All reviews

Rating Breakdown

  • 5
    95% (7,286 ratings)
  • 4
    3% (248 ratings)
  • 3
    0% (28 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2024

I have just started using AVADA for my Shopify store and it works wonders! Super simple and responsive. The customer service is also excellent with teams available 24/7 to handle any queries

Using app

22 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 26, 2024

Tiana is very nice & helpful

Store

SHBQA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I was highly inspired by the support service, especially Mia, Tiana and Raymond. They helped me boost my website performance and fix various technical issues. I appreciate their help.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

As a first time user I had questions. I contacted the Live Chat and Abby assisted me with my concerns. Not only was there a prompt greeting, she answered my questions and sent a tutorial link that explained exactly how to fix the issue if I was to encounter it in the future.

Using app

11 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 25, 2024

Very helpful!!

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 24, 2024

the tool is excellent, the support service even better. I highly recommend this tool. Kevin helped me a lot, he's a very competent person.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Audrey and Max great job problem fixed

Store

Rubysta

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Excellent App and Outstanding Support! I've been using the Avada SEO app to optimize my website, and I must say it's been a game-changer. The app is user-friendly, packed with features that truly enhance SEO, and has significantly improved my site's visibility. What really sets Avada apart, though, is the exceptional customer service. Ricky from the support team was incredibly helpful in resolving some issues I had with my site. He was patient, knowledgeable, and went above and beyond to ensure everything was working perfectly. I couldn't be happier with the experience!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Day 1 of using Avada and so easy to connect to get help! Ricky was able to guide me through an SEO issue and was very helpful!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Christian gave me a great customer experience. I subscribed to the Pro plan directly. Recommended using Avada SEO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

charles did a great job providing support

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Really good app for SEO on your shopify website and the support when needed is amazing. Audrey from the support team just helped me with a problem with my google search console connection- she was so friendly and helped me step by step all the way through! I really recommend this app to everyone who wants a perfect SEO Shopify website and an awesome support team to go and chat to!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're so happy to hear that Audrey could assist you with the Google Search Console setup. Let us know if you need anything else!

5 / 5 Share

Aug. 23, 2024

Lydia from the avada team is very friendly and helpful. She took care of my problem with the app and was able to solve it straight away. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I would recommend the app, the support team is very responsive and solves all the issues especially Kevin.

Store

Cacala

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I received very nice help and service from Ricky & Max from Avada - amazing support. They answer so quickly and are so friendly and helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I have been using this app for years, and it gets better and better. It has so many useful features, and in easy to understand language. If you want to go a little deeper, there are videos and tutorials that are helpful, and not boring and overly technical. The app is so easy to use that I''ve hardly ever needed help, but when I have they are right on top of it. Should out to Ricky, who was a star for me.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your kind words! We're thrilled to hear you've had such a positive experience over the years. We'll pass your shoutout to Ricky! If you ever need further assistance, we're always here to help.

5 / 5 Share

Aug. 22, 2024

This SEO plugin is fantastic, and Ricky from Avada is extremely professional, providing prompt responses that enhanced my overall experience.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

good

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

great support from audrey fixing my SEO issues

Using app

28 days

Total reviews

3

Average rating

5.0