Avada SEO Image Optimizer
Shopify SEO app
Rating
4.9
feedback
3,999
chart
#203
All reviews
Review RSS Feed
May 15, 2024
Je suis amené à laisser une note de 1 malgré ma nature positive. En effet après un rendez-vous oublié par vous et un second annulé la veille. Du coup cela fait deux semaines d'attente inutile. Deux semaines d'attente pour rien en terme de SEO est simplement inacceptable.
Bonjour Boutique des Arts Martiaux, Nous sommes vraiment désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous pensons qu'il s'agit d'un malentendu, car nous vous avons envoyé 3 emails pour vous guider à réserver une démonstration via le lien correct, mais vous avez continué à utiliser l'ancien lien. Quoi qu'il en soit, nous sommes heureux que vous ayez finalement eu une session avec notre chef de produit. Après cet appel, il vous a envoyé 2 emails de suivi, mais nous n'avons pas encore reçu de réponse de votre part. Nous espérons pouvoir régler cela rapidement et efficacement. Merci de bien vouloir vérifier vos emails et nous faire savoir si vous avez des questions ou des préoccupations supplémentaires. Nous restons à votre disposition et espérons avoir de vos nouvelles très bientôt. Cordialement, Avada
Feb. 28, 2024
I had an excellent experience with the Avada SEO app, greatly enhanced by Emily's outstanding customer service. She was quick to respond, highly professional, and provided clear solutions to my issues. It's rare to find such dedicated support. Emily made me feel valued and confidently addressed all my concerns. I highly recommend the Avada SEO app not just for its capabilities but for the exceptional support you'll receive.
Feb. 27, 2024
Just bought the app and am now setting it up, works great! Needed some assistance and was helped right away. What a super great service. Thank you Liz :-)
Feb. 27, 2024
The application is really cool it helps speed up your website and the customer service is amazing
Feb. 26, 2024
thank you Audrey and William for the great support, I had a great experience and the issues I was facing got solved quickly with no stress!
July 31, 2025
Excellent service, professional staff. Viola was very helpful and responsive. Thank you very much to her
Feb. 25, 2024
The support was excellent. My contact was Emily and within 10 minutes she had resolved all my issues.
Feb. 24, 2024
I had a technical issue shortly after installing the app. As it was a Saturday I wasn't expecting a response when I contacted support. However Pamela came back to me within a minute. She walked me though the problem, I sent some screenshots. 10 mins later their Tech Wizz kid Gideon had solved the problem and everything was back up and running again. Great service from Pamela and Gideon, a real credit to Avada. Thanks Paul
Feb. 23, 2024
The App does is job, the support is fantastic. This is a real plus of the app. You can get many SEO apps on the market and they focus pretty much on the same things ... but this one has a stellar support.