issues. Thanks!!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

It was wonderful to hear that you had a great expeience with our service! We really appreicate your feedback ❤️ Feel free to ask for our support anytime you need

1 / 5 Share

Nov. 14, 2024

Ne fonctionne pas tout le temps c'est pénible va bug tout le temps c

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre retour. Nous vous présentons nos excuses les plus sincères pour les désagréments rencontrés lors de l'utilisation de notre application. Parfois, des problèmes comme celui-ci peuvent survenir en raison de la nature dynamique de l’écosystème Shopify, qui évolue en permanence. Cela dit, nous assumons l’entière responsabilité de veiller à ce que ces erreurs soient corrigées rapidement. Grâce à votre précieux retour, nous avons mis en place une nouvelle fonctionnalité qui réinitialise automatiquement les scores de vitesse en cas de problème, éliminant ainsi le besoin de rescan manuel. Cette mise à jour est conçue pour offrir une expérience plus fluide et plus simple à tous les marchands. Votre expérience nous a permis de tirer une leçon importante, et nous nous engageons à utiliser cette opportunité pour nous améliorer en continu. Si vous rencontrez d'autres problèmes ou si vous avez des suggestions supplémentaires, notre équipe est toujours là pour vous aider. Merci encore d’avoir porté cela à notre attention, et nous espérons pouvoir vous offrir une expérience encore meilleure à l’avenir. Cordialement, Esther Responsable du succès client chez Avada

5 / 5 Share

July 9, 2024

Mettono a disposizione un bel po' di tool gratuitamente inoltre il supporto è velocissimo e super risolutivo, nel mio caso ad assistermi è stata Mia, la ringrazio anche qui. App eccezionale!

Using app

3 days

Total reviews

8

Average rating

4.5

Developer Reply

Suas amáveis ​​​​palavras nos incentivam a continuar fazendo o nosso melhor para garantir que a experiência de cada usuário seja memorável Adoraríamos contribuir mais para o seu sucesso. Deixe-nos saber se você tiver alguma dúvida!

5 / 5 Share

July 8, 2024

Ok Let me start by saying we are new to the e-comm game, and when we decided to start our shopify site we went all in instead of slow like many. Of course once we launched we had all sorts of speed issues, broken code etc. After dealing with two other apps that we sub par we tried Avada. And OMG what customer service. Im learning all this and they took control (while i was still on the trial!) and revamped my issues and continued to help help help. Now my site is becoming a lot more optimal. Thank you Mia, Hankim, Hallyfe, Ricky, and Kevin for all jumping in FAST to help. I'm hooked now and will be using there software moving forward.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

5 / 5 Share

Oct. 28, 2025

Christian was so helpful! Once I mentioned that I was struggling with improving my site speed, she shared relevant information and offered to improve it manually. She patiently walked me through granting her the needed permissions. Five stars!!!

Store

Forai

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

5 / 5 Share

July 8, 2024

100% Ricky

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you.

5 / 5 Share

July 8, 2024

great team helping in every step

Store

Diabexy

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

5 / 5 Share

July 8, 2024

The product service is very good

Store

uzzrose

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We were absolutely overwhelmed to see your review about our app! Hope you experience the app more and give your further feedback. Have a nice day 😊

5 / 5 Share

July 8, 2024

Good support team!

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day!

5 / 5 Share

July 7, 2024

Kevin helped with many questions.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope that our services bring you numerous benefits for your business.